Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of The Tack Room

The Tack Room

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate The Tack Room?
grey stargrey stargrey stargrey stargrey star

The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

We monitor reviews for authenticity

susan I.
4 reviews
0 helpful votes
Follow susan I.
Unfollow susan I.
Share Review
Report Review

Quick shipping
January 20, 2019

Quick shipping

Date of experience: January 19, 2019
Jacqueline B.
1 review
0 helpful votes
Follow Jacqueline B.
Unfollow Jacqueline B.
Share Review
Report Review

Awesome
January 17, 2019

Awesome

Date of experience: January 17, 2019
Ashley D.
1 review
0 helpful votes
Follow Ashley D.
Unfollow Ashley D.
Share Review
Report Review

Shopping made easy
January 17, 2019

Shopping made easy

Date of experience: January 17, 2019
Karen W.
1 review
0 helpful votes
Follow Karen W.
Unfollow Karen W.
Share Review
Report Review

Although the product isn't going to work for my situation. Dealing with the Tack Room was just fine overall.

Date of experience: January 13, 2019
Janice S.
13 reviews
0 helpful votes
Follow Janice S.
Unfollow Janice S.
Share Review
Report Review

Great prices, quick shipping
January 12, 2019

Great prices, quick shipping

Date of experience: January 12, 2019
Steven K.
2 reviews
0 helpful votes
Follow Steven K.
Unfollow Steven K.
Share Review
Report Review

Have bought before
January 12, 2019

Have bought before.

Date of experience: January 12, 2019
Kristianne B.
1 review
0 helpful votes
Follow Kristianne B.
Unfollow Kristianne B.
Share Review
Report Review

Item received very quickly!
January 10, 2019

Item received very quickly! Great price! Thanks.

Date of experience: January 10, 2019
Joy P.
2 reviews
0 helpful votes
Follow Joy P.
Unfollow Joy P.
Share Review
Report Review

Didn't have order ready, had to wait, just about 15 min or so

Date of experience: January 10, 2019
Cindy O.
1 review
0 helpful votes
Follow Cindy O.
Unfollow Cindy O.
Share Review
Report Review

Easy to navigate site
January 9, 2019

Easy to navigate site

Date of experience: January 9, 2019
Susan K.
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

Website was a bit cumbersome to view on phone but ordering was easy and delivery was fast

Date of experience: January 9, 2019
Karen J.
12 reviews
0 helpful votes
Follow Karen J.
Unfollow Karen J.
Share Review
Report Review

Found what I was looking for
January 9, 2019

Found what I was looking for

Date of experience: January 9, 2019
Stacey R.
1 review
0 helpful votes
Follow Stacey R.
Unfollow Stacey R.
Share Review
Report Review

First ordered over the phone with The TackRoom and she was so friendly, I will continue to order from them

Date of experience: January 8, 2019
Jeannie B.
1 review
0 helpful votes
Follow Jeannie B.
Unfollow Jeannie B.
Share Review
Report Review

Great price
January 7, 2019

Great price

Date of experience: January 7, 2019
Kathy H.
2 reviews
0 helpful votes
Follow Kathy H.
Unfollow Kathy H.
Share Review
Report Review

Great service and great product
January 7, 2019

Great service and great product

Date of experience: January 6, 2019
Kevin B.
13 reviews
0 helpful votes
Follow Kevin B.
Unfollow Kevin B.
Share Review
Report Review

Great customer service fast shipment
January 4, 2019

Great customer service fast shipment

Date of experience: January 4, 2019
Ramona A.
1 review
0 helpful votes
Follow Ramona A.
Unfollow Ramona A.
Share Review
Report Review

Site was easily accessible and convenient to use
January 1, 2019

Site was easily accessible and convenient to use

Date of experience: January 1, 2019
Tracy J.
7 reviews
0 helpful votes
Follow Tracy J.
Unfollow Tracy J.
Share Review
Report Review

I received a thoughtful phone call letting me know that the package wouldn't arrive by Christmas.

Date of experience: December 31, 2018
Elizabeth G.
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

She was very nice
December 31, 2018

She was very nice.

Date of experience: December 31, 2018
Melissa Y.
18 reviews
0 helpful votes
Follow Melissa Y.
Unfollow Melissa Y.
Share Review
Report Review

Good shopping experience
December 30, 2018

Good shopping experience.

Date of experience: December 30, 2018
Marykathryn V.
1 review
0 helpful votes
Follow Marykathryn V.
Unfollow Marykathryn V.
Share Review
Report Review

Thanks for the quick service on a discontinued Barbour hood. Glad you had one in stock!

Date of experience: December 26, 2018