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Taylor Swift Reviews Summary
Taylor Swift has a rating of 1.1 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Taylor Swift most frequently mention customer service and phone number. Taylor Swift ranks 81st among Memorabilia sites.
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I am a Taylor Swift fan
I have preordered two albums (lover and Evermore) and bought folklore when announced.
Each time she has released othe rsongs not on album
Now 1 week after the preorder of the digital album she reduces the price
Never again.
Website is so misleading when trying to place on order with everything important in fine print and no number to call to correct it. Replies take up to 10 working days for a reply. Won't order from them again.
Can't watch her anymore after her lashing out at President Trump. She has a right to say what she wants but I also have a right to not listen to her music.
Disappointed is an understatement
Disappointed is an understatement! I ordered multiple items from Taylor Swift official site on July 24th for a birthday/Christmas gift for my sister. It is now November 19, and I just cancelled my entire purchase. Apparently my order couldn't be shipped due to a sweater that was on back order. When I asked if they could ship the remaining $120 worth of items because I needed them for her birthday present the support team stated that because I didn't select a box at checkout saying I wanted the items shipped when they became available (I was never prompted to do that) I would have to wait, or they said I could cancel my order and try to reorder the other items if they were available. They aren't available of course. To top it off, Now costumer service says that I received a digital album that is non refundable, but when I emailed them saying that I never received it In an email or anything and asked how to obtain them, they ignored it and said "Under no circumstances will the portion of your order that contains digital music be refundable. We are sorry for any inconvenience!" this must be a joke! It's sad when customers are simply trying to support an artist and give gifts to others but we never received them and are forced to cancel. Horrible customer service
In April I placed an order on April 30th to be exact. I just received the item today and that was a picture disk vinyl. Very slow service. If you order anything from Taylor Swift's online store it might take months to come like this did.
This page appears to be just a bit less than you'd expect, but it doesn't disappoint. It give all things Taylor, from tour dates, to album info, and everything in-between
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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