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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

Oklahoma
3 reviews
0 helpful votes
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Online Shopping
August 27, 2015

I have made many purchases from this site and have never been disappointed. I recommend this site to my friends and, to anyone that asks for a good place to shop online. The merchandise is of good quality and, you can't beat the prices..

Date of experience: August 27, 2015
Illinois
7 reviews
0 helpful votes
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Love the store
August 27, 2015

They have everything im always looking for and good quality

Date of experience: August 27, 2015
Michigan
3 reviews
13 helpful votes
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Dont ever order anything from Target.com. I cancelled an order and was assured it was cancelled. The online status reflected it as well. I tried calling customer service and the phone operators were terrible overseas incompetent employees.

My order is in transit to an address which I will not be. I cannot reroute or cancel the shipment.

BECAUSE OF THE AWFUL EXPERIENCE, I AM CANCELLING MY RED CARD AND WILL NEVER SHOP AT TARGET AGAIN!

Date of experience: August 26, 2015
Texas
1 review
1 helpful vote
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Never order ANYTHING from target.com
Problems with delivery of items
Cannot send an inquiry and get a response
Customer service on the phone is nonexistent
A miserable experience
The only reason I ordered through Target and not Amazon or WalMart was their guaranteed delivery date which was exceeded by 3 days.

Date of experience: August 25, 2015
Florida
3 reviews
1 helpful vote
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Seen an employee asking not to pick up heavy boxes because she was prego and they told her its her job!

Date of experience: August 24, 2015
Georgia
3 reviews
4 helpful votes
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Would've given it a 5 if the prices were so expensive! But maybe it's also because i'm a broke college student

Date of experience: August 24, 2015
GB
2 reviews
12 helpful votes
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Best Shop
August 24, 2015

If you have a very low budget and you want to purchase some good really very good apparel for yourself then target.com is the best place for you.

Date of experience: August 24, 2015
GB
3 reviews
10 helpful votes
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Lazy but good
August 20, 2015

I love to get shop from this store but i have some concern that i would like to share with you, they are little lazy

Date of experience: August 20, 2015
Oregon
2 reviews
9 helpful votes
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Best shopping mart
August 19, 2015

Best shopping mart on web, you can get almost all variety of product at one platform and this platform name is Target.com

Date of experience: August 18, 2015
Louisiana
21 reviews
17 helpful votes
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I believe hey hold better merchandise in everyone of their departments except medical supplies

Date of experience: August 17, 2015
Jamaica
11 reviews
37 helpful votes
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Target a great store
August 17, 2015

Target is an American retailing company and it is the second largest discount retailer in the United States behind Walmart. Some of their subsidiaries are: Target Brands, Inc, Target Sourcing Services, Target Global Trade, Inc. among others. Many subsidiaries indeed. So there will be a lot of raves and or reviews about such a company, because of its size and the fact that many Americans and People from around the world will be doing business with this company.

I have not personally done any great shopping at a Target store, in terms of shopping but, what I can say is that I love the layout of the store. I also love the way they arrange their items on the website, many items on one page and easy navigation to the other items on the left that makes it easy to find the products without getting impatient. Great way of finding and shopping at Stores at different locations.

I have friends who do online shopping at Target and as far as I know I have never gotten a bad report or review from them. They usually say they enjoy the free shipping, great items, real value for money and great discounts so I can only base those comments on what my friends say.

In regards to negative comments about target; I do read reports about delay in shipping though but I cant say this is my comment since I have never had them ship anything for me. I have also read negative reports from customers who believed that they have been discriminated against because of their skin color. Customers have also complained about attendants not treating them with respect and giving the kind of customer care they should give. So if there is truth in this I would recommend that Management step up to the plate and deliver. I know that people will always complain even if they are dealing with a perfect business and perfect customer service representatives. People will be people but, never let it be true when the comments are negative.

What I do know via the media though is that Target has been given legitimate status by a recognized organization that vets online Pharmacies and was given legal status. So I think that is a big plus for Target. Go Target, keep doing what you are doing and do it better y as long as you can.

Date of experience: August 17, 2015
Arizona
13 reviews
35 helpful votes
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I like target's ease of shopping and store layout. I think they are a little over priced or I would go there more often. But there store is always clean and has a good retail layout.

Date of experience: August 16, 2015
California
10 reviews
5 helpful votes
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Being the front door to my local Target is about 500 feet from my front door... we obviouslt shop there. Mostly for groceries as their private label Pantry Pride is decent food at really good prices.

Date of experience: August 15, 2015
Washington
3 reviews
15 helpful votes
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I am okay with quality but shipping method of Target is not very much good. I am not satisfied with its shipping methods only. They must change their shipping system then they will rock.

Date of experience: August 15, 2015
GB
6 reviews
18 helpful votes
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Hopefully this doesnt happen to many but i didnt get my package they said it was delivered now im in a dispute

Date of experience: August 13, 2015
California
5 reviews
3 helpful votes
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Not much variety
August 13, 2015

When it comes to gardening goods they have an ok selection but i was looking for more, specially online

Date of experience: August 13, 2015
Brazil
3 reviews
10 helpful votes
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5 Stars
August 13, 2015

This site is offering amazing discount and gifts, despite people's criticism 5 Start from my side

Date of experience: August 13, 2015
South Carolina
1 review
0 helpful votes
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Gender neutral
August 13, 2015

You are changing your store to cater to the homosexual and gay customers. Come on Normal family's support your bottom line and shame on you for the politically correct bull$#*! stuff you are doing. I am no longer a buyer and will not he back. Play your sick politics and I will encourage all my friends and family to avoid your store. When the normal family unit on a country breaks down soon the country will collapse. This is one of several communist agendas to destroy a country to break down the family unit.

Date of experience: August 12, 2015
GB
2 reviews
8 helpful votes
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I love this site always offers discount on their products and they are best what they providing to their customers

Date of experience: August 12, 2015
District of Columbia
3 reviews
11 helpful votes
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Not bad
August 12, 2015

Not bad, Infect good quality and fast shipment services.

Date of experience: August 11, 2015