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Target Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.
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Target online orders are ATROCIOUS. Im embarrassed for them. Someone's got to be. I order 1 item. TAQUIS. Opened the cardboard box tonight when I got home from work and its COVERED in grease. The bag was WIDE open, and taquis EVERYWHERE. Im apalled. Thats disgusting. How in the hell cant you get a bag of chips for an order, CORRECT? I don't just mean there was a tear in the bag and some got out. I mean, it was WIDE OPEN. I will NEVER again order from target online.
This "Hover Cover" sticks to the top when not in the use. Makes it easier to put the food in and pull the cover down. When warmed up just lift the cover and it sticks to the top. Love the feature,
Also because of the height of the cover, it doesn't touch the food. Because of the vents on the top almost no splatters.
I absolutely love it
It is available in Walmart, target, amazon
Target.com tell us about the target we forsee in our future business. The target we are expecting to achieve at the same time and to also accept other challenge that might arises
Online shopping was the worse experience I ever had. They charged me for items I never ordered. They told me my order was cancelled due to clitch in the system but some item were delivered unexpectedly to my apartment. Then they just left my stuff outside and I was at home without ringing my doorbell. Then on top of that I have to wait forever to get a refund for the item I did not receive. Never ordering from them again.
The site is easily approachable and reliable. The products are available in wide range so you can find any thing you want. The customer service is praise-able as they deliver the products in time in humble manner.
Ordered a hoverboard for a Christmas present. Internal issue with the battery but because it's past their measly 90 day return policy they won't exchange it at all! Now we are stuck with an expensive, defective item! Not an adequate return policy for an item of this magnitude! Also, service was not overly helpful and really didn't offer any sort of assistance. They have their "canned" responses and that's it. Very disappointing. I'll be thinking twice before ordering "cyber monday" deals this Christmas!
I received a gift that was purchased at Target. I went to return it as it did not work. However I did not have a gift receipt. The gift, a pressure cooker, originally sold for around $100 and was recently on sale for $79. I can understand giving me the sale price as they would lose money if it was purchased at the sale price and gave me full value. But their answer was to give me a $10 gift card! What a joke of a business. They'll lose more than that by losing my business.
Put a selection on the order pages that would notify the recipient that they have a gift. This would help save time putting info. Which the Target registry already has available... saves errors etc. This is necessary when ordering gifts from another state or local etc. One service I use even attaches a gift card. I just tried to order a present but now have to wait for info. On the recipient to complete order... I had this happen years ago w/ target and at that time the recipient had problems getting the present. The ordering pages need updating to simplify them. I will not use this registry again unless this done. Too much hassle. I have shopped at Target a lot for many years and will still do so... I just wish they would get their act together so they can compete w/ walley world and others
I gave target.com another chance recently, actually a few chances, and it was as different as night and day from what it was before. They sent the orders immediately and they arrived very fast, I think it was overnight after the day they were shipped. Unfortunately, I had to return the items, which were mostly clothes because they turned out to be different to what I thought I was ordering and also were the wrong size, but returning for the most part was super easy and free. I shop at target and took them with me and got immediate refunds. I only had one problem incident when some people didn't know how to do returns of rings and told me to return them to the manufacturer (as though I'd know who that was) because there weren't any barcodes on the rings and they clearly didn't believe I'd bought them from target. I didn't realise at the time that there was a return barcode on the receipt for them to use, but they should have known that. The only drawback to returns is having to take them to ups if you don't go to target. It's free for the shipping label, though, and since I happened to have ups coming to my house at just the right time, I got them to take that return with them, and once ups verified that they had the returned items, target emailed me that they were refunding my money.
Where do I begin? Although I like shopping in person at target, the experiences I have had buying from their website have never once gone smoothly. I have bought folding bar stools that were sent to me already broken or otherwise damaged, which had clearly already happened before they sent them to me, with a major hassle sending them back. I've bought a warranty for an mp3 player at the same time as an mp3 player which was faulty and had to be returned, and I never did get back the cost of the warranty for it. They wouldn't just refund it the way I paid for it online. They refused to do that. They wanted to put me through so much aggro and time-consuming inconvenience, sending all sorts of paperwork to them by snail mail, that it never got done. I think that was the goal they wanted to achieve. I ordered a futon that arrived with damage, and I had bought it on sale. They wouldn't just replace it. They will only give refunds. I was supposed to order it again if I wanted it, and I wasn't going to get the much better price that I'd paid when I got the damaged one. I bought some cushions on sale which got damaged en route by fedex and which were returned to target without anybody ever notifying me, and if I hadn't been following the tracking, I wouldn't have known what had happened to them. Once again they wouldn't replace the cushions. They wanted me to reorder them, and in the meantime the price had gone up by quite a bit. A live chat person told me he would give me the sale price if I reordered them, but I didn't trust him because I'd had that happen before with an item when they still ended up charging me more than the price I'd paid for the damaged item I'd received. I'd bought another futon, trying again, and it had broken legs, so I had to go through a huge hassle getting some replacement legs, not from target, who wouldn't get them for me, target wanted the entire futon returned to them, but from the company who distribute the futon, and that was after a major struggle with them. The cushions were the most recent, and I told that man on live chat who had claimed he would honour the sale price if I reordered, that I had had enough of target.com. I was also expected to wait for the refund for quite a while. There was another instance when I was sent an egiftcard because a purchase I made on target.com that I was never able to use in a target store. I was told various things by various target online support staff about whether I could or couldn't use it in a target store, they told me opposite things, and I ended up having to use it online because I could never find a way of being able to use it in a store, which was where I really wanted to use it. There was another occasion when they were having a sale on their website of some food bars but the sale price was only on their website and I had to go to a target store to collect them in order to pay the lower price. They turned that into a time-consuming hassle and long wait at the store. These are the main things that come to mind right now. Terrible, terrible website. I don't plan to ever use it again.
The brick and mortar Target store is less than a mile from my house. I have to order the item I was emailed exclusive to Target ONLINE because the store doesn't stock it. Fine. But why do I have to go in and out on their extremely difficult website to place an order? The edit cart and check out box REFUSED to high light so you can click onto it. I don't know how many times I removed the item and started from scratch before those brats would FINALLY complete my order! I don't need this crap! I have no problems at Walmart.com (where I can order and complete in a flash) for example. I tried two browsers (Chrome and Edge), and quite frankly if this item wasn't exclusive only to Target, I wouldn't have bothered. If you have patience, then maybe you would have better luck ordering from target.com. Me, I'm done stick a fork in me GONE! This site needs MAJOR ordering experience IMPROVEMENT STAT! Or they will turn customers away!
My son recieved a $10 toy for Christmas. It did not work. So the week after Christmas I took it in to exchange it for one that worked. I was not given the receipt with the gift and the family member that gave it lived over 3 hours away. At the store they scanned the box and could clearly see it came from Target. Then I was told that without the receipt they couldn't return it because I may have gotten it on sale and was trying to get full price back. I explained over and over I wanted NO MONEY. I only wanted a functioning product. I was told NO, they couldn't do that because that is how people steal from them. I was so confused Target is selling broken products for full price. Where I come from that is stealing! They even called corporate for me and they said the same thing. I was told that it was store policy. Well, just because it is store policy that doesn't make it ethical. So in the end Target stole from a small child!
There is slow delivery, high prices. But products are of great quality. Delivery often come late and prices are unnecessarily high. But I admire the good quality of the products
The delivery was late! I ordered a dress for my daughter B-day and I didn't get it on time.
Its quality is OK, but it needed the order for a certain day. As a result a had to look for another dress a day before the celebrating.
Shipping time items price fit of clothing was pleasantly relieved to have a good experience with ordering on line. The items were actually prettier than the advertised photos. The depth of color. The fit was exactly what I hoped for. Definitely will order from this site again
This shop used to be trendy and have nice clothes to buy. But now I don't like their style. I can't find anything for myself. High prices for what they sell now.
Went in to find Botanics face cream which they had been stocking. Gone and only No7 available on shelves with no price for any of that merchandise. Checked on line for Botanics which looked like they had it but didn't. Probably could order but I was already in the store. You never know what brands will be there or gone. Not my go to store.
Got pants there and was so excited since none of my jeans fit after I got so far along and they would not stay up at all. Wore once and never had time to return. So waste of like $30. Got 2 maternity bras there and although they are my size my breasts both popped out of the top, got a beautiful dress there but it always slides back and like chokes me, got a t-shirt there with a long back and it's stayed nice and finally got a pair of blue pajamas w a lemon print and after 1 wash they looked 10 years old and the straps are uncomfortable around my shoulders and armpit. My maternity shorts are good though and I wore them a lot. So some good and some bad. About 10% good and 90% bad. Also got a beautiful flowy dress for my sisters wedding to wear after giving birth and it was really nice. Thanks
The item i wanted to purchase was sold out. I talked to one of the associate and
She in return sent the associate for that area to come to assist me. She came
To me immediately and assisted me with what i needed. She was very friendly
And most helpful with what i needed to know. I had an awesome experience!
Some things you can only get at a large department store and since there isn't a Walmart anywhere within reach of downtown Boston, I'm headed to Target.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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