Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
We monitor reviews for authenticity
The website was very simple to follow. They have a wonderful collection of dresses. The order process very easy to follow and the goods were delivered within twenty one days. I am very happy with the services provided tbdress and I will use the site again.
HORRIBLE EXPERIENCE!
I have ordered from them in the past. And I had an OK experience. It took over two months from my clothes to get delivered but, the clothes were good quality clothes. I ordered the second time, and two weeks later all of my clothes got delivered except for one jacket. This was in JANUARY when I had ordered. IT is now MAY. And they said that my jacket got shipped back because the shipping company could not find my address? So how did all of my other clothes get delivered if that is the case? The customer service is horrible. Instead of being a regular company. And realizing that because it took SEVERAL months to deliver they should probably ship me a free one? This idiot ' BURHARIN ' says that I need to pay $16 if I want it to be shipped back? And claims he will ship it in the next 24 hours? When CLEARLY That is not the case considering that it states that is the policy on there website and they deliver months after.
This website is a legitimate joke.
Really great website with so many wonderful designs to choose from and all them are at an affordable price. Each and every dress is exclusive and wearing them will make you stand out. Delivery is also quick and the support from the site is really great.
The World Cup 2014 is just around the corner and my friends and I are trying to get ready for the kick off and the whole deal. Since we'll be attending house and pub parties, and we do not prefer sporting outfits, at tbdress.com we have found awsemo, trendy and stylish party dresses that are not over the top. Also tbdress.com has a great offer, by clicking for your faourite tema, you can win cupons. Wohoo fun for me, fun for my boyfriend!
I was with my friend merry desoza... she was surfing internet for last few days. But she was not able to find dress according to her choice... at that time i had just visited this site randomly... and i was surprised with variety of design dress and jewelry. I gave this site address to my friend... and she was fall in love with it... she purchased... and got quick delivery of dress... after 5 days she was worries that her dress will be delivered or not. She contacted that support team... they gave her reply in 2 hours... and after that it was delivered... she was relieved... and now i just gave another order for my wife... i recommend tbdress. Thanks.
I recently order dress for my sister before one week of her birthday and i was surprised that i got delivery of dress in 5 days because i expected 10 to 15 day. It was so quick. And their support team is awesome they are giving answer within 2 to 4 hr. Thanks tbdress to make my sister's birthday very special.
Don't buy from this site, especially if you need a dress urgently for an occasion! Their customer service is horrible! They shipped a dress to me through UPS and gave me such a hard time due to poor communication between them and UPS. Due to my schedule, I was never going to be home when they come deliver, so I left a note on my door asking them to leave the package at my apartment's leasing office for them to sign on behalf. I never have trouble with courier services delivering packages to me via my leasing office. TBDress insisted and told UPS that since I couldn't accept the package myself, UPS should abandon the package. I tried calling both UPS and TBDress to get them to deliver the package to a friend's address, but UPS insisted that since TBDress was the shipper and asked them to abandon the package, they couldn't redeliver until TBDress removed the abandonment notice from their system. I called China so many times; first of all, it's so difficult to get hold of them, and when I finally did, they kept insisting that they have told UPS to redeliver. UPS kept claiming that they still had a note to abandon the package. I called TBDress several times after that, and finally, after weeks of trying to get my dress, they sent a message to say that they were sorry, and that UPS had abandoned and destroyed the package, and there was nothing they can do. To this day, I don't have the dress, and I had a tight deadline. I ended up having to order from DressWE and paid a huge expedited shipping in order to get it on time. TBDress has refused to refund my money. This is my first and last time ordering from them. Horrible horrible customer service! Please try other sites like DressWE if you want to avoid such an inconvenience.
First hand experience is the best way to Judge. I had an experience with this site that I can say it was satisfactory especially considering the price of the dress I bought. On 15th Day of April, I placed an order for a party dress from tbdress. I happened to have learned about it from facebook. The customer service was helpful when I was giving my measurements and specifications. I paid it with my Paypal because I trust the option more when it comes to online shopping. To my surprise, I received the dress on the 30th day of the month. The order took only 15 days. The dress is perfect except for it being a little tight at the chest (reason I give 4 stars) I have a big chest but I had specified an inch add there. It looks good on me thou so I will make no alterations. I will be using it to a Friday party this coming 9th. Thanks for the speedy shipping and discounts.
This site is complete crap, for one they are very argumentative so there goes quality customer service.
With all the complains about this crap of a site I wonder why they are still allowed to have any business transaction with US customers. I order three dresses from this crap of a site, they arrived and does not fit and for some reason these money grubbing consumers are trying to forced their merchandise down my throat. Like who the hell wants to keep a product that does NOT fit.
I'll tell you this you live and learn, I will now review any online site i'm going to do business with in the future, and as for TB dress I will make sure that every military wife whom are considering them for any reason, whether it's a ball or just everyday shopping knows about their scheming ways.
Horrible! I ordered two dresses for military balls and they are crap. One of the dresses arrived with a hole in it, snags in the fabric, and jewels hanging off of it. They offered me ten dollars for compensation and are now no longer corresponding with me anymore. I have since turned the situation over to my bank to handle for receiving defective merchandise. Oh and by the way if you submit a negative review about an item they will not post it! They only post those reviews who give them positive feedback to make it look like their items are great!
As many others on this blog I am also a victim of tbdress I ordered a blouse on the 5th of april and is close to the end of the month and no answers, even tho I sent two messages to their site was totaly ignored I will take this to the better business Bureau I will fight
Hi,
Having been served perfectly by the tbdress.com I can clearly state that shopping online was never easier and efficient for me earlier. The delivery timing was accurate and the wedding dress I ordered had matched me perfectly. I found the services highly satisfying.
I was in shock over how many reviews were exactly as mine was going to be, not kidding. I got my second dress today from this TBdress and its absolutely crap. I cant describe it any better. DO NOT BE FOOLED BY THE PHOTOS. These dresses are not made with the same quality of materials or sewn properly. They are junk. I have wasted over $500 on two gowns and the photos are not photos of their work, it is from the sites they rip off to make the so called dresses the same! The colors and quality of the stitching on these dresses are like a poor copy. I think I could have made better dresses at my first attempt to sew, not kidding. Save your money. I have a dispute going on with PayPal to get my money back. They need to read these reviews and see what kind of company's are out there ripping us off.
DO NOT BUY ANYTHING FROM THIS SITE! I bought a dress from this site at the end of March. It's now the end of April and I still haven't received my dress! I've sent ten emails and got no response... Every time you call the two numbers that they provided they're both always busy! When I track the order it still says "origin preparing shipment... Transporting" Its been saying that almost a month now! This site is a scam! Please don't use it!
The experience based on service quality was quite impressive. I am happy with the service provided for the amount I paid. I recommend this site for an exceptional online shopping experience.
HORRIBLE online scam.
TB Dress does not stand by anything they make. They refuse to take returns. They do not respond to emails. They use a fake phone number. Once they have your money forget, service, quality, or honesty. This company is a fraud masquerading
As a dress shop. AVOID THIS PLACE AT ALL COSTS.
BE AWARE: What you see on their pictures is not what you will get!
I'm sure they're using pictures of other brands or companies, and they're selling their own forgery!
Because the blouse I received has nothing to see with their pictures!
The shape is not the same (long blouse on their pictures, at the hips, and I received a blouse which just reach the waist, and quality and finishings are just horrible, even for the price...)
On the other hand, they answer my mails, and they're OK for a refund, no problem on that side.
But I have to pay for the returning shipping fees.
I'm not OK with that!
They said on their website: "If no quality issue, customers have to cover the shipping fee for the package return."
Well it's quality issue! ( bad cut which doesn't match the description, horrible finishing: the bottom of the blouse is not even straight! It's totally crooked...)
So i'm sorry but I don't have to pay for returning the parcel!
I open a paypal dispute.
Stay away from them!
They are easily the worst company I have ever dealt with. I wish I could warn everyone in the world or get them shut down. I didn't like the dress I got cause frankly it looked nothing like the picture and didn't fit, it was a box on me. I wanted a refund and had to file a dispute with PayPal in order to get one, because they refused to refund me because my reason wasn't good enough and they tell you that you have 7 days to return, but you have to email them first to get the okay to send it back. They didn't respond to my emails, basically letting my 7 day deadline go out the window. I sent it back to the return address anyways and eventually after a two month battle got my money back. I can't express my distaste for this company and I've found more like them. I advise everyone to look up review for these types of clothing sites, on other sites and don't believe Insite reviews. They are selected because they are good, you will never find a bad review on their actual website.
It was a horrible experience to order dress from this site... I ordered medium size dresses which should length 78 cm but they were 60 cm in length. It looked as If I wearing simple tops and not the dresses... if possible from my side I would raise a legal complain against this site for fooling people... this site should not receive a single star rating
This TRASHY company never shipped my WEDDING DRESS! Thank goodness my bank is wonderful and they refunded my money! This company sucks I ordered the dress a month before my wedding and it NEVER CAME. Customer Service sucks and their China number does not work as stated below. DO NOT BUY ANYTHING from them.
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account