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This is the third time i have bought a dress from tbdress. I have not had any real issue of concern since i started buying from tbdress except for the fact that they at one time delayed with my order but i later learnt it was due to unavoidable situations otherwise tbdress is just cool for me.
TBDress.com stands brightly fr fashion design. They are always offering new great design for all of the fashion lovers. I always feel ease and comfortable buying from here. Their manner just keeps a positive impact on me, always. I always love their taste that reflects greatly through their dresses.
I just bought 2 tiny, so beautiful dress for my little girl and she kept smiling all day long. I just love them. TBDress.com never charged extra rather their price always appealing to buy more and more. They just bring unique styled clothes at very reasonable price so that customers feel no pressure while buying one.
I ordered a coat for my daughter. They stated in the description that the coat was wool, it was fleece blanket materiel, The buttons were hanging off like someone used too much string, String was hanging all over the place, I measured my daughter using their measurements on the site. What I received was coat(and I use that word lightly) waaay too small and too short. I was totally ripped off and I have been trying to return it for a refund since the day it arrived to my home and they will not respond. STAY AWAY FROM THESE DISHONORABLE LYING CHEATS. I WORK HARD FOR MY MONEY. TWO KIDS IN COLLEGE. I DON'T HAVE MONEY TO GIVE AWAY!
Though TBdress isn't perfect I would say consider what my experiences have been. I have ordered about 15 items(mostly dresses and shoes) over two shipments. All the items with the exception of two were of acceptable quality and looked like the picture. Two items (one coat and dress) were made of cheap material and looked nothing like the picture. Returns are pretty much out of the question as that is culturally different then the US. Buyer beware. Their shipping was very good, but they have the habit of shipping everything separately. Their reviews are misleading. They filter all the negative reviews out. My positive reviews were posted, but their need to respond to the reviews is annoying. The "I love this" reviews are useless and I wish people would say more constructive things like "fit and quality was good" but maybe I am too practical. Secondly, their line is designed for Asian women. If you are one like me then the sizes tend to be correct. If you are not then the sizes will seem way too small. There are no labels on most of the items which indicates that their line wasn't intended to ship outside of China or Korea were the labels aren't required. Washing and cleaning can be a bit of a guess, but overall the items have withstood washing in a regular wash machine. I give them four stars, but I am use to Chinese standards and by any other standard 3 might have been more appropriate. Don't be afraid to order from them, but be prepared to live with want you get.
I had some issues with tbdress last month. They had shipped me a wrong dresss. I filed a complaint immediately and one Nicole Rong took it up on herself to ensure that i received the right dress. I was pleased with the way they handled my issue since i was able to get the dress before Christmass.
I would like to return some items I ordered cos it's absolutelly poorly quality, they look different like on picture on your site, they are short not size like supposed to be and everywhere are fibres which shouldn't be. Another thing annoying me is that items don't have tags with informatinons like size, material and many others. By the law they should have. So u break law and I will contact my lawyer about it if I can do anything about it if u not return me money back. Thanks Anna
Dear Helena M.
Thnks for shopping with tbdress which is honetly doing business for years, although there are many disadvantages for us to improve. Tbdress is trying to be doing better and better. Be sure to take correct size for your measurement, you may confirm your specific sizes through tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
You may personally contact me: [email protected]
Kinds and regards
Tbdress service team
It is a wonderful store. I got my wedding gown from tbdress and i hope my daughter get to use it because to me its the best wedding dress. This dress brightens my day everyday and whenever i look at it i feel like i am already celebrating my anniversary!
I was a bit tense cause i thought they could do a mistake and bring an oversized or undersized dress and this was made worse when i got to read some reviews about tbdress since i had placed the order before reading them. But all this turned out to be unnecessarr worries as my dress arrived in a very perfect condition and in time!
Hello guys,
I did order a pair of green sandals from tbdress last December.It took 14 days for the sandals to arrive since am in Durban. I took note of the friendliness of the staff going by the way they helped me in placing my order.
0 stars! This site is a total scam! I wish I had looked at some of these reviews before purchasing SEVEN items, one coat of which never arrived. I lodged a complaint upon receiving my other items (every article of clothing was poorly knit and WAY too small - I even ordered a size larger than usual). The one sweater I wanted to keep fell apart in the wash. I emailed them since I couldn't get through on the phone and still have not heard anything back. $250 down the drain... don't do it!
Dear Terres S.
Thnks for shopping with tbdress which is honetly doing business for years, although there are many disadvantages for us to improve. Tbdress is trying to be doing better and better. Be sure to take correct size for your measurement, you may confirm your specific sizes through tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
ABSOLUTELY A TOTAL SCAM - DO NOT SHOP THROUGH THIS COMPANY
I wish I would have seen all the reviews first. All the bad ones are true. They sent me the completely wrong dress; after countless emails back and forth where they tell me to give to a friend, why can't I wear the dress, what are my measurements, can't I fit into etc? All total b/s, and then they want me to pay for shipping back to them!
WHATEVER YOU DO, IF YOU'VE MADE THE MISTAKE OF BUYING WITH THEM, LODGE A COMPLAINT WITH PAYPAL AS ONCE YOU GO 45 DAYS BEYOND THE PURCHASE DATE, YOU HAVE NO RECOURSE WITH PAYPAL - TBDRESS KNOWS THIS AND USES IT AGAINST PEOPLE.
I am so disgusted with them, and I only wish I could stop their trade in the USA.
Dear Hayley M.,
Thnks for shopping with tbdress. I am so worried to hear your shopping experience. Could you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
It's actually ZERO STARS, but i had to pick something to submit my experience! I wish i would have read the reviews here before i purchased my jacket. The jacket i received was not the same as the one advertised, the color was different and the length was shorter. I followed their return policy (email them a pic of what you received - i sent them a pic of what i received with a side by side view of what they advertised). Their response was to offer me $5 back and a discount on a future order! Are you kidding me?! There will be NO future orders from this company! Be warned, do NOT order from them. They offer a return policy that they don't adhere to. SCAM SCAM SCAM!
Dear valery h.
Thnks for shopping with tbdress. I am so SORRY hear your shopping experience. Could you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
For me, this was false advertisement and a complete waste of time and money! There is no protection these crooks outside of our "reviews" on services like this Jabber. The products shown at tbdress.com are not what you request to purchase from the website. This is yet another CRAPPY ONLINE STORE that makes it difficult for those trying to do honest quality work.
This website is not worth your money.
Dear James K.,
Thnks for shopping with tbdress. I am so worried to hear your shopping experience. Could you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
Don't Buy from here! Awful customer service. When I received my item it was 6 inches shorter than what is stated in the description. They refused to do anything to fix it without me purchasing a whole new item. They wouldn't contact me back when I replied after they said i needed to buy a new product.
Dear Jennifer S.
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
Tbdress provided me with a great shopping experience! I received my item as described and SUPER quick, not to mention for a great price! I love this site, and definitely will be ordering from again. You can't find much better service anywhere else, it's very easy to navigate and pick exactly which kind of dress you want, I recommend this site! Many of the dresses they have can be found with discounts as much as 65% off, what a steal! If you are worried about finding a dress for your wedding, date, or evening out, don't worry, This site has your back! It has SO many options to chose from with ease! The size and color charts make picking out just the right dress for you a breeze. And don't worry about shipping, they pack those dresses up so nicely! I guaranteed you'll receive your dress in such a nice condition, you could wear it straight out of the box! Thanks again tbdress! A+
Ordered 3 items in late November (sometime around the 23rd), intending them to have for Christmas- Items didn't arrive until the new year. 2 out of 3 items I am "pleased" with, 3rd item's poor quality of craftsmanship makes it almost a complete write-off (also made out of fabric that feel like burlap).
Very shifty tracking services, the whole experience lacked a legitimate feel. I could have looked past the lateness and even the item quality, but it is the lack of traceability that put me off the most. I do not intend on buying from them again.
Dear Chelsea D.,
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
Terrible costumer service. If you want to claim something you need to email them. It seems they don't have a telephone number. They don't solve issues if they send you the wrong size shoes. Items are cheap out of China and way smaller.
Dear Arnelis C.
This is tbdress sales service. Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your case. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
DON'T SHOP HERE! SCAM!
If you decide you need to return an item FORGET it. You will get a run around that is extremely frustrating. If an item is too small they want you to take a picture with the item on and place a tape measure to show its size. This is simply ridiculous for an item purchased online. Then they will ignore any further correspondence for a long time and then come up with something else you need to do. I have been trying to return a product now for two months. Still getting the run-around.
These items are not made in sizes comparible to US sizes. They are at least one size smaller to include shoes. The shoe
Hey dear.
Would you please let me know your order number by my mail box :[email protected]? I have referred your refund request to tbdress sales department already once again, Would you please reach tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
I give them NO STARS! Poor quality and overpriced... quality of their products not even close as advertised. I thought I was getting a good deal but once I received my items I realized it was NOT worth it. I bought 2 pairs of boots both were the wrong size, not even worth returning them. I WILL NOT SHOP FROM THEIR WEBSITE AGAIN!
Dear customer,
Thnks for your shopping with tbdress. I am so sad to hear your experience, would you please let me know your order number so that I could know your situation. Or I would like to direct you to tbdress sales department: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service team
The different ranges of wedding dress available
There are many such customers who are quite excited about tbdresses and recently I too ordered one dress and I was really amazed with the fabric and details about the dress. Though the product took some time to arrive but once it arrived I was satisfied and was wrapped in a tiny little folder, the dress impressed be a lot. The color I chose was exactly the same and the measurement was perfect which suited me. I even referred some of my friends to get bridesmaid dresses from the brand and they are happy as well.
The online website provides huge collection of wedding dresses and also within affordable prices which makes it worth buying. There are huge discounts that relax much of your financial burden and you can get your favorite wedding dress from tbdress. So get the best experience of buying dress from the website and make yourself look beautiful and amazing on the special day.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Dear robin h.
Thnks for shopping with tbdress which is honetly doing business for years, although there are many disadvantages for us to improve. Tbdress is trying to be doing better and better. Be sure to take correct size for your measurement, you may confirm your specific sizes through tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: you may personally contact me: [email protected]
Kinds and regards
Tbdress service team