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TBdress has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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I need to know when I am getting the dress that I ordered! The website says that once the item has been purchased it goes into processing and then it is shipped. The website specifically states that processing takes 7 to 9 calendar days and that shipping takes 2 to 5 calendar days. When I received the confirmation email for my order, it said that when it was out of processing they would send me an email with a tracking number so I can make sure that it is on its way. It has now been 16 calendar days and I have not received an email with a tracking number. I have sent numerous emails to the customer service people and I have received ZERO response from anyone! This is ridiculous. If I had known that this was a company that treated it's customers so badly, I never would have purchased anything from them. I will never do so again and I will tell everyone else I know not to either.
I had amazing experience with TB, such as prices is acceptable, trust them and products beautiful.
This website is full of cute and adorable clothing. I have fallen in love with the fall-wear. I ordered a dress from this site for a reasonable price. I have told my family and friends about this site as well and they are in love too!
It is much nicer and more relaxing to shop from home. Not having to deal with pushy sales people and crowds makes your shopping experience so much better.The prices and the selection are so much better than any store I have ever experienced.
Love the look of the 50's very pretty and beautifully designed...
I'm looking for a shoes and I saw this site. All the shoes are the styles the looking for I love it
Delivery was on time. Dress is same to same as shown in the pic
Great prices excellent service lots of different inventory to choose from
My dress arrived yesterday afternoon and I couldn't be more pleased! Shopping at TBdress was easy, so I am getting the same dress in two other colors! I am such a happy TBdress shopper.
Love the shopping on this site so cool, wonderful ordering experience
Based in UK I thought I was dealing with a reputable company./ Ordered Mens shirt and Jackets in size Large. Merchandise came from Chine in Oriental sizes which meant it did not fit me and was poor quality. Tb dress were initially reluctant to offer a refund. After being persistent, got a partial refund. I was not happy. I paid through paypal luckily and got Paypal involved who agreed to act for me and get the FULL REFUND.
Got email saying will offer me a $5.00 coupon as a gesture. This is pathetic and insulting. As this review is gathering momentum, got another email from Tbdress with the same amount of gesture of $5.00. I am not having it from Tbdress.
Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team
So far the experience has been nice. I can give a more descriptive review once I receive the products
I have order this nice pair of shoes on the tbdress website and i am excited after seeing the quality for the product its very comfortable and stylish shoes. I hope it will last for longer
Today, I bought my first piece of clothing on tbdress.com and I found it very easy to maneuver through the website. There were a plethora of stylish clothing to choose from. The clothing looks very nicely made and is relatively cheap which is always great for anyone trying to buy clothing on a budget. Overall I would definitely see myself buying from here again.
You can shop whatever you want for all the occasion and for whole family. I save time to look around and the price is massive cheap!
Such an easy site to use and amazing prices on almost anything you could want or need
The product they've sent is just as in the photos and as described. It tooked long time for the product to arrive, but it's international. I like them, I like their products!
Cheap stuff stay away. Never sent my whole order. Stole my money... LIARS...
Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible?
I’m looking forward to your reply, thank you very much!
Best regards,
TBdress Team
Answer: TB dresses are not worth it at all! Beware the pictures are gorgeous but the dresses are not worth it at all. I took a chance and ordered 1 dress to test the quality, omg crap. The dress that I received was more like the slip for under the dress. You can check on Face book there is a site that has all the rejected dresses. I can not believe the company is still up and running! Shame on them for breaking the hearts of young girls buying their prom dresses and brides buying their wedding dresses!
Answer: All i could say is pick your poison. I did and i wasnt impressed or satisfied
Answer: This place is a scam! Shop elsewhere! There is no standardization in sizing, it is all poor quality and returns are a joke. You can return your items and they will NEVER refund your money!
Answer: No! No! No! My items never even shipped after 3 weeks. I kept emailing customer service and no one responded. There's no phone number so you have to email. This sites a rip off!
Answer: My advice is, stay away from TBDRESS. I am still waiting for a refund since almost a year ago. I was sent the wrong size dress.
Answer: There sizes are a joke I ordered a xl and had to give it to my 9 year old grandson. Save your money, buy from someone who is legit.
Answer: They are a ripoff. You will be unhappy and probably lose your money like I did.
Answer: No! I ordered 4 items and they never shipped. I emailed customer service 4 times with no response. I finally had to file a complaint with PayPal to get my money back.
Answer: Do not ruin your wedding memories by allowing the disappointment you will receive from this company to enter. Buy from a reputable company that does not cheat its customers.
Answer: Dont bother there scumbags who want nothing but your money and dont provide any thing in return but dissapolntment.
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Dear customer,
Thank you for sharing your experience with us, we are so sorry to hear that you had an unpleasant experience with us. I have immediately informed your exclusive customer service representative the problem you have met with, they will try their best to help you solve your problem as soon as possible! Please check your registered email box and thank you so much for your cooperation!
Best regards!
TBdress team