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branded surveys has a rating of 2.5 stars from 1,030 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with branded surveys most frequently mention customer service, gift card and phone number. branded surveys ranks 4th among Survey sites.
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Very good job! It's kind of pleasure to take surveys on this site!
Very good customer service if you need their help!
I have never had a problem with this company. You just have to be patient, won't get rich, but you can get an extra $10 fairly quick. Just be patient, answer questions honestly. You will be prompted when a survey is available in.
Just thought I would add, (after reading some negative comments) I have always had a quick and very helpful response to all and any of my questions, always a personal response and email quickly following on from the initial auto response.
Great service thank you
Great surveys, good points system, and quick redeeming of points and payments.
Highly recommended.
Aug 21,2018 - I requested a paypal payout on aug 8. About a week later, it was rejected, but my points were added back into my account. My Redeem Points button disappeared, so now I cannot get paid at all. I have contacted support, but have not heard back from them---nothing. I have been reading many reviews both on- and off-site that say the same thing is happening to many people---NO PAYMENT. This is what I call a SCAM.
Well, like soooo many other members, I now have to add my 2-bits about MV's terrible habit of suddenly rejecting payout requests. After 2 months with them and several payouts, this last payout request was simply rejected without explanation. Have contacted support but not holding out much hope of seeing the $13 I requested.
Quick with rewards and fair in giving of points per. Interesting surveys. Great places to redeem rewards or cash.
My account is still Banned because I'm told I'm using proxies which iv never heard of before. MintVine has all my personal details including my PayPal account and now they won't remove my Ban iv been told there are lawyers in UK who can open a case against MintVine actually I am going to file a claim against this survey panel... any suggestions
I finished 2 long surveys back to back, all the way to the end where they ask for final demographics so I know I finished it completely, yet both times they said I didnt ''qualify' and give me 2 points instead of the 100 and 150 owed. These people will still get paid by the survey creator but they pretend there was an issue as to not pay the survey participants. These people belong in jail for fraud.
I, like many other users, have been blocked from redeeming my points or taking any more surveys. For no reason whatsoever! Ive contacted them several times to ask them to look into the problem, but without success. I have about $25 worth of points, which they appear to have decided that they are going to keep hold of.
I was supposed to get paid on Nov. 29th for my emergency money, but it's been 4 days that I haven't received my payment. I need to know what is going on.
Payments take 3-5 business days to process after they have been requested. If you experience delays please email [email protected] so we can investigate.
They don't pay anymore and they definitely won't respond to e-mails. Their joke of a customer service consists of two guys in India sending out automated responses to every ticket. I have inquired a half a dozen times about why they haven't paid me for my work and have yet to receive an actual human answer and given a date and time when I will get my money. All executives that work for them should be in jail.
We are sorry to hear about your negative experience with Branded Surveys. Thank you for your feedback.
With the constant supply of surveys from MintVine, I have plenty to occupy my spare time. The six £10 payouts that I have so far received, are always very welcome and useful to me, as a pensioner.
I have been doing MintVine surveys for going on three years now and I am quite happy with my experience. I've cashed in 1000 points for $10.00 in PayPal dollars a total of 26 times, so far. I've had a very few instances of minor problems (such as completing a survey, including the follow-up questions to show you're not a robot, and then being told I had failed to qualify, for example). However, a courteous request for resolution of such an issue has always resulted in a similarly courteous response from MintVine and (usually) the awarding of any points in question.
I have not violated TOS. I've read that thing several times now, and I have NOT violated it. However, they don't care. They wait until there are a lot of points in your account, then they remove the payout option. I've been a member for several months and have been paid several times previously, but now the result is the exact same as if they've just closed up shop and refused to pay. Except they're still accepting new members and ripping them off.
We are sorry to hear about your negative experience.
I learned today after receiving an email from one of Mintvine's scam artists associates. That I was correct these 2-5 stars are by those creeps working there just making up fake reviews!
To all of you good people that have been with Mintvine for over a year plus, and your accounts have been block or banned.
Well I am here to inform you, the money they owe you and was rejected adds up to 30-60 dollars it's been be paid but to other members!
Look at it for what it is they can't scam everyone!
This survey company is the only one makes you wait for projects to clear.
RED FLAG there!
All the other companies do not!
The guy that hangs out in the Forum section he is the same person in customer service that will write you back a month later, but it doesn't take him that long in the Forum section!(Please contact customer service to get your matter cleared up)He is the same person that works in customer service!
Mintvine you are a joke you are a scammer! You are full of $#*!!
Ever add up the daily polls at the end of the day?
Then add up the daily payouts every day for six months!
You will the numbers don't add up! There are hundreds that earned nothing no ten dollar gift card or no ten dollar PayPal Payment. $#*!ing scam artists!
Shove your lies your apologies your scams up your big asspipes!
Mintvine you suck you and the people work for you will end up in jail one day or already have been there and will go back!
$#*! you!
Go $#*! yourself!
$#*!ing scam artists!
Ram your 2-5 stars up your asspipes you $#*!ing lairs and cheats!
We are sorry to hear about your negative experience.
This survey site is okay. They are pretty simple when it comes to doing the survey. Mint vine is a little slow compared to other companies with regards to receiving payment. They are an honest company. They do respond back when you email them.
Octavia
Very satisfied with this site. It has the most surveys and pays the best. You can get at least one pay out per month, maybe two. Better than the oth
Mintvine
Hello, You account has been blocked due to the fact that you have violated our terms of service...
11:32 AM (3 minutes ago)
Jane Kostman
How did I violate terms of servie
To Amit
I have been honest in all my surveys
They ripped me off a little over 20 bucks and lied about me violating something. They just suck and I would not waste your time.
I AM IN THE USa AND DON'T HAVE A PROXY SERVER YOU GUYS RIPPED ME OFF I WANT MY MONEY
How do I get my rewards? I've been trying for two weeks and nothing! The first review I gave was for Mint Vine and they were great. Now that Branded Surveys has taken over, I can't get my rewards.
Since october 6 my account is suspended without any reason and am willing To collaborate in any ways. NO RESPOND. I Will continue filling dayly complaints and see what else i can do to get my money back from completed surveys. JPC
I have redeemed $200 in 6 months by completing surveys, Daily Poll and offers. All my withdrawals are paid within the specified time-frame via Paypal.
You just need to be patient with surveys, payouts etc. this is not a get rich quick scheme.
Answer: I've been trying for months to get paid. Good luck to you
Answer: They are vacationing on the money they cheat you out of. Been trying to get paid for months with no luck =( Good luck to you
Answer: Yes, this is a legal legitimate way to earn rewards online. Tax rates only apply if a user makes over $600.00 USD within a year. This will only be linked to your bank account if you choose a payment method that requires it.
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Please ensure these points were not going into your pending points total rather than approved. Branded Surveys does not remove points from an account after they have been removed, so if this issue reoccurs please let us know so we can investigate.