TargetReviews 1,744

I almost don't know where to begin on all the troubles I'm having this week alone with Target.com orders. First of all, I placed an order hours before the deadline to have a two-day shipment get here on Wednesday. I needed the cereal for Thursday's breakfasts. I was notified by the shipper that there was a delay - they had told me to expect it on Wednesday, as promised by Target - but it would be delivered on Thursday. On Thursday, I went to the site and saw that the shipper still had not received the items from Target. I called Target.com two days in a row and got totally incompetent "service" reps who just thought saying their sorry would fix it. Last nite, after the rest of the order came and still no two day items, I called Target.com again. This was at 7:30 pm. They said wait until the end of the day; it would come. I told them that it was impossible because the shipper still had not received the items. The "service" rep just kept repeating himself. The two-day order is now two days late and, tho Target claims it will be here today - 4 days for a guaranteed 2 day delivery - UPS only shows it is there; it is NOT on a truck for delivery.

My guaranteed next day delivery re-stock items, which were to be here today, are not out for delivery either. They have "shipped". These are coming from less than 2 miles down the street; they could have walked them here in an hour.

When things come, cans are always dented, sometimes badly. They don't seem to know how to pack anything. These are the nightmare packers you run into in supermarkets where the 16 year old boy puts your bread and eggs at the bottom of the bag. I guess that's where they recruit their shipping department.

My advice is DO NOT COUNT ON TARGET TO DELIVER ANYTHING ON TIME!

Target keeps cancelling my orders! First of all, I rarely shop Target and when I tried to recently buy few items and the order was cancelled and I placed it again, thinking nothing and guess it was cancelled as well! So I found out, if you have done tons of refunds or returns in the past, your address can be affected/blacklisted! But guess what, I live in a building with so many apartments so why cancel my order? My address has different apartment number, geniuses! There are so many apartments in this building! Thanks Target for no help and your customer service based overseas where reps barely speak English and many dont even care, they are probably trying to make their minimum country wage and while Target is trying to save pennies by shipping customer service to third world countries so forget you Target!

I ordered something I needed for a trip. I paid to expedite the shipping for it to arrive by Sept 12th. On Sept 12th I got an e-mail that it would be in Sept 13th. I called customer service to make sure it would in fact be in on that date and they assured me it would. Then I got an e-mail saying it would be Sept 14th again they told me yes it has shipped it will be there on the 14th. Mind you this product is only sold on line and not carried in any store. I kept telling them I had to have this for a trip on an airline with my pet and this is the only way to transport him on the airline. Oh yes it will be there. It is now Sept 14th and I called them today since it still has not come in. I finally got to someone that finally said oh no it has not shipped it is in a holding pattern online and you will need to cancel the order so we can give you your money back since nothing is happening with it. Are you kidding me. I have no way to transport this pet easily in the airport now. Had they told me this on the first call 4 days before I could have ordered it from Amazon and had it in two days. They just kept lying to me all week with assurances this was going to be here prior to the trip. They did give me an online discount; however, it does not help me cuz the pet will not fit in their coupon to be transported on the plane. How the heck is a $20 coupon clear up the mess you made for me tell me?

I've been printing quite a lot of pictures recently there and it's gotten worse and worse until today - they for whatever reason didn't have my pictures... they had the sticker that I placed the order, but whoever worked on the print outs probably took them to give me the run around... I've been annoyed with their service the last 2 times already when I had to wait in line forever to pick up the pictures when there are supposed to be 2 separate lines - one for pick up and one for returns... they had me wait with the returns... will never print there again after what happened today!

Bad experience at Beavercreek Ohio Target store. Daughter received wedding gift and tried to return it. It was unopened but we did not have a receipt. Store would not accept it as a return. Store manager tried to argue must have a receipt but policy on wall stated different. Store manager would not give store credit or exchange for another item. We've shopped there for years with no problems. Seems very unprofessional that store manager takes upon herself to interpret policy as she sees fit. You would think that a manager would try to find a way to compromise on resolving the issue to both customer and store satisfaction. Bottom line do not buy or receive a gift from Target without the receipt or you may be out of luck if your gift must be returned. Not a good situation or management approach. Didn't appreciate the comments made as I walked out either. Store might need some management training. Now I know why Amazon is sweeping up the market because the brick and mortar stores are still operating in the 1990s.

I purchase all different types of categories from this retailer. From health & beauty supplies to home decor.

My online experience has also been exceptional. I've had to contact their customer service regarding a purchase that didn't arrive on time, and they immediately sent me another and told me to just keep the first order "on them" for my inconvenience when it did come in. I received both orders at the same time.

Very happy with their products and high level of customer service. Very highly recommended!

Have ordered many items over the years via Target.com. Paying with their Red Card even gives you a discount and free shipping. Most items can be returned free at any Target store. Will continue to shop with them.

I was racially profiled and placed under surveillance by a black male loss prevention associate. This occurred at approximately 3:05-3:10 pm at the Target store located at the Crossroads shopping center in Cary, NC. Forcing black males to follow and harass black females is the new face of racial profiling in retail stores. This is a new trend with an old twist... divide and conquer. Retail stores manipulate their black workers because black people can't discriminate against black people, right? WRONG! Since these black workers are under the direction of white managers and executives, then yes, it is STILL racial profiling and discrimination against black shoppers. All I did was return an item at customer service. Afterwards, I walked into the ladies room and when I came out, there was a black man standing in the entryway to the store staring me down and watching me walk out of the store. Yes, I walked out with the Louis Vuitton handbag that was on my shoulder when I walked in and got into my 2017 BMW SUV, neither of which was stolen or acquired by any illegal means.And, I am a 50 year old homeowner in Cary. I am going to post this message over Instagram and my other social media platforms, as well as send it to the Rev. Al Sharpton's National Action Network. What happened to Starbucks could very well happen to Target and probably should. I cannot be the only black person in Cary to have been treated by Target in this manner.

I recently had recently had a stolen red card in city where I reside I stopped at Target to report stolen card and I was given a 800 number to call. After several attempts calling this number I was unsuccessful. I then I then looked up another customer service Target contact number. Once again I did not I was not able to reach a customer service representative for a stolen card. In fact what I was told by recording was to please enter the number on my stolen card. Since I did not have that information I was unable to contact anyone. This run around went on for 30 minutes as I was not given the opportunity to speak with anyone on my attempted phone calls to customer service. On my third attempt at contacting a person to speak with at Target customer service to report my red card stolen, I was able I was able to speak with someone regarding my stolen red card. Upon completion of my conversation regarding stolen red card I asked a customer service representative to speak with his supervisor immediately following our conversation. Needless to say I did not speak with anyone from Target regarding my situation as I was put on hold for 10 minutes. Please make customer service more customer-friendly in the future especially for those experiencing stolen cards.