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Swagbucks Reviews Summary
Swagbucks presents a mixed reputation among its users, with some customers appreciating the variety of ways to earn rewards, such as surveys and games. However, significant concerns dominate the feedback, particularly regarding account deactivations, unresponsive customer service, and delayed payouts. Many users report frustration over not receiving compensation for completed surveys and feeling misled about earning potential. The overall sentiment leans towards dissatisfaction, with a notable number of users warning others against investing time in the platform due to perceived scams and inadequate support. This suggests a pressing need for the company to enhance its customer service and reliability.
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Why do I have to prove I completed an offer all the time? Why do you not have the information yourself? You ask us to go to the '3rd party website' & ask their customer service to send proof that you completed an offer through your website. Then send you a screenshot of the proof that you indeed completed the offer! This is crazy! It's such a hassle!
Earned over 50 dollars and then account was deactivated when I tried to cash in. Conveniently customer service would not respond to emails. Hard enough to earn the money as it is. Even worse is that when you earn the money and try to cash out they deactivate your account
I used to be able to finish surveys and get paid for them, now i finish them and get told they have been filled! What is going on with swagbucks? They have become so dishonest in the last couple months i'm done with them now.
I legitimately signed up for subscription through their site. They deactivated my account the next day when I was trying to check my status after they took all my information. I feel like they are scamming people for their personal information! I feel so unsafe now because I have my home address to them!
The positive reviews are clearly company plants. Like many others have said, as soon as I redeemed my points, they deactivated my account for "noncompliance" with no explanation or specific reason while keeping all points I earned. Clearly an unethical scam.
Swagbucks wiped out all my earned SB today without any reason! Don't waste your time make money for them not for yourself!
I effected 2 (just two!) purchases at Swagbucks, then my account was deactivated (of course with all my money there) - as they said, "for noncompliance with our Terms of Service", and they refused to explain what exactly was wrong. Clearly, stay away.
Very helpfully website for new users, very good and easy to understand for young people as older ones.
Have earned $25 a month every month this year. So easy. Their Customer Service dept is super responsive and everything about earning points is made fun. Great use of me down time!
I just completed a survey about 2016 election, then some internet device security questions, impressions of 50+ companies, it took over 30 minutes. At the end it told me I am not qualified for the survey. I want my time back.
I had good luck with Swagbucks for a very long time but it seems their ploy is to set you up and get your confidence and then rip you off. On October 7 I verified a $25 Paypal payment which they claimed was sent to me October 10. But I never received it and my customer service inquiries were ignored. I have another $25 coming that I'm guessing they will scam me out of as well and have stopped using the site.
Worse-than-usual scam-site because you can't tell right away... it's a scam site...
Just avoid ANY of these types of sites. 0% customer support.
Hit and miss, very poor quality control of surveys, half the time you get surveys claiming to be 20 minutes and turnout to be an hour or more repeating the same set of questions over and over again, it ends up a hundred or more pages... and suddenly, after that hour of repeat questioning the survey ends with a message stating "the Survey is full" of some generic thing and you get no earnings at all.
It seems Swagbucks have started on the path of filling requests with time wasters
When you do get some earnings it seems low for the amount of time, like 1 or 3 SB (1 pennies worth) for watching 6+ minutes worth of videos.
Occasionally you get one or two that last the said time and you get 30 to 70 SB.
Overall, very much in decline i think..
This site is nothing more than a rip-off. They will "gift" you 1 SB for each survey you do not qualify for. Problem is, I've been told that I qualify for six surveys. I've been redirected and given the chance to complete each survey. Then, I redirected back to the homepage and told I didn't meet the qualifications. That's BS because I have screenshots proving that I took the entire survey. This company is a waste of time and I will never recommend them to anyone. I should have well over 800 SB points from the surveys I qualified for and completed but this dumb*** keeps "gifting" me one credit instead of the credits I've earned.
I have been a member of Swagbucks for 2 years now and have earned mostly cash (thru PayPal) and a few giftcards. I've had little trouble with them except they have been making it a bit more difficult to earn in a timely manner. However, still getting regular payouts. Swag is NOT a scam and I can attest to that!
$100 PayPal gift card pending, thousands of Swag bucks and thousands of Swagbucks in current sweepstakes yet to determine the winner and they close my account and gave me no way to contact them. I use my nephew's account to get in contact with them and complained and they close that account down to which was active with a lot of points and current sweepstakes yet to be drawn. They are SCAM bucks. They will make you work for them five six months and you won't see one red penny. They won't have the courtesy to give you what they owe you or what you had in quite some point they will close your account completely ignore you scam bucks
Customer service only ever returns automated messages; they do not pay out on the offers they claim to, it's been weeks and weeks of having this useless adware on my browser to get nothing from it. Stay away from these guys.
Deactivated my account for no reason when I had five gift cards that they wouldnt email me the codes! WASTE OF TIME! Dont trust them! This is a scam site for you to fill out forms with the promise of paying you for your time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members