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The Tack Room

4.9

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

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Willow C.
1 review
0 helpful votes
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The ariat dog blanket is a perfect fit
January 12, 2020

The ariat dog blanket is a perfect fit. The quality is the same as any ariat jacket you would by for yourself. It add just the right amount of warm on a windy day and keeps your dog relatively clean if he decided to roll around. If they had other colors I'd by them all.

Date of experience: January 12, 2020
Donna W.
1 review
0 helpful votes
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Fast service and excellent prices!
January 11, 2020

Fast service and excellent prices!

Date of experience: January 11, 2020
Jodi L.
1 review
0 helpful votes
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Easy online experience
January 8, 2020

Easy online experience

Date of experience: January 8, 2020
Adam Z.
18 reviews
0 helpful votes
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Website struggled to process checkout
January 7, 2020

Website struggled to process checkout. Had to return 24 hours later to attempt purchase again. Worked out in the end but created delay.

Date of experience: January 6, 2020
L A.
1 review
0 helpful votes
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Nice website, very easy to complete transaction
January 6, 2020

Nice website, very easy to complete transaction. If item arrives quickly with no issues would absolutely shop here again and recommend to others

Date of experience: January 5, 2020
Peter B.
1 review
0 helpful votes
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Had to call customer service to clarify process
January 6, 2020

Had to call customer service to clarify process

Date of experience: January 5, 2020
McAllister B.
1 review
0 helpful votes
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Great experience so far
January 5, 2020

Great experience so far

Date of experience: January 5, 2020
Donna I.
1 review
0 helpful votes
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Always love the Tack Room!
January 5, 2020

Always love the Tack Room!

Date of experience: January 4, 2020
Paula M.
1 review
0 helpful votes
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Easy to place order
January 4, 2020

Easy to place order

Date of experience: January 4, 2020
chloe c.
1 review
0 helpful votes
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Arrived quicker than i thought
December 30, 2019

Arrived quicker than i thought

Date of experience: December 30, 2019
Tracy K.
4 reviews
0 helpful votes
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Easy ordering and the item arrived before Christmas which was a bonus!

Date of experience: December 30, 2019
laynee e.
1 review
0 helpful votes
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Tack room was very professional and went out of there way to help get my order to me just in time for the holidays! Thank u!

Date of experience: December 29, 2019
Caroline P.
4 reviews
0 helpful votes
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The website is easy to use
December 29, 2019

The website is easy to use

Date of experience: December 28, 2019
Leigh B.
1 review
0 helpful votes
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Everything was shipped in a timely fashion
December 29, 2019

Everything was shipped in a timely fashion. Quality was very good as expected however, they shipped a long sleeved shirt instead of the short sleeved one that was ordered.

Date of experience: December 28, 2019
Susan H.
1 review
0 helpful votes
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Delivery was super fast at this busy time
December 28, 2019

Delivery was super fast at this busy time. The shipping amount was corrected automatically, as it was a gift card and not a package. Only thing I might change would be for the higher service charge not to ring up in the first place

Date of experience: December 28, 2019
Frances G.
1 review
0 helpful votes
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Very great service, they called me to check on my order because I had 2 different hats in 2 sizes. Excellent

Date of experience: December 27, 2019
Kelly F.
1 review
0 helpful votes
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Always Fabulous
December 27, 2019

Always Fabulous

Date of experience: December 27, 2019
TERI L.
1 review
0 helpful votes
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Great store & People
December 27, 2019

Great store & People

Date of experience: December 26, 2019
Julie W.
3 reviews
0 helpful votes
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Was really easy to place my order and the site worked well

Date of experience: December 26, 2019
Amanda T.
1 review
0 helpful votes
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Love shopping online with the tack room-good buys and fast shipping

Date of experience: December 26, 2019