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The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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Lorene G.
1 review
0 helpful votes
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Highly recommended by Tally Ho
December 26, 2018

Highly recommended by Tally Ho.

Date of experience: December 25, 2018
Julia P.
1 review
0 helpful votes
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Quick service-products as pictured
December 23, 2018

Quick service-products as pictured

Date of experience: December 23, 2018
John C.
1 review
0 helpful votes
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Great experience Smilimg faces for beautiful places
December 21, 2018

Great experience Smilimg faces for beautiful places

Date of experience: December 21, 2018
Laura V.
1 review
0 helpful votes
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First time ordering and I was very happy with everything

Date of experience: December 20, 2018
Lisa G.
1 review
0 helpful votes
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Quick and easy
December 20, 2018

Quick and easy

Date of experience: December 20, 2018
linda a.
1 review
0 helpful votes
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Very nice selection for young show riders
December 20, 2018

Very nice selection for young show riders

Date of experience: December 20, 2018
Peggy A.
6 reviews
0 helpful votes
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Quick and easy, delivery was fast!
December 19, 2018

Quick and easy, delivery was fast!

Date of experience: December 19, 2018
Mary F.
1 review
0 helpful votes
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Absolutely wonderful to work with
December 19, 2018

Absolutely wonderful to work with. I had an issue w the wrong item being sent the first time but they worked with me to fix it! They were very polite and quick to get me what Inordered! Great place to purchase from!

Date of experience: December 19, 2018
Crysti M.
1 review
0 helpful votes
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They have Tailored Sportsman in all sizes!
December 19, 2018

They have Tailored Sportsman in all sizes!

Date of experience: December 19, 2018
Lisa S.
1 review
0 helpful votes
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Great selection and prices
December 19, 2018

Great selection and prices

Date of experience: December 19, 2018
Christie R.
1 review
0 helpful votes
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I liked the fact that it the email newsletter box wasn't prechecked for me like almost all other sites.

Date of experience: December 19, 2018
Deborah H.
1 review
0 helpful votes
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Excellent website
December 18, 2018

Excellent website

Date of experience: December 18, 2018
Veronica W.
1 review
0 helpful votes
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Who doesn't LOVE the Tack Room?
December 18, 2018

Who doesn't LOVE the Tack Room?
Amazing as always.
Great customer service!

Date of experience: December 18, 2018
Lori H.
1 review
0 helpful votes
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Really had a hard time finding the gloves i ordered
December 15, 2018

Really had a hard time finding the gloves i ordered

Date of experience: December 15, 2018
Jacqueline P.
1 review
0 helpful votes
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Shipped quickly as I had an active sole bruise
December 15, 2018

Shipped quickly as I had an active sole bruise.

Date of experience: December 14, 2018
Suzanne M.
1 review
0 helpful votes
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Good
December 14, 2018

Good

Date of experience: December 14, 2018
Kim D.
1 review
0 helpful votes
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The website appeared slow although it could have been my computer

Date of experience: December 14, 2018
Dwight H.
1 review
0 helpful votes
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Always good
December 14, 2018

Always good

Date of experience: December 14, 2018
Marcella M.
1 review
0 helpful votes
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Easy order process
December 14, 2018

Easy order process. Will order again!

Date of experience: December 14, 2018
Sharon G.
1 review
0 helpful votes
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Had to call the store for help
December 13, 2018

Had to call the store for help. The Girl was very nice and helpful

Date of experience: December 13, 2018