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Swagbucks

3.2

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Swagbucks Reviews Summary

Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.

This summary is generated by AI, based on text from customer reviews

service
355
value
354
shipping
233
returns
189
quality
320
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New Jersey
1 review
17 helpful votes
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Justme
September 6, 2016

I recently joined Swagbucks, yes it does pay, you do receive gift cards, however you will also receive lots, and lots of calls from Fake IRS, satellite sales, ect. They sell your contact information. Beware...

Date of experience: September 5, 2016
Kansas
2 reviews
13 helpful votes
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Be Aware
August 31, 2016

It's getting harder and harder to earn, or to get a decent reply or any help from their HQ or support team. Try if you have the time, but be prepared to not get paid for some of your work, and don't let your balance get too high before cashing out. I have the feeling that this place is going to close up shop some day soon, and anyone with a balance of $ owed will be left hanging in the wind.

Date of experience: August 31, 2016
Mississippi
21 reviews
130 helpful votes
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Not worth Your Time
August 24, 2016

The offers barely give you any points. I joined through a Listia credit offer and you have to get 500 SB by the end of a month or so... basically impossible if you have a life. I don't recommend this place at all. They also want you to watch double digits of videos for barely any SB and don't even get me started on the surveys.

Date of experience: August 24, 2016
Washington
2 reviews
32 helpful votes
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I have been locked out of my account and cannot get a response from a human being. I have OVER 19,500 points in my account as well as several gift cards that I just submitted that need to be redeemed. This is completely dishonest of the company, especially since I have been a loyal participant for over a year and have logged more than 30,000 points thus far. I am sorry that I recommended this site to others. I agree, something should be done.

Date of experience: August 20, 2016
Canada
1 review
12 helpful votes
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Garbage site
August 13, 2016

Wanted to try to get the $3 in Amazon. Took 8 days, about 8h per day to 'cheat' the system and got myself deactivated. Cheating I was making about 2 cents worth of points per hour. You will make less if you try to earn points legitimately. Don't waste your time.

Date of experience: August 12, 2016
Washington
1 review
6 helpful votes
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I've made about $45 so far. It is a time suck, the website often doesn't credit me for things that I do or surveys that go on forever and then boot me stating that I don't fit the criteria. If you're going to try and do a bunch of surveys make sure to make note of survey numbers and take screen shots if they boot you. You can appeal to Swagbucks and you may or may not get credit. If you have time to waste, its not a terrible way to make money.

Date of experience: August 11, 2016
Michigan
2 reviews
24 helpful votes
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Thought this is great, I buy a lot online and can earn cash back right? Only when they feel like giving you credit! I was buying small items here and there on Lowes and once or twice spent 200.00. That was one site I could shop and get credit for all my purchases. Then a couple of days after my last purchase I bought a 2500. 00 lawnmower. I checked and triple checked to make sure Swagbucks was on, etc. Of course all of sudden my purchase becomes a ghost and doesn't show. That was a 50.00 gift card right there for one purchase they refuse to give me. I complained several times and got nothing, I jumped through all their hoops and took screenshots and pics of receipts and nothing. They finally just quit responding to my questions of what is going on? Ebay spent thousands since joining Swagbucks and been given credit for one 6.00 purchase and one 28.00 dollar purchase, that's it! I've won well over a hundred auctions and let them know I wasn't being credited and nothing. QVC and other sites I buy from is like a lottery, never know if your going to get credit or not. Surveys are a complete waste of time, they kick you off with one or two questions left and lose the 100 points promised. I understand here and there a glitch might occur but it's a sham for sure when major purchases are made and all of a sudden you don't get credit, even with the proof they ask of you. MY ADVICE IS DON'T BOTHER...

Date of experience: August 5, 2016
Massachusetts
1 review
22 helpful votes
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Complete SCAM!
July 29, 2016

I've never been awarded ANY of my swag bucks after completing offers through they're website! I even put in tickets with the help center providing "receipts" for the transactions and they still wouldn't acknowledge them and award my points! Just deleted this useless app and I would give them a negative -10 star rating if I could!

Date of experience: July 29, 2016
District of Columbia
6 reviews
2 helpful votes
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Amazing
July 24, 2016

Its really cool way for business, one for all, all for one.

Date of experience: July 23, 2016
Pakistan
2 reviews
2 helpful votes
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Hi i thoroughly read out i am impressed by your Shipping. I just want some Knowledge about Customers Mind because i want to start My Business as Customer Loyalty Program. Actually i want to start a Business in Pakistan about Burger Shop and also Shipping Facility. But i am scared little bit as i read a Floop of business in Mutton Burger as i read it from http://4jags.com/customer-loyalty-programs-best-loyalty-program-ideas-and-statistics/. Can you suggest me what should i do? Your Service is very good and kindly can you guide me little more about it?

Date of experience: July 23, 2016
Maryland
1 review
8 helpful votes
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Scam
July 20, 2016

Swag bucks sucks. I earn so many and when im done i log out. When i log bk in. It took mostly all my swag bucks like i never earn it. Im so pissed now

Date of experience: July 20, 2016
Tennessee
1 review
13 helpful votes
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I spent over $1k on purchases from Amazon, eBay, and AliExpress, only to see it did not credit after 6 months. Had to spend so much time just to give detail, submit screenshots, and explain myself because I was not credited correctly. Too time consuming and should have found a different website to get cash back for online shopping. Frustrated that one of my purchase over $60 is not eligible just because i used a $10 coupon on Amazon! Furthermore, courtesy SB points doesn't even cover the time and frustration spent on this! I deserve those SB points because I used SB to shop! I should have known otherwise to use something else. So beware if you use this, and keep eye on it if you made purchase and have not receive SB points.

Date of experience: July 15, 2016
New Jersey
1 review
10 helpful votes
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Ive been a swagbucks member almost 6 yrs and have made over $7,000. I dont do it for a living. I do it for extra money. There are days a spent a lot of time and days I spent a little time. You get out of it what you put into it!

Date of experience: July 11, 2016
Maryland
1 review
17 helpful votes
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Okay, but shady.
June 29, 2016

I've made over $100, BUT it is VERY time consuming. It's very common to be "disqualified" from a survey at the very end. I do not blame swagbucks, but the survey itself. They will take 25 minutes of your time, let you finish, then disqualify you. Luckily, I screenshot EVERY survey to prove it, and swagbucks has credited me every time.

It is unfair though, seeing how much they profit off of our work.

Inboxdollars is horrifying. Swagbucks is the only one I've ever found to at least be decent.

Date of experience: June 28, 2016
Australia
1 review
27 helpful votes
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Swagbucks is complete rubbish... I joined this page to earn some extra money but it is a complete time waster... I have spent about an hour trying to complete surveys for EVERY SINGLE ONE to tell me that I don't qualify... which WOULD be fine if told me that from the very beginning. One survey alone I spent about 15 minutes doing, it said I qualified... I put in my time to answer dozens of questions... and only THEN did it say that I no longer qualified? I basically just did the whole friken survey and yet I don't qualify? This is actually ridiculous I feel like I have wasted my whole night to get a few SB... This site has some serious potential if it can only get its $#*! together and prevent these kinds of things from consistently happening. Seriously do not even bother.

Date of experience: June 23, 2016
GB
1 review
29 helpful votes
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If ever there was a website that earned money at the expense of its membership it's this one. It is the worst survey website available. They give you access to surveys (some of them requiring professional input) which very often screen you out right at the end of the survey for no reward. Your risk and no loss to them. It's like throwing mud at a wall in the hope that some will stick. In this case you are the mud. If enough people waste their time trying surveys a few will succeed and swagbucks will earn some cash. AVOID. There are plenty of other much more intelligently run survey websites.

Date of experience: June 16, 2016
Maryland
1 review
5 helpful votes
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I've been a Swagbucks member for over 5 years. I make around $30 per month. It does take time every day, so if you only have an hour or so per day, it will take much more time to make money on it. Most veterans know that not all special offers pay, so you need to take screenshots of your completion or thank you pages and submit them to support for payout. Most surveys do pay, but sometimes you'll get timed out because they can reach max response at any time during the survey. To sum it up, no, it is not a scam, it just takes dedication.

Date of experience: June 15, 2016
New Jersey
10 reviews
0 helpful votes
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Awful
June 13, 2016

You do so much work & aren't rewarded at all. It's a big waste of time and money! Funny, my laptop got a virus after visiting the site too.
I don't recommend this site to anyone! Especially since you have to put in all your information most of the time & get nothing in return. It's all a big scam!

Date of experience: June 13, 2016
California
1 review
3 helpful votes
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Swagbucks is amazing! I started using them a little over a week and a half ago and I'm almost up to 5,000 points! I've had a lot of fun with the surveys and even learned new things that I didn't know before!

Date of experience: June 9, 2016
Canada
1 review
16 helpful votes
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I started spending way to much time on this stupid site. You can collect pop cans for a hour a day and make more money.
Not to mention half the $#*! doesnt even pay or you have to put in $#*! loads of info to be rejected and get $#*! all or 1sb.
Most of the $#*! doesnt even pay you and you have to email staff and waste even more time.

Date of experience: June 5, 2016

From the business

Earn Free Gift cards when you Shop online, Watch Videos, Take Surveys, and Discover deals and promo codes. Over $150 Million paid to members. Join Today!


swagbucks.com
Founded in 2008
Manhattan Beach, CA, United States
+324
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