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Swap.com has a rating of 3 stars from 1,190 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention great prices, free shipping and name brand. Swap.com ranks 1st among Swap sites.
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I am in love! My 5 year old has decided that only really long skirts will do. This is not the direction manufacturers are going right now, so it has been a real challenge to find any.
I checked out Swap.com, hoping to be able to guess the length of the skirts based on the photos. I COULD! All of the skirts and dresses I found and received met the length test! (yes, they all drag on the floor while she walks, so it's a real winner!) I couldn't even get my seamstress mom to make them this long. She has standards.
So thank you, Swap.com! I now have a daughter who will get dressed in the morning without crying that none of her skirts are long enough!
I am even tempted to try to find some clothes for my toddler and myself!
Wow! swap.com is saving me a lot of money on clothes for me and my kids...
I am addicted to Swap.Com. Seriously. I buy all of my daughter's shoes from their site. ALL OF THEM. They have all come to me in great condition for 3/4 the price I would pay in stores. I also buy a lot of my daughter's books from Swap. Again, they come to me in great condition for a FRACTION of the cost. I wish I could keep this site all to myself, but then I would have no super awesome things to buy! Seriously, go check it out!
Cute clothes, great prices, wonderful customer service. I can't say enough good things about them.
My experience with SWAP.com so far is very impressive. I used to take my clothing to Goodwill or have yard sales to get rid of unwanted items or items I no longer wanted to wear. After not being able to deduct from my taxes as the laws changed, I was searching other alternatives. After clicking on an advertisement for this site, I found several items for a decent price so I ordered. I got free shipping on my first order and was very pleased with the items. I investigated the site more and found that I could send in my own items to sell. I have yet to post my items for sale as I was informed they were backlogged, but will update this review after I sell some items. The customer service has been excellent in letting me return anything I don't like and they have been very prompt in replying. Will continue to shop here as I have been extremely satisfied with their services!
Update: 4/09/2016
I am updating on my selling items on this site as my items were listed after sending them in. It took about 2 months to get them listed after they received them. The process of pricing them was fairly easy and the photos came out looking very good. As far as making any money, this did not happen. I sent in approx 50 pieces of clothing and out of that they listed 17 of them. Some of the clothing they said was not presentable due to pet hair. I do not have pets so I don't know how that could be possible. The others they said had stains which I looked at each item before packing it and some items had not ever been worn and they did not list them so I don't know if they sell them to other merchants or get some kind of a lesser kickback, although they did offer to send them back to me if I would pay the shipping. I was changing my wardrobe so decided to let them keep them to dispose of. Now I wish I had donated everything to Goodwill to get a tax receipt because this year I can probably itemize my deductions and I had several dollars worth of clothing. I probably won't ever send in anymore items just because I don't understand how they pick and choose but as far as buying something I will continue because I don't have any issues with what I have purchased. I priced my items cheap to move them fast in order to not pay for storage or charges and everything I sold went for inbound shipping so I made nothing!
I first purchased a few items for my 5 year old daughter with Swap.com, and I was completely impressed with the wonderful quality and great condition the items were when they arrived. My daughter loved them, and thought they were actual all NEW items, because they looked new, not used. Then I shipped them ALL of my maternity clothes to sell on Swap.com. That was so EASY and hassle free! I have pretty much sold all of my maternity clothes. A few weeks later, I placed a second order for my daughter (mostly skorts) to wear this coming spring and summer. She was absolutely thrilled when she opened the box. If it wasn't January and 30 degrees outside, she would've had them on! Swap.com has saved me hundreds of dollars, and has paid me money for maternity clothes that would just be sitting in my attic. I love SWAP.COM!
I think that the website is appropriately I feel that the prices are excellent or have had second thoughts about I have been very excited about everything that I have received and very very happy and content with the merchandise
I was surprised at how fast my order was delivered. The items I received were exactly what I wanted. I will be shopping here again. Thank You!
The two blouses I ordered were perfect. Super experience with swap.com
So far I've had a 99% positive experience with Swap.com. Great prices for excellent clothing, and I love that I can trade Pokemon cards for my grandson for an outfit somebody wants from me! My only negative experience was having clothes that were new with tags rejected. In some instances I did see something I hadn't seen before (they mark them with a sticky dot), but a couple of other items I never knew why they were rejected. So I sent them back again with my next box of clothing and this time they were accepted. Hmmmm, that was a little strange. But considering how many clothes they deal with each day, I'm surprised more mistakes don't happen. I've only had one wrong item sent to me in over a year of doing business with them, and they immediately refunded me $5 for the item I didn't receive, and let me keep the other one. The clothing comes wrapped nicely in plastic bags, so it has a "real" shopping feel to the experience, and the shipping is always very fast. I have many good things to say about Swap.com, and highly recommend it to anyone.
I gave them a five star rating. I thoroughly enjoyed my shopping experience.
Swap.com has become my go-to for great finds. I have ordered clothes and shoes for my kids as well as myself and I am never disappointed. Great prices and great quality!
I have ordered boys clothes about 7 times from Swap.com over the past year and been very, very happy with the quality of the clothes and the quick shipping. One return was handled very quickly. The website is easy to navigate with filters to find exactly what I want. I can receive notifications when something I am looking for becomes available. I'm thrilled to have found this site.
I absolutely LOVE Swap.com my first experience was a couple of weeks ago. I have ordered three times already. It's had being on a fixed income with growing children. But Swap.com has saved the day!
I love this web site. It is a great way for a grandmother of 13 to get clothes.
The first time I sent a box, they reje ted the enitre bix without even opening it, I had lost a baby in my thurd trimester and literally sent in a box of brand new clothes with the tags which they rejected 79% of... this time I sent my sons clothes fresh and checked from the laundry matt. They kept a pair of my jeans and two pairs if shoes and rejected 99% of.it after waiting for 3 MONTHS... see. When they reject stuff. U either donate it to their store or have to pay to get it back so. Either way they. Profit... its a scam horrible company lazy people and they are out to actually make money off ur kids clothes... I had s BRAND NEW easter tux he wore once REJECTED lol after being dry cleaned god knows where it sat for months and months
Great time looking and have told lots of people about it.
I found this site while bedridden. It replaced my beloved trips to consignment shops which I so badly missed. As a mom of 8 my family relies on my ability to find great deals and swap.com has made that possible. Highly recommend!
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at [email protected] yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at [email protected]. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
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