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The Tack Room

4.9

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The Tack Room Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the quick shipping and reliability of their orders. Positive sentiments highlight the ease of online shopping and the overall satisfaction with product quality. However, some customers express concerns regarding the rising prices of certain items, which may deter new purchases without discounts. Despite occasional issues with product availability, the company's proactive approach to customer support, including rapid resolutions for urgent requests, fosters loyalty and encourages repeat business. Overall, the feedback reflects a commitment to customer satisfaction and high service standards.

This summary is generated by AI, based on text from customer reviews

service
1
value
1
shipping
1
quality
1

Instant Feedback

999 reviews

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Tracy B.
1 review
0 helpful votes
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No issues, very slick
January 27, 2020

No issues, very slick. Thanks!

Date of experience: January 27, 2020
Diane M.
20 reviews
0 helpful votes
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Easy online order and quick response and delivery
January 27, 2020

Easy online order and quick response and delivery. The quality of the girth was good.

Date of experience: January 27, 2020
Wade M.
1 review
0 helpful votes
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Fast, hassle free online order
January 27, 2020

Fast, hassle free online order

Date of experience: January 27, 2020
Will T.
8 reviews
0 helpful votes
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Great store
January 26, 2020

Great store

Date of experience: January 26, 2020
Susan M.
1 review
0 helpful votes
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The saddle was advertised as a 17.5
January 26, 2020

The saddle was advertised as a 17.5. However the fact that the saddle is a Wide Width was not in the description as advertised. I am returning it, but I do find it unfair that I have to pay for the cost of shipping it back since the description of the size was inaccurate.

Date of experience: January 26, 2020
BETH M.
1 review
0 helpful votes
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No problems
January 26, 2020

No problems.

Date of experience: January 25, 2020
Caroline K.
1 review
0 helpful votes
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So glad they had my size
January 24, 2020

So glad they had my size. Great sale price too!

Date of experience: January 24, 2020
Aspen A.
1 review
0 helpful votes
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Fast service
January 24, 2020

Fast service

Date of experience: January 24, 2020
Aleksandra G.
1 review
0 helpful votes
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Nicely packaged, prompt with shipping, reasonably priced, and the exact item I ordered.

Date of experience: January 24, 2020
pauline a.
1 review
0 helpful votes
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Good quality
January 23, 2020

Good quality

Date of experience: January 23, 2020
K L.
1 review
0 helpful votes
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Seemed like a return to great on-line shopping experiences of the past... shipment arrived in 2 days! And it was exactly what I ordered! Woo-Hoo! Lately, orders from most vendors (including Amazon Prime) take so long to arrive, I forgot I placed the order!

Date of experience: January 21, 2020
Rebecca G.
1 review
0 helpful votes
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Easy fast service
January 20, 2020

Easy fast service

Date of experience: January 20, 2020
Chuck S.
1 review
0 helpful votes
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First time i have found this item since the last one was eaten.

Date of experience: January 19, 2020
Cherish C.
1 review
0 helpful votes
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My experience was wonderful
January 18, 2020

My experience was wonderful.

Date of experience: January 17, 2020
Jimmi W.
1 review
0 helpful votes
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Easy transaction, nice discount, everyone like to save $$

Date of experience: January 16, 2020
Whitney M.
2 reviews
0 helpful votes
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Fast shipping and great service!
January 16, 2020

Fast shipping and great service!

Date of experience: January 15, 2020
Charla L.
1 review
0 helpful votes
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Always a nice experience
January 15, 2020

Always a nice experience

Date of experience: January 15, 2020
NBPTLH V.
1 review
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The process was efficient
January 15, 2020

The process was efficient.

Date of experience: January 15, 2020
Anna R.
22 reviews
0 helpful votes
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Great price, easy to order
January 14, 2020

Great price, easy to order

Date of experience: January 14, 2020
Will J.
1 review
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Fast and easy to place an order
January 13, 2020

Fast and easy to place an order. Thanks!

Date of experience: January 13, 2020