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Swap.com Reviews Summary
Swap.com has a rating of 3 stars from 1,190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention great prices, free shipping and name brand. Swap.com ranks 1st among Swap sites.
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I have bought and sold items and i have also returned, all has gone very well. I recommend this site to everyone. Great prices!
This website is awesome! I'm so glad I found it. Easy to use and fast shipping.
I recently found swap.com by searching for a Ninja Turtle hat for my grandson. I bought an awesome one on this site as well as a couple other Turtle things- it was awesome!
Especially great for children clothes. Nice amount of clothes, nice quality, nice price, nice shipping. We will most certainly continue to shop@ swap.com!
Swap is my new favorite place to shop! Lauren has to be the best customer service manager ever! This is the only place that I will buy my clothes from now on. Thank you ever so much Lauren and Swap.com!
I was very happy with the products that i got. The prices were fair, and the shipping was reasonable and quick.
So I see there a lot of negative reviews, so I just want to weigh in with my honest review of the services I received. I only made a purchase so far, but items were in fantastic shape and the price was amazing. I got 3 little people sets and a costume for my toddler for 30 dollars. Will certainly use site again...
I was happy with this company when I was buying from them. Really happy. They even refunded an item that didn't fit.
Then I sent them a box of my stuff to sell. Really nice stuff. Cost $8.90 to ship but i should make enough to cover that and make a little profit. (I thought)
First tip off that something was wrong is that they rejected an item I was almost positive had no stains but they said it did. But I figured maybe they saw something I didn't. Then I was notified I sold my first item. I was so happy. So it sold for $4 and I got $1.50. I was ok with that as they did all the work putting it on. Then I also sold 2 other items. Yay! Ok now wait for the pay of $6. Well I get a notice I was going to be paid... I thought. I click the link and it says, I earned $6 but fees taken out $6! What? So I made squat on that so far? And my other items will probably end up the same way. So I deleted my other items and had them send them back to me. (Had to pay $5 shipping.)
So I paid $14 in shipping (all together) for them to sell my stuff and they made a profit! I lost money! SCAM! And so much for buying. I'm not buying from them either. It doesn't go to the people who sent the clothes!
I would not recommend this company to anyone. Horrible customer service. Charges for everything. Back log is forever long. Will never buy anything from there again nor will I ever send in more items.
Ordered a Mickey Mouse wrap blanket for my 12 year old daughter for Christmas and she loved it! I already told my family and friends about this site
Great items! Very fast shipping and wonderful customer service!
I have found this site to be very trustworthy with it's descriptions of items for sale. The variety is very good and I can usually find just what I am looking for, with other things closely related. The prices are so reasonable that many of my friends are using Swap.com also. I am quite pleased with my experiences with this site and would recommend it to others who seek a safe environment to buy and sell.
Everything I have ordered has arrived promptly, always as described. I really enjoy shopping swap.com!
I purchased a dress for a party and was amazed at how fast it arrived. It still had tags on it! Fits great. Will definitely be back!
Swap.com is a wonderful way to purchase baby and children's clothing on a budget. I just recently got a $69 dress from Nordstrom for $12 and it was new with tags. No that is the way to shop!
This site has EVERYTHING! I've told everyone about this site! And the prices are great also! I will definitely be shopping here again!
I'm a new shopper at Swap and was surprised how quickly shipment arrived and how each item was wrapped and tagged just like a department store. I am planning to create an account for selling my gently used items.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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