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Tarps&All Reviews Summary
The company has garnered a positive reputation for its high-quality, customizable products and user-friendly online ordering system. Customers appreciate the prompt delivery and the ability to tailor their purchases to specific needs, which enhances overall satisfaction. However, some concerns have been raised regarding customer service responsiveness, particularly in addressing inquiries and tracking issues. Additionally, a few customers experienced discrepancies in order fulfillment, such as incorrect colors. Overall, while the company excels in product quality and ease of use, improving customer support and order accuracy could further enhance its reputation.
This summary is generated by AI, based on text from customer reviews
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Cannot rate the product at this time as winter is approaching quickly, so I haven't even opened the package yet. The ordering, communication, and shipping were excellent though.
Great site and pretty easy to use but a little hard to find the vinyl curtain with clear panel.
Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Very helpful agent & easy process to get a free swatch kit.
Simple ordering. Shipping was not exactly quick but worth it for a custom product made exactly to order
Hey Alan! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good deal but having to write several areas o. A review is irritating it simply is a product that i needed and you delivered what was expected early again great job
Hey Michelle! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality product! Would recommend for anyone looking to order custom sizes and a variety of colors.
Hey Yamile! We are delighted to hear that you are pleased with our product quality. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Seems very well made and durable. Re-enforced stitched all around the edges. I look forward to seeing how it handles the elements 24/7, but I'd buy from them again in a heartbeat.
Hey Jody! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fed ex did not leave our package but delivered it to a local drop off place
Hi Bill! We are sorry for any inconvenience caused. It seems that FedEx attempted to deliver the package three times, but the business was closed each time. As a result, they have left it at a nearby drop-off location for your convenience. Your feedback is valuable and we will consider it for a better experience in future.
Was just what I designed and came in a very short time
Hey Brandee! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I called to ask a question about my order and the product and the gentleman I spoke with not only answered my questions but asked if wanted to stay on the line if I needed help placing my order.
Thank you, Brian, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thanks for having a great web site and easy ordering!
Hey Richard! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
So far so good - Delivered on time but need to open the tube and look at the tarps. I'm confident that all will be well.
In their policies in fine print, they state they make their products 1-3" larger than what is requested by the consumer. I did not know this and they do not accept returns or exchanges for personalized tarps. I'm very disappointed, as if they would have made this more known on the item description, I would have requested that they not make the product larger than the dimensions I listed. Now I'm stuck with a tarp that's too large for my patio fence and over $50 down the drain.
Hello Adrian, we are sorry for the inconvenience caused to you. The order has been processed as per the received order dimensions with the standard leeway as mentioned on the website for the customer's reference. However, as your feedback is important to us, we will surely consider it to make the customer experience better.
Easy to order, I haven't opened it or used it yet. I bought to cover the back section of my enclosed chicken pen.
Hey Keith! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great site, easy ordering. Received product earlier than expected; Product is exactly what was needed, and seems well constructed.
Hey Michael! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Tarp was customized and fitted perfectly! Customer service was exceptional not to mention great savings. I would order from them again!
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We received more sample products than was expecting
Quality looks amazing.
Hey Rachel! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Carl, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!