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Tarps&All Reviews Summary
The company has garnered a positive reputation for its high-quality, customizable products and user-friendly online ordering system. Customers appreciate the prompt delivery and the ability to tailor their purchases to specific needs, which enhances overall satisfaction. However, some concerns have been raised regarding customer service responsiveness, particularly in addressing inquiries and tracking issues. Additionally, a few customers experienced discrepancies in order fulfillment, such as incorrect colors. Overall, while the company excels in product quality and ease of use, improving customer support and order accuracy could further enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Overall, this is an amazing product with quick manufacturing and shipping - for that, I'm incredibly happy! The only reason I can't give this five stars is because the measurements are off by about 1/4" over the length of the product (the top strip is a bit diagonal). It doesn't affect the overall dimensions of the project, but I have to mention it for full disclosure. I would absolutely use this company again for my next project! Thank you!
The experience was OK. Please do not send anything more.
Hey Richard! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Just placed an order, instructions are clear enough. So far. So good. Checkout is unusual, I was guided through the credit card payment procedure twice.
Very nice web site and easy to navigate. Like the customization so the tarps fit as desired.
Hey Wayne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to custom order tarps and being able to use Affirm thru Amazon was a nice choice when on a budget.Affirm is my favorite way to purchase.
Hey David! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Good so far had no problem easy to use seems very reliable love it
Hey Thomas! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I purchased something from this company and they said they couldn't fulfill the order unless i paid 50% more. Fraudulent business practices DO NOT DO BUSINESS WITH.
Hi Sean! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
First time making an order for outdoors curtains, it was easy thank you
Excellent quality tarps made to specifications. They are not cheap, but it's worth the cost to protect valuable equipment. It arrived on time and expected with no problems. Thank you!
Hey Dennis! We are delighted to hear that you are pleased with our product and turnaround time. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service very well made product. Very fast delivery. The tarp came and is just as advertised and described. Very easy to order.
Hey Bill! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
We have a problem and sent an email with the photos but have not heard back from you. It was supposed to be 90% privacy but is not and the size was a problem also. We have sent a few emails but have not heard back. We plan to put the purchase in dispute we don't hear back soon.
Hello Bonnie, we apologize for the inconvenience you’ve experienced. Our goal is always to deliver high-quality products and efficient service to every customer, and it's unfortunate that you encountered an issue. Rest assured, our team will reach out to you shortly to address your concerns and provide the best possible resolution.
We like the fact that we can customize the size of the product. It would have been nice if shipping was free or cheaper, but I guess inflation has an effect on businesses too.
It would be great to be able to see dimensions without having to select drop down
Hello Sharon, thank you for your valuable feedback. We’ve shared it with the relevant team to help improve the customer experience. If you have any further concerns, please don’t hesitate to reach out to our customer support team via phone or chat.
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Heavy Duty Waterproof canvas with reinforced edges and grommet spacing as ordered.
Hey Hara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect for snow and rain repelling on our outdoor deck
Hi Denise! Thank you for your feedback! We’re glad to hear you’re eager to try the clear tarps on your deck enclosure. Your feedback is important to us, and we hope they meet your expectations. If you have any questions or need assistance, feel free to reach out.
Super-easy to order custom sizes! The tarps were sized perfectly and the quality was great!
Hey Renel! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
As described, great quality. Would buy again. Perfect for our needs!
Placing the order was super simple. Options were easily visible. Just needed to pint and click to get the size and options I needed.
Hey Andrew! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Scott! We are delighted to hear that you are pleased with our product. Please raise a ticket from your account using the 'Help and Support' option for any product issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!