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The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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I Love Target, Always Have! Love there clothes! LOVE THIS STORE! I have even worked here! It was fun and management and atmosphere was so nice and friendly!
I used to shop at Target a lot. I don't have one near me. I sometimes shop online, but I find they are not the great value that they used to be. I would definitely go if I had one nearby.
Got my sun glasses here for like $10 and I've gotten so many compliments about them that you'd think they were the last trend from whoev makes expensive sunglasses
Its a usual service not positive and not negative... slowly issues could be identified. With time the services provided could be judged more
When I do a search for a specific item, target comes up first. I then go onto the site and they don't have the item. This is pretty close to false advertising in my opinion. Very annoying.
When I need to find something I cannot find anywhere Target comes to mind you forget sometimes that except for fresh meats and vegetables you can purchase everything from household items to groceries right off the shelves.
I do like shopping there. It is bright. In general it is easy to find things there. Many good sales. But, yes there is always the "but." Until my last trip I enjoyed using their mobile phone app to locate items in the store where I am shopping. Now they have updated their app, removing this great tool. Very frustrating.
This very large company is the perfect example of how not to do e-commerce. They did a "free global shipping" recently, people wasted their time ordering products and finally they just cancelled most of the orders with no explanation. Stay in the USA best place for you until you learn how to do business and how to deliver customer service!
I can always count on Target. There aren't many in my area but I've never been in one that is not obviously well managed. I've noticed the sort of attention to detail that separates the just MEH businesses from the winners.
For a big store chain or a small "Mom & Pop", it is amazing to me how well-managed Target is every day. Target is a very good shopping experience. Their stores are well stocked with great products and always clean and neat. I have never been disappointed at Target.
I shop online at lot & forgot how fast brick & mortar stores are. I order almost anything & it's delivered pronto. I'm never concerned with Target.
They had a free international shipping promotion and they failed to deliver 75% of the orders canceling them even though they were paid for or even parcial shipped I would expect for better service from a big company like Target
Very good customer service and the quality of goods. I bought shoes from it and did not match my size. Target just change the size smoothly and rapidly. Very good!
Another superb portal to find the right kinda product for your daily use. Target works great even when you don't want to order things but in the end you do!
This company is the perfect example of how not to fo e-commerce. They did a "free global shipping" recently, people wasted their time ordering products and finally they just cancelled most of the orders with no explanation. I will never waste time entering their website.
After a promotion of free international package delivery, target.com got 20,000 purchase orders from Israel in one weekend. They failed to deliver 14,000 to 15,000 of those order and inform the buyer that their orders are canceled, after they was already confirm, and payed for. I don't know if it was a scum or they are just amateur.
They have amazing shirts at target always long lasting and good quality. Target always check quality of their product. Now comparing to walmart prices rising well i rather shop at target form now on. No point going to walmart.
The only thing i really hate is orderng a nice blouse or leggings and having them show up in sandwich bags otherwise i buy things even shoes from target. But compare prices a lot with amazon.
I'm not sure about all Target stores. The one in the San Mateo CA area, customer service can be scattered... I have asked serveral workers on occasion for a location of an item. Either the worker acts like they do not understand English or I'm told, they are not sure... food section workers are very helpful, sometimes walking me over to certain areas... but not everyone is on the same page.
I want to like Target like so many others but I just can't. Their junk is just that... junk. To make matters worse - it's overpriced junk. I can get the exact same things they carry for cheaper online or at *gasp!* Walmart.
Answer: Looks like Target has sent a lot of ringers here to up their ratings in the last few months. Nice try guys but your whole shopping experience is still subpar. To answer this question, IT DEPENDS on where you live and what you order. If you're right next to their warehouse, SURPRISE, it's there in a day and you think they are fantastic. If you live far away, the item is no longer in stock or they are slow to fill it, it could take six weeks. It did for us on a couple of occasions, SO it's the luck of the draw and certainly NOT better than Amazon.
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Answer: Be careful. If the item suddenly becomes unavailable that you already paid for you will have to wait 30 days for your refund.
Answer: Sometime from other sites, malware can be picked up to track your internet history. I don't think target's website would carry that!
Answer: I'm sorry. I ordered a lot from target.com and never had a problembefore, but when I finally did have a problem... hours and days on the phone. One of the service techs put me on hold for 30 minutes. Another put me on hold for 15 minutes and then hung up. Horrible.
Answer: I was unable to purchase a prepaid phone card with my gift card. This fact was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card. I am very disappointed in Target shopping and will never buy anything from them ever again. I do not recommend Target shopping to anyone. Spare yourself some aggravation and shop elsewhere. Enough said.
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