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Target

2.2

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Target Reviews Summary

The overall reputation of the company reflects a mix of positive and negative sentiments. Customers appreciate the convenience, product variety, and competitive pricing, particularly praising the store's layout and exclusive brands. However, significant concerns arise regarding customer service, with reports of long wait times, unresponsive staff, and issues with online orders and returns. Many customers express frustration over outdated products and perceived indifference from management. These trends suggest that while the company offers a strong shopping experience, substantial improvements in customer support and service reliability are needed to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
263
value
234
shipping
187
returns
174
quality
205

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Delays on Shipping Products
December 22, 2021

I ordered a file cabinet on December 13th as a Christmas gift. Please don't order any Christmas Gifts it won't make it on time. Clearly, Target do not know the value of
Christmas like most normal retailers. Also, the customer service was terrible.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Took a check for $1397. 00 to target to pay my account off. Ten days later they take $ 50.00 out of my account that I setup with auto pay. I called to find out what happened with the check of 1397 and I was told that they had trouble on there end and could not process the check. I asked what happened with the check? Was told that it was returned. I asked who did you send it to? The person that made it out. I asked who might that be? He said I don't know. I asked where is the check at? He said that it was destroyed. WHAT? I asked why didn't you inform me as to what was going on? He would not answer me. Call corporate office and was put on hold. No one ever answered. I will never shop or set foot in TARGET ever again.

Date of experience: December 20, 2021
Ohio
2 reviews
1 helpful vote
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Medina Target
December 17, 2021

Has an excellent assortment of fridge/freezer items usually on sale. Other Targets in close vicinity do not have a variety of fridge/freezer items, if at all.

Date of experience: December 17, 2021
California
2 reviews
4 helpful votes
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Most of target review same as amazon brand is fake also Walmart using same method to get positive ratings, they removing the 1 stars reviews,

Date of experience: December 13, 2021
Texas
3 reviews
1 helpful vote
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Awesome
December 11, 2021

Everytime I order I get my items. The items are well made and aren't broken when showing up at my house!

Date of experience: December 10, 2021
California
6 reviews
7 helpful votes
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Target hires rude, stupid people to man their "chat" which you are forced to use when they send you defective merchandise, or you don't receive it at all. We made the mistake of spending hundreds at Target for Christmas this year, only to have to deal with their pain in the arse, IQ80, rude customer service. Do yourself a favor and just go ahead & stop using their credit card so you can ask a reputable company to refund you. We'll be returning as many items as we can, Target. You can stick your ill-gained profits up your corporate azz.

Date of experience: December 10, 2021
District of Columbia
2 reviews
0 helpful votes
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Amazing services
December 11, 2021

Me and my son went to target to get my 3090 and it was amazing this women tried to steal it form me so i called the cops and they arrested her and i got my 3090 back so im good right now and thx for target getting the things i wanted

Date of experience: December 10, 2021
Georgia
1 review
0 helpful votes
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Bad customer Service
December 10, 2021

I ordered some Air pods from Target.
When the item came to my residence the box was open by Federal Express and my items was stolen. When I called target to report the matter they sent an email days later and said they will not replace the item or refund my money back. I will never do business with AGAIN WITH TARGET! POOR CUSTOMER SERVICE THE PERSON WAS DRY NOT CONCERNED. I CALLED AND THE PERSON SAID I COULD ONLY EMAIL THE CORPORATE OFFICE AND I COULDN'T TALK TO ANYONE. SO IM SUPPOSED TO GO WITHOUT MY ITEM AND NO REFUND! IF I COULD RATE TARGET A ZERO I WOULD.

Date of experience: December 9, 2021
New York
1 review
0 helpful votes
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Not good neighbors!
December 7, 2021

They are loud and disrespectful neighbors in Glenville, NY.
They make so much noise with compactors that start at 4a, trucks coming before 5a, maintenence of their parking lots all night.
The worst part is they won't fix the problem.
I'll never give them a penny of my money.
Walmart is way more respectful in our community.

Date of experience: December 7, 2021
Colorado
1 review
1 helpful vote
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EXTREME CAUTION- BEWARE
December 4, 2021

I have used Shipt 4 times over the last 6 weeks. On my 2nd delivery my shopper texted she noticed a couple small items missing that Target must have forgotten to bag. It was not a big deal to me, I did not think anything of it.
Today, I had my 4th delivery. My shopper texted me a similar message, however this time Target had forgot to bag xyz…$42 worth of items. My shopper went on to say
"I swear I saw the cashier at target put everything in one bag and they aren't in my car. I understand if you have to penalize my shop, I just wanted to personally apologize for the inconvenience."
I was appalled and very concerned, however I imagined Shipt would handle the issue and want to stop this from happening right away.
While trying to get a hold of them for over an hour, I called Target who verified the items had been returned for cash/gift card with my gift receipt.
The supervisor at Shipt said it was a billing issue and I had to EMAIL customer service, end of story/period! I told the supervisor this is a fraud issue, not a billing one, he did not care. I will pursue this matter but not through Shipt, I feel that would be a waste of my time. I'm extremely upset on so many levels.

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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Getting a RECEIPT
December 4, 2021

I made a purchase at target and tried to get a receipt.
First I was told can't be done over the phone have to come in person
Second I get there and they wanted me to remember the check out stand
Third then they can't find
A total hassle just to get a receipt… this business is so incompetent

Date of experience: December 3, 2021
Wisconsin
1 review
0 helpful votes
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Target online is a great way to shop! Ordered several items for Christmas during Thanksgiving week. FedEx has been just terrible at delivering the packages! 2 went to the wrong address and I had to go retrieve them and one the last driver left at the end of the driveway!
When you get your Target alert go immediately to get your package just to be sure it's there! Because of my experience with FedEx, I will never ship via FedEx and I will do drive up delivery!

Date of experience: November 30, 2021
Illinois
1 review
0 helpful votes
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Great Store
November 29, 2021

Clean and Very Helpful employees. Thank you for a great shopping experience. I will return again soon.

Date of experience: November 28, 2021
Connecticut
3 reviews
1 helpful vote
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HORRIBLE
November 25, 2021

Target delivered 2 bottles of olive oil today. They did not package correctly and the bottles were completely broken. When you lifted the package, the sound of broken glass was clear as day. The packaging was CLEARLY stained with oil from the leaking broken bottles. The delivery person left the package on our new blue stone patio, causing stains all over the place. TARGET needs to pay to have our blue stone patio returned to its original state. I AM FURIOUS!

Date of experience: November 25, 2021
Illinois
2 reviews
1 helpful vote
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Core innovations tv mount
November 10, 2021

Purchasing the core invasion TV mount was a great purchase. It was very easy to follow the instructions easy to mount!… and now we have a beautiful 55" screen sitting pretty on the wall. If you are not savvy on all things handyman you're gonna find is a rubber pressure super easy to put together!

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Screwed me over
November 8, 2021

Ordered last week Tuesday, still nothing, support is $#*!ing useless as well. Come on Target! Dont screw me over like that!

Date of experience: November 7, 2021
Washington
1 review
4 helpful votes
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Every time I walk in this target, I notice it's so clean. The employees make every effort for their guest to have the best experience. The management team is super nice and thankful for visiting this target. I usually find what I'm looking for because this target immediately put their stock on the shelf. This is a great store.

Date of experience: November 3, 2021
Tennessee
1 review
0 helpful votes
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New clothing buyer
November 1, 2021

I love Target but have been disappointed in their clothes for a couple of years. Now your clothing buyer is pushing Little House on the Prarie clothing. So disappointed. My 3rd year not going to Target to look for clothing.

Date of experience: October 30, 2021
North Carolina
3 reviews
0 helpful votes
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Target takes 5 days to prepare and ship my order
October 29, 2021

Target takes 5 days to prepare and ship my order. Their policy says 3 days to prepare and send a product and I have been waiting for 5 business days for them to send it and they have not sent my product yet.
It is not the first time it has happened to me, it has already been 3 times and the two previous times they promised to give me a discount on my next purchase and I NEVER received this discount.

Date of experience: October 29, 2021
New York
1 review
0 helpful votes
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It's been 5 days, last one took one day. I'm looking forward to get outside after being sick to spend the two gift cards

Date of experience: October 28, 2021