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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

California
6 reviews
9 helpful votes
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Strange results.
August 10, 2015

I ordered my item delivered to my local Target store.

Results? Out of Stock.

Order same item delivered to my home.

Results? In stock will ship today.

Really? In stock - Out of stock dependent on destinstion?

Date of experience: August 10, 2015
Florida
23 reviews
84 helpful votes
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TarJete
August 10, 2015

Some nice things. Always more expensive than other stores. Employees suck and so do the attitudes, I really think popcorn belongs in movie theaters and circuses.

Date of experience: August 10, 2015
Oregon
3 reviews
25 helpful votes
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The absolute best type of online shopping - I pay no shipping with my Red Card and, if I don't like it, I can return it to my local store ~5 minutes away. I also love being able to shop online and pick up in store.

Date of experience: August 10, 2015
New York
12 reviews
3 helpful votes
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Amazing
August 9, 2015

I love target so much where u can find get deals and amazing products keep it up

Date of experience: August 8, 2015
North Carolina
2 reviews
0 helpful votes
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I actually do like shopping at Target, they give me free gift cards for over purchasing the items that I do not need, I is funny to see the look on my wife's face when I come home with ten packages of Q-tips, I spent $30 dollars, but hay, I got $5 back for a gift, now I can afford the pop and candy bar I wanted when I first went in there. And I hope they are the right size, but i bought my wife 28 bras, they were buy 7 at $2.50 and get a $10 gift card, It'll be like unwraping a different gift every night of the month, and I can use the $30 in gift cards on groceries that we're badly needing. And I'm not sure what the kids will do with all of these diapers, there both "trained" if you know what I mean, I guess they can wear them to school if they have the poops, and if they run out they can use a gift card to buy some underwear from the Target across the street.

Date of experience: August 7, 2015
Kansas
2 reviews
9 helpful votes
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Target targeting excellent ways to provide services. I had great experience over here. Target is best.

Date of experience: August 7, 2015
Australia
5 reviews
15 helpful votes
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With all kinds of home-wares and decor as well as linen it seems like they have one the race

Date of experience: August 5, 2015
New Zealand
3 reviews
11 helpful votes
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Its amazing.
August 5, 2015

They are targeting client in best ways with superb quality and services.

Date of experience: August 5, 2015
Massachusetts
4 reviews
15 helpful votes
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Good Selection
August 4, 2015

I hate going into target, but the online store still has everything I love! My only complaint is that they are sometimes out of stock of my size, but that's not a big deal ;)

Date of experience: August 3, 2015
Singapore
14 reviews
3 helpful votes
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They should make this shop available in singapore instead of just usa

Date of experience: August 3, 2015
Georgia
7 reviews
9 helpful votes
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Great Go To
August 3, 2015

Very expensive for what you get, but super convenient with a big selection. Their clothes are so cheaply made. Customer service can be horrendous and returns are a complete hassle if you don't have the receipt or form of payment you used.

Date of experience: August 3, 2015
Indiana
3 reviews
2 helpful votes
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I ordered a platform style box spring and it's perfect. I was alone so the delivery guy carried it to the bed room for me.

Date of experience: August 2, 2015
California
4 reviews
21 helpful votes
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There are several items I can only find at Target that I regularly order and they always ship very quickly. Great online service.

Date of experience: July 31, 2015
New York
4 reviews
15 helpful votes
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I love my Target RED card, you get FREE shipping on big, heavy items (I bought 2 rugs, 4 chairs, a bench and a dining room table) and it was all shipped quickly & the shipping was really FREE! Also when I use my Target card I get an automatic 5% discount, that plus they are always running a sale somewhere on the site, the saving can really add up.

Date of experience: July 31, 2015
New Mexico
7 reviews
6 helpful votes
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In 2013 I applied for and was given a Target credit card with no difficulty. I did not have a need to rise to use it, as I was saving it for school clothes for my kids. What I did not know that is if you do not use your Target card in one year, your card is turned off and you are reported to the collection agency as a bad risk. I have attempted to re-apply to get my card reinstated, but because of non-use of the card, my credit score is too low to obtain another Target card. I personally, do not think this is fair and I wish I had more knowledge of this when I applied for the Target card.

Date of experience: July 30, 2015
Ohio
8 reviews
3 helpful votes
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Quality
July 31, 2015

Nothing else need s to be said... Quality products and pricing

Date of experience: July 30, 2015
KR
2 reviews
1 helpful vote
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Nice
July 29, 2015

You get get almost anything delivered for free if you're a target red card customer and it's delivered fast. Saving you another 5-8 bucks and time of going to the store.

Date of experience: July 29, 2015
California
18 reviews
23 helpful votes
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For a catch-all kind of store, I think Target is better than most. I recently got a couple REAL cotton shirts there that fit and look good, as well as a simple jumpsuit. Will I win a fashion award? No. The clothes are cute, the prices were low. It was a win. And, I really like Target for not being WalMart.

Date of experience: July 27, 2015
Illinois
11 reviews
22 helpful votes
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Shopping at target is very enjoyable. The selection is incredible. With a variety of quality items, you can usually find whatever you need at target.
My most favorite place to shop at target is the pharmacy. The employees are incredibly awesome, very friendly and very knowledgeable. If they do not have it they will order it, or know where to get it. Is really nice to shop someplace where people take pride in helping people. Even when you are sick, they make going there very pleasant.
You cannot go wrong when shopping at target. I love it!

Date of experience: July 27, 2015
Arizona
2 reviews
104 helpful votes
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One of the largest on-line retailer store. Huge array of products like furniture and other like stuff that you can order with ease.

Date of experience: July 27, 2015