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TBdress

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TBdress Reviews Summary

TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Kenya
1 review
1 helpful vote
Follow maria w.
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My friend told me about tbdress when I told him I wanted to buy a dress when we were in Washington DC and I immediately went home and search it on my laptop and to my surprise I saw many nice dresses that I wanted but one thing that I never believed it is their pricing was relatively so cheap compare to all place I have shopped. After I shopped from the site that when I completely believed the site. It is really nice site to shop.

Date of experience: June 18, 2013
Kenya
1 review
1 helpful vote
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It is easyis not easy to believe one opinion of something that one is saying for just some technical reasons but it only after trying out that’s when you will believe him or her. I know when I talked about good experience that I got by shopping with tbdress some will believe while others will not but for me I really like shopping at this site as I always get the best. I always get what I want from this site. I like their quality dress, shipping method and also refund policy. Tbdress is really nice site to shop and I can tell anyone who can not believe to give a try and see if he likes tbdress just like I do

Date of experience: June 17, 2013
Kenya
1 review
1 helpful vote
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Oh!
June 13, 2013

Oh! What a nice gallery of modern dresses. Tbdress is is really a wonderful site. I went through today and I notice new design of dresses which I fell in love with. It has been only week since I received my latest dress from tbdress. Tbdress has been my only site where I select dresses to buy from. I have been very luck because I always end up receiving gorgeous dresses from tbdress. I like tbdress because they pricing of the dresses are really good and moreover you receive everything you order with no delay I like also the customer relation who ensures you that you are taken care of when you visit the site. I am looking forward to shop more and more at tbdress.com.

Date of experience: June 12, 2013
Kenya
1 review
1 helpful vote
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I like ordering new dresses whenever I see them and that has been my weakness. I like getting new dresses especially the one of latest fashion. I have been searching them always been searching on internet and I have notice brilliant types of dresses with different designs. When I was on holiday with my boyfriend he ordered for me strapless applique long dress at tbdress.com.it took only two days for the dress to arrive and wow it was really gorgeous, It fitted me well I like the dress a lot. Since then I have been always shopping at tbdress.com. It is an online store which is has good collection for everyone.

Date of experience: June 11, 2013
Australia
1 review
1 helpful vote
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Sent the wrong size dress and they will not communicate with me to resolve it.
It is very frustrating and stressful as for my wedding. I purchased 2 dresses in different sizes and they sent the same size. All I wanted was for it to be resolved but they choose not to get back to you...
Would NEVER reccomend them. DOnt use them

Date of experience: June 4, 2013
New Jersey
1 review
7 helpful votes
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My dress just came today, not that I expect a response because I have yet to get a response from them previously, but seriously what is this, the pleating is not the same on each shoulder, also one strap sits off the shoulder and the other sits where it should. The strap that is off the shoulder is so tight in the arm pit it is unbelievable... this is horse$#*!. Also there are seems that have not been finished off, REALLY, this is why we should buy American, my mistake
Try to put a bad review on their site... ya right won't happen, and there is no customer service, they NEVER reply to the messages they allow to send nor does the chat now EVER work... horrible product. Trying to put a pic up but that's not happening. Also noticed that the hem on the shoulders, well one hem is facing forward and the other is facing backwards...

Date of experience: June 3, 2013
Aaron l. TBdress Rep
over a year old

Hey dear,
This is tbdress after-sale service. Thnks for shopping with tbdress.
I know now is a bit late to get you back. Still I am wishing to make up for your feedback about tbdress service.
Can I have your order number please so that I could chek more details abour your order, further more to give tbdress an opportunity to make thing right again.
[email protected] is my service mail for you.

Waiting for your reach for your order number please.
Sicerely
Tbdress service

Texas
1 review
1 helpful vote
Follow Jenny N.
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Oh my gosh, I love these guys and gals! They offer great customer service. So eager to help and even give a few laughs. I really enjoyed my experience with tbdress.com. When I got anxious because I just am a little that way anyway, they reassured me. The live chat feature was really nice. I can't wait to order from them again! My wedding gown is gorgeous! And shipping was so fast! I didn't 100% believe it until I opened the package. Great price too.

Date of experience: June 3, 2013
Oregon
1 review
7 helpful votes
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DO NOT ORDER FROM TBDRESS, it was not what I expected, cheap poor quality. No returns. No phone number. No is what u need to say to this website.

Date of experience: May 22, 2013
Philippines
6 reviews
0 helpful votes
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Tbdress.com offered a pleasant service to me. I had not read the reviews when I placed the order. When I saw the reviews three days later I felt my heart skip some beats. I thought I had lost the money. It was impressive when my door bell rung on Thursday afternoon. The mail man had some parcels for me one turned out to be the beautiful dress I had ordered from tb dress. It fitted my GF perfectly. I am happy because the delivery was fast, the dress was fit and cheap.

Date of experience: May 20, 2013
Virginia
1 review
9 helpful votes
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This company is TERRIBLE! Don't believe me? Check it's profile on scambook(dot)com! I wish I had checked it before I ordered a dress from them and threw $140 out the window. A complete waste of time and money... their customer service department doesn't exist. I've sent THREE emails with NO REPLY! I wish I did my homework before ordering from them.:-/

Date of experience: May 12, 2013
Florida
1 review
1 helpful vote
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I ordered a dress about 2 weeks ago, I have not been able to contact the company about the status of my order. When you dial the number it just keeps rining then you get a voicmeail, the chat link always says we are busy and gives a link to the website. This would be my last time ordering

Date of experience: May 9, 2013
Belgium
1 review
9 helpful votes
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TBDRESS is a scam website. They rip off customers - the quality is horrible, and they copy branded dresses. And once you have ordered, there is no way to get in touch with them. There is no phone, no address. They are fraud and cheating consumers. PLEASE STAY AWAY from them, and invest in a branded dress instead.

Date of experience: May 7, 2013
Kenya
5 reviews
44 helpful votes
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The other day i overheard my girlfriend and her friend talking about this site and i decided to take a look. Thats when i realised what i was missing. This is the best place to get a wedding gown and prom dresses and you name it. I just love this site and gotta tell so many about. I think it serves my clothing needs well.

Date of experience: April 25, 2013
NL
1 review
7 helpful votes
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Hot dresses are all I get at TBdress, What an amazing site to shop! I could not believe I could get elegant A-line square capped floor length just at $72. It was really best prce for me. I could not complain because it was of good quality and it fitted me well. I always shop around TBdress for best cloths including the latest dresses all for ladies. I really recommend TBdress.com, I really pity those who don't know what they have been missing at TBdress.com

Date of experience: April 22, 2013
Georgia
1 review
1 helpful vote
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I want to cancel and order that has been paid i just placed it 2 hrs ago i would like my money back now

Date of experience: April 9, 2013
Aaron l. TBdress Rep
over a year old

Dear michele a.

Thnks for your shopping at TBdress. TBdress is honestly and sincerely doing business, supply worldwide buyers desired dresses of high quality and low price. For any webstore, 100% satisfaction is our pursue and we would like do better and better to meet consumers' needs especially for very big sizes and small sizes. For any questions and suggestions, we would like to hear from you. If you really think TBdress's dress unfit for you, please feel free to contact our Email: Customer Service Dep. [email protected], or you may call: +86-10-62904338 to cancel your order. Hope TBdress could be your service next time or in near future.

Wish you good day every day
Best regards
TBdress Team

Michigan
1 review
6 helpful votes
Follow Melanie K.
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I was so excited to order my dresses through tbdress but later realized that I probably should have done better research on the company because I am very disappointed in my experience. When I ordered the dresses they were very willing to do the alterations that I asked them to. This solidified my decision to buy dresses from them because I was trying to save money and they weren't charging for alterations. However, when I received my items the company hadn't done any of the alterations that I asked and that they agreed to do plus they arrived late. Now I am going to have to spend extra money and time to get the needed alterations. I have been trying to communicate with them to fix the problem but the company just finally stopped emailing me without fixing anything. The grammar in the emails is terrible and I think they just have a template of an email that they send to anybody because it was always very similar and at one point I even got the same exact response from them at 2 different times. I was very disappointed in the company and I wouldn't recommend them to anyone.

Date of experience: April 8, 2013
Aaron l. TBdress Rep
over a year old

Dear Melanie K.

Thank you for your shopping at TBdress. Would you please let me know your order number so as to contact our sales and service department to help you with this. And here I'd like give you phone: +86-10-62904338. Or Customer Service Dep. [email protected] for your after-sale service.

Let me know if you have other questions or requirements to satisfy.
Looking forward to being your better service.

Warm kinds
TBdress

Canada
11 reviews
45 helpful votes
Follow Mike S.
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My girlfriend loves this site, she's on it everyday and I have to admit myself that it has some pretty cool dresses. At least the ones she bought, they make her look gorgeous, not that she isn't already :)) I recommend this site as I personalty am very happy to see my girlfriend ecstatic every time a package comes from tbdress. Although as a down side she complained a few times that it takes too long for the dress to arrive, but on the other hand she's a pretty impatient person too.

Date of experience: March 28, 2013
Aaron l. TBdress Rep
over a year old

Dear Mike S.
We are very happy to hear that TBdress dresses make your GF gorgeous. About the delivery, we would like to satisfy our customers and to ship faster. Thanks for your suggestion. Get discounts and special offers to win gifts and cash prizes at TBdress. For any questions, please contact at [email protected].
Best regards
TBdress

New York
1 review
1 helpful vote
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Took a longer than expected to get my order looks great just like pick but there are a lot of loose threds along the seem makes me a bit nervouse

Date of experience: March 27, 2013
Aaron l. TBdress Rep
over a year old

Dear Joanna F.

Thanks shopping from TBdress. For your problem, please feel free to contact Customer Service Dep. At: [email protected]. They are always helpful for buyers. Wish you good day!

Best regards
TBdress Team

GB
1 review
2 helpful votes
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I am a person who likes everything customized to my tastes and obviously I was not going to compromise on my bridesmaid dresses. Here I found exactly what I was looking for. The dresses were so unique and my bridesmaids looked like they stepped out of a fairy tale..

Date of experience: March 6, 2013
Texas
1 review
6 helpful votes
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Ordered a standard wedding dress and based the order on US sizes. Beware, there sizes run very small and the dress did not fit. Wanted to return it and order a bigger size but after lots of emails basically they will not exchange for another dress unless I pay for a new dress. They did offer a discount on the new dress but I am stuck with the old one and the full price. Return policy is HORRIBLE. Dress is nice but make SURE you have the exact size or your stuck. Communication if difficult as they do not have a great command of the English language.

Date of experience: February 20, 2013