TaskRabbitReviews 689

My ordeal with https://www.taskrabbit.com/ started when I needed to change the front door of my dishwasher.
The door came loose and I bought another part that needed to be changed. I contacted a few handymen on https://www.taskrabbit.com/ and Mohammed replied and we agreed he would come to my house.
That's when the nightmare started.
This is what he did to my drawer when I asked hi to fix the bottom that was loose (see photos)
Read my article on medium and see the photos of my destroyed washing machine door and chest od drawers and how task rabbit didn't refund me:
https://medium.com/@arafaeldossantos/why-you-should-never-use-taskrabitt-www-taskrabbit-co-uk-*******aaa043

I contact them to assemble IKEA products. I spoke with customer service and confirmed the task price and provided them with item numbers. After all is confirmed she says to book the task on the website. I do book it and choose a time slot. Then it supposed to link me up with a tasker. Nicholas P. Starts sending me messages for 2 days asking about the products before he accepts the task! Then he asks for $20 extra on top of the website quote that I discussed with customer service. I still agreed to $15 extra, and he cancels the task 1 hour before the appointment! What kind of staff and service is this? How is this Nicholas P. Have a job with them?

Task rabbit service is a rip off. First most Taskers have little experience. Secondly when you book a Task with Taskrabbit they charge your credit card and it is difficult to request to be reimbursed if the work is not done or not properly done. This became clear to me when a Tasker damaged my closet frame. It was a Pax 92'' closet and the Tasker by drilling holes where he should not have. But, not only was my card card was charged for the supposed task! But, on top of it Ikea is not willing to reimburse me for the frame damage. And the Tasker cannot be reached. I would avoid them.

I hired two movers & was left at my storage unit waiting with all my stuff I had just closed out the unit thinking I was moving TaskRabbit did not fix the situation what's so ever but told me I can have $10 off Its says they charge you when Task is completed but instead they charged ahead of time without telling me I'm so disgusted by this service They also cut my chat with the movers so I couldn't speak to them I will never use Task Rabbit again

I had bad experience with Tasker Jack L. (His photo below).
I hired Tasker for furniture assembly. He was happy at the start and agree for job. He received all details about address and photos of furniture parts. Then he texted back that he need "another worker" to come with him and this test too complicated to do on his own. And he will charge me more for extra person of course.! I replied that my partner will he happy to help. After this he cancelled fast and disappeared without explanation! Total ignorance.
Problem is - you CAN NOT leave your review before task completed, that's why Taskers can tell you "$#*! off" without any consequences.
People please be careful who you hiring.

Jan 29 ‘21: I hired someone from TaskRabbit to assemble a small kitchen island-type piece of furniture that I purchased from Wayfair. The tasker whom I selected had a bio that said she was very experienced with all types of furniture from Wayfair, IKEA and other retailers. And she had dozens of reviews. When she arrived, she was pleasant and seemed eager to work. Took her 2.75 hours to assemble something that should have taken 1.0 hour. I should have known something was wrong because every time I passed by the kitchen, she looked frustrated and wasn't making the kind of progress I thought she should be making, seeing as how her bio said she was experienced and all. I work from home so I was glad when she finished so I could get back to the conference calls I had scheduled. I gave her a $20 cash tip and she was in a hurry to leave, but I didn't think much about it. That afternoon when I inspected the assembly job she did, I realized that the island is not stable, the drawer doesn't close so that it's flush with the base of the island and the two small doors don't close. And... she apparently used only 12 of the 28 screws included with the furniture. I checked the assembly instructions to make sure that those screws weren't just extras. They are not extras. I've written to TaskRabbit and have not gotten a response. I paid $178 for a piss poor job and I am not at all happy. I will be contacting my bank to reverse the charge and hopefully that will get the attention of Task Rabbit customer service.

I am a recent convert and user of taskrabbit and I will never go back to asking friends and family for referrals or spending time on craigs list or other sites.

So far I have used taskrabbit for 3 different tasks and used 3 different taskers. I was able to get help within hours and the taskers were very affordable! I required help packing up and delivering boxes for a college student, I used a tasker to make new decorative pillow covers for pillows, and I hired a tasker to build and hang shelves.

Please beware- if a Tasker steals from you, TaskRabbit will refuse to issued a refund for the task or cooperate with law enforcement after a police report has been filed. And the tasker who committed the crime still has an active account almost two months later--- the crime occurred on 7 December and the police report was filed two days later. TaskRabbit refused to respond to my emails until 13 days later, then refused to respond to Metropolitan Police until WEEKS later. Then claimed they couldn't assist with the investigation unless a search warrant or subpoena was issued---- which can't happen unless TaskRabbit provides the police with the thief's information.