TBdress
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TBdress Reviews Summary
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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I ordered a dress, coat and bracelet from TB Dress on Jan 13th. As of today Feb 17th I finally received the dress (in which the size was very deceiving). I haven't received the coat or the bracelet and my order as far as shipping hasn't been updated since Jan 22nd. Such a bummer because I specifically ordered this outfit for Valentine's.
I ordered a jacket from TB Dress in January and have heard nothing since. They have received and confirmed my payment and I have sent them messages and still I have heard nothing. How long do I have to wait?
Dear Alice H.
Thnks for shopping with tbdress, which has been doing business for years.
I apologize for the delay of your shipping. Could you please let me know your order number by mailing me: [email protected]
Kinds and regards
Tbdress service
I bought a dress though this webpage and paid shipping and delivery cost about £26 but when I received my dress I think it was 1 month later and I received a bill from TNT company in amount of £27. It means I paid delivery and shipping cost to tbdress but they didn't pay for it. I double check the letter from TNT and there is option who is paying delivery cost and there was thick on receiver. That means I paid two times for delivery! So unhappy I m not gonna just this webpage any more...
Dear Lenka M.
Thnks for shopping with tbdress. Usually, customer will be charged only one time for shipping. Of course tbdress is selling many items which are free-shipping items.
Let me refer you to tbdress sales person to reach you for more reasonable explanation for your case. Please let me know your order number so that I could check your order and get back you once receving your order number,
Here is my person servive mail box for you: [email protected]
Sincerely
Tdress service
I have a tremendous success with tbress. I buy cloths in bulk from tbdress and i get good discounts and then i sell them and get more profit here in Africa its nice. They always ensure timely delivery for me and i make my payments via paypal
Beginning of February, I ordered a coat with TBDress. I also received an email from Paypal with proof of payment. When I logged in on tbdress.com, I did it through Facebook. So far so good. When I looked at my orders, it said that payment had been received and the other thing it said was something like the order had forwarded to the shipping department or something like that. Today I was wondering about the status of my order since it is already the 7th day and I tried to log in to their website but login through Facebook doesn't work. So I tried another browser (started with FF, then Chrome, Opera and even IE) but all nothing. Do they have some kind or error or is there a script in their code that blocks an IP address after a given number of days? Should I open a dispute with Paypall, to try and get my money back or is there actually a living soul that has ordered something with TBdress and also received that object?@Aaron, I don't know how to reply but my order number is *******
Dear Roosmarijn A.
This is tbdress after-sale service, would you please let me know your order number so that I could check your order status ASAP.
To be honest with you, for whether and holiday reasons, customers packages might get delayed. On behalf of tbdress, I apologize for what caused to you. And I am wishing to make something up for this situation, hopefully you could give us an opportunity to make up to make it right.
Give me you order number my message please for sure.
Sincerely and kinds
Tbdress service
The website is a scam and I'm willing to bet most of the positive reviews come from the website's own staff. You'll notice the poor grammar is consistent and the "voice" of each good review is mostly the same.
All of the dresses on the website have 5 stars -- clearly a scam.
Hello HH H.
Thnks for your concern of tbdress reviews. Tbdress has been doing business online for years, although there are many aspects for tbdress to improve.
I a wondering what happened to you please? Let me know your order details, and your shopping experience with tbdress?
Message me your order number please, Bad reviews are not saying that tbdress is not good. All good reviews are not saying tbdress is good.
Sincerely
Tbdress service
I like giving credit where it deserves no matter the prevailing circumstance and in this case i am exactly doing that. Come to think of it, i placed an-order of a very nice sweet sixteen dress from tbdress and i received it in good condition and in time then what would you expect me to say about tbdress? I guess just perfect.
I ordered from this site at the beginning of Jan it is now Middle of Feb have not received order or heard from TB dress.
Hey dear,
Would you please give me your order number so that I could help to check your order status? Please accept my apology on behalf of tbdress team. Sincerely sorry for your unhappiness.
P.S.； [email protected] is my service mail for your service if you like. Your order number please!
Kinds and regards
Waiting for your order number
Tbdress service
ZERO STARS! DO NOT ORDER FROM THIS SITE!
I ordered a coat and 2 dresses from this site. The coat was not true to size AT ALL! The 2 "sweater" dresses did fit fine but the material was so thin that it was completely see-through. I emailed them regarding this and they said I was most likely in the wrong and wanted pictures of me wearing the products to prove they were see through and didn't fit... no thank you. To return the items cost more than the items themselves because they are in CHINA! Shipping alone is over $30. I will sell them to Platos Closet or something and NEVER EVER SHOP ON THAT SITE AGAIN!
Dear Cheryl D.
I am so sorry to hear about your shopping experience of that. This year might be the first time for tbdress to sell fashion items, there might be something incorrect exactly like sizes to fit for westerns. But please rest assured that tbdress is honestly doing business for years.
We wish to make things right for our customers. Tbdress is trying to improve in those aspects of sizes, shipping cost and return, refund policies ect. Here I'd love to refer you to tbdress sales department for your order case for a solution. By calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
Please accept my apology on behalf of tbdress team. Sincerely sorry for your unhappiness.
P.S.； [email protected] is my service mail for your service if you like. Your order number please!
Kinds and regards
Waiting for your order number
Tbdress service
I have been hearing about online spam but I am somebody that love to take risk and do not like to stress myself most especially when shopping. I discovered various clothing materials in Tbdress. I decided to take risk in buying it and considered that if I did not get it, then I did not get it more so it is not expensive and it is the type of material I cannot find anywhere else than Tbdress. I placed my order but to my greatest surprise, I received the order few weeks after I have placed the order and was just exactly as I saw it online. I love the site! Even though, I mailed Tbdress on the lateness in delivery but they said they are still working on that so that they can meet up with the consumer’s demand on time. In fact, I believe in Tbdress and can now commit my hard earnings on it for bigger purchase.
NEVER ORDER FROM HERE! I ordered a coat over a month ago and have still not seen my coat. They told me to contact my local post office then stopped responding to me emails. WORST ONLINE SHOPPING EXPERIENCE!
Dear customer,
This is tbdress service. Thks for your shopping with tbdress, which has been honestly doing business online for years. I am wondering what had happened to you? Please let me know your order number, this is my personal service mail address: [email protected] or you may contact tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: you may personally contact me: [email protected]
Kinds and regards
Tbdress service team
I am so happy I checked out the reviews because I was going to order a lot of stuff for my daughter but not now, thank you all for your reviews and the response back to most of you is the same response. I hope you all get your refunds or merchandise you are waiting on, I have to purchase elsewhere: 0) Thank you all
Hey dear Crystal W.
As a merchant, tbdress might not be able to satisfy 100% customers, we do admit that tbdress has many shortages to make improvement. You may find the advantages of tbdress: the prices and varieties of products. Anyhow, hope you have a nice shopping.
Tbdress is trying to be making better and better.
If you have some questions about tbdress. Do not hesitate to let me know by my personal mail address :[email protected]
Kinds and regards
Tbdress service
Ordered and paid on Jan. 18 2014 for a pair of pants and still don't have them. I also emailed them four times with no response. I will be reporting them
Hey dear,
Firstly thnks for shopping with tbdress, which has been honestly doing business for years. Past 2 weeks are our biggest holiday, therefore tbdress apologize for postpone of your shipping. Please rest assured that you will receive you items. Here I'd like to refer you to tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: you may personally contact me: [email protected]
Kinds and regards
Tbdress service team
0000 rating!
Ordered two dresses from the website, both did not match the description, one of them wasnt even wearable!
Contacted the website 4 times, they completely ignored and did not reply my emails at all! Very rude and dissatisfying service. Would never recommend this website!
Hey dear,
This is tbdress after-sale service. I am so sad to hear your shopping experience like that. Would you please let me know your order number so that I could get know your order info. This is my mail address: [email protected] for your service.
And Here I'd like to refer you to tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Tbdress service
I had bought a Strapless Floor-length Chapel Train Wedding Dress for my special occasion and it turned out to be above my expectations. Tbdress delivered the dress within 2 weeks. According to my well-wishers the backless ball gown design gave it a classical look. Proper use of appliques, tulle and expert craftsmanship was evident as it looked at par with wedding dresses bough from big wedding dress stores. One of my friends is from the fashion industry and according to her the dropped waistline is an ongoing trend and hence this dress came through as a great buy at such an amazing price of $213.
The best thing about tbdress is that they accept custom sizes and the dress is made accordingly. I had checked out other websites too but they only provided pre-defined sizes that would not fit me as well as a custom made dress. I want to thank them for making my wedding day memorable.
Saw ad for tbdress.com website on one of these facebook advertisements so I decided to click on it. I notice ALL reviews on tbdress website are 5 stars, and I do mean ALL! That was a HUGE RED FLAG! Thought I'd google them to see what others had to say, and it was exactly what I expected! Yes, this company is a racket. I haven't clicked on one legitimate company who is advertising on facebook yet, lol. Avoid them like the plague. Their actual reviews on review report websites are awful!
Hey dear Dawn P.
This is tbdress service. I appreciate your likes tbdress facebook ads, which are all the same as the website itself. I am wondering what had happened to you there? Would you mind letting me know your story with tbdress with more details? Tbdress customer service here: y calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: you may personally contact me: [email protected]
Kinds and regards
Tbdress service team
RATING 0 HORRIBLE SCAM ORDERED JAN 22 2014 and never recieved item! The email was invaild the phone number is incorrect! Finally found a email and they said they sent my item in april! Its not april yet what the $#*!! They said there sorry and will not be senting my item! They took it out of my bank acct jan 22 2014. Reporting to my bank and BBB They shouldnt be in business and I will file complaint and get you off the internet!
Dear Gina R.
Past 2 weeks is our biggest holiday, therefore live chat or customer service might not be avialable. Now everything is as usual as it should be. I am so sorry for late delivery. Here is tbdress customer service here: by calling +86-29-68532816
VIP line: +86-10-56234566 or Email: Customer Service Dep. [email protected].
On behalf of tbdress, I apologize for not meeting your demand. Hopefully tbdress service team could get your complaint resolved at your satisfaction.
P.S.: you may personally contact me: [email protected]
Kinds and regards
Tbdress service team
Hello friends,
I have a very genuine reason to rate tbdress.com this way. This is in regard to an experience i had with them last year in november.my order somehow got delayed.it was worth $500 but on booking a complaint with them and following the right channel i am happy to say i got it back with an extra gift.
I bought a black dress from tbdress on 5th Dec and received on 18th Dec.the dress was in good condition and i took note of the cheap price of the dress and its shipping costs.
I bought a very nice pink jacket from tbdress. Its quality is perfect.Its price was average and they brought it to me in two weeks time.
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Hey dear Kathy c.
This is tbdress service. Please give me your order number so that let me check your order details. I am wishing to make things correct, Hopefully you could give us an opportunity to make it right. Tbdress has many disadvantages to improve.
[email protected] is my service mail for you. Please give me your order number
Kinds