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branded surveys Reviews Summary
branded surveys has a rating of 2.5 stars from 1,030 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with branded surveys most frequently mention customer service, gift card and phone number. branded surveys ranks 4th among Survey sites.
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Last month, I left a negative feedback because of the panel's support response. My problem got finally resolved, therefore, for the sake of fairness, I'm amending my review and giving it a higher rating.
I'm still pretty new but as far as I can tell it makes you choose the payment option but does not say what you can even cash your points out to
Hello Samantha,
In order to cash out, you need to earn a minimum of 1000 points, which is equivalent to $10.00 USD. Should you need any additional information, please reach out to us directly at [email protected]. Thank you!
Be careful before joining this site. After years of collecting points, when I tried to redeem the company refused to pay. I have tried to contact customer service 4-5 times but haven't received a response. I suspect that since I was trying to redeem more than $60 of points that I earned, Branded Survey thinks it's a big amount that they cannot afford to pay. Before spending hours and hours of your precious time answering surveys, be ready that at the end you will not get paid anything. This seems to be the business model of this company.
Hello Oscar,
It looks like there may have been an issue within your account. Please reach out to us directly at [email protected] so that we can communicate what had happened. Thank you.
It always says this is not a survey for you. I think it is pointless for me to keep trying. This makes me real mad and wastes my time
Hi Janine,
Sometimes surveys can fill up rather quickly, and we do apologize for the trouble there - we always encourage our members to input as much information about themselves as possible so that we can match you to more reward earning opportunities!
Branded survey is the best site. I love this site. I was shocked seeing my account with (approve+pending)$81 points because now I can't take any new survey. Please help me to get back my account. My account email: *
*Personal information redacted by admin
Hello,
Please reach out to us directly at [email protected] with any issues you may have! Thank you!
Recently started with Brand Surveys and I am extremely impressed! I typically do not rate survey companies that i joined but this time it was a must! The website is designed exceptionally well and easy to navigate! Already in just a few weeks I have earned 3 Amazon gift codes! Keep up the great work!
Hello Sumer and welcome to Branded Surveys! We're so excited to hear that you've been able to redeem so quickly! Thank you for the kind review!
I juat started thia through mypoints. Btw mypoints is the bomb-! Love it. Just takes several hours to get a gift cars but worth it. Anyway, so far branded has denied 90% of mu attempts and i have wasted prob 4 hrs for about 15 added points. Hope it gets better fast!
Hi Stephen - We appreciate your feedback! I would suggest adding in as much information about yourself in your profile as possible so that we cant match you to more surveys. Thank you!
Branded survey is a very good site to be sincere, but I was surprised seeing my account blocked with $87 approved point and $17 pending, kindly pls admin help me open this account in other to withdrawal my hard earn money. Pls I'm begging u, *******@gmail.com
Hi Ceccy,
I'm glad we were able to resolve the above issue! Thank you for being a member of Branded Surveys!
Very explanatory and informative and exciting about how you are involved instantly in the opinions of each catagories
Thank you for the review Sally! We're so happy to have you as a member of Branded Surveys!
Stay away, as you likely won't get paid for your hard work. My recent earnings withdrawal request was rejected with no explanation, despite having earned the 1000 + points I accumulated beforehand.
Hello Todd,
We'd be happy to look into this for you. Please reach out to us at [email protected]. Thank you!
They let you take plenty of surveys and polls for pay. You will always have plenty of survey opportunities and you can cash out for 10 bucks once you accumulate 1000 points. However, things have dramatically changed for the worst. It used to be that we would usually get five points for each survey we don't qualify for and any brief personal information update form we complete but now I'm usually given just 1 point or two for that.
They did away with the 30-point "You're an ace" bonus we would often get for screening out of surveys but being a good member. It's no longer the case you get 30 points for answering each poll in a series; now it's 5 points for all members. I kissed earning 10 points for taking a poll and 110 points for doing a poll for 10 consecutive days goodbye.
So much for my being a gold member. They have come up with dumb excuses for these new changes, with one of them being that they're trying to get quality survey taking done; what does this have to do with quality survey taking? I'm sticking with them for now but they may lose me if they keep this all up.
When it was the old Mintvine interface, the site was excellent. Now it just sucks. They took away our referal commisions, dropped the payout of the elite polls from 10 points to 5, removed the poll streaks, and Branded Pay takes longer than when I had used PayPal cashouts.
You all keep saying "More exciting changes are coming." What a joke. How is any of the above mentioned an improvement? What exactly are the exciting changes? Seems like pure BS to me. I asked about it and never have received a reply.
Also support has gotten terrible. When you do contact them, it takes 5-10 days for an answer, if they even bother answering at all. This is unacceptable in the business world. 2-3 business days at most is the standard. Seems I only get satisfaction when I start a BBB complaint.
As for reporting issues with a survey, they now suck so bad for that. You report, and they claim there is no record of survey completion 95% of the time. More lies. When they do approve it, you only get 25% of the allotted points. Does that seem fair after completing a survey in full including the final classifciatiion questions? Hell no!
I will be staying clear of this website for the most part. Oh yeah, I've been with MintVine / Branded almost since they started. Way to stick it to the loyal customers who got you where you are today!
Hello Chris,
We're sorry to hear that you've had a bad experience. You're right - we made some changes to payouts for polls, and no longer offer poll streaks.
Users now get a percentage payout based on their involvement with surveys! We also increased our leaderboard frequency payout and the frequency of random prize payout. Both the elite action chart and leaderboard focus on rewarding users who are engaged and involved.
If you would like please contact us at [email protected] and ask for Hanna - so that we can investigate what happened when you reached out to our support team. Thank you!
When I first stated using this site, it was great. Now it is the worst. For the past two and a half weeks the surveys keeps cutting off. I cannot get pass three minutes without being taken right back to the site. Sometimes I spend up to 10 to 15 minutes, before I get redirected back to the site and will not receive no credits. When I complain with links and screen shots I get rejected! I know I am entitled to way more points than I have now!
Hello Helen,
We're very sorry to hear that you haven't had a good experience. I'd be happy to look into any issues you've had, please reach out to us at [email protected] and ask for Hanna. Thank you!
I'm very pleased with Branded
Surveys are clear, organized, interesting and intelligent... prompt payments and awesome polls~
Hi Anne,
Thank you so much for the review and for being a member of Branded Surveys!
I have really enjoyed interacting with this site. The surveys are interesting and the payments are prompt. Definitely one of the better ones out there.
Hi Jim,
Thank you for taking the time to write a review! We're glad you enjoy the surveys!
There are too many surveys errors where the survey has been completed but doesnt redirect back. It happens weekly. Even though you get credit for the survey it doesnt count towards the weekly bonus. Very frustrating. Makes me not want to take surveys because of this. Have reached out to customer service with no reply back numerous times.
Hello Jana,
Customer service has received your message and appreciates your patience while we sort this matter out. Thank you!
Payment withdrow too late.
It need to be more fast. So, i don't recomanded to another
Randed the Way what more can I say. Nice little earners two payouts iin 13 days. 5***** Branded the Way. Beautiful site
Hello David, thank you for your review.
We are sorry you are not having the experience you expected.
Please let us know if you are experiences issues with the surveys at [email protected]
Why branded ont Gove me more survey
They are sent email survey but when I check my account I don't get any survey
Hello Brave, we appreciate your review.
The surveys may only be available for a limited time, and after we fill our quota we cannot accept anymore responses. Our research partners have specific quotas that state how many completed surveys they need. Once we reach that quota, the survey is no longer available. Sometimes this can happen within minutes of the survey becoming available. To take advantage of more ways to earn points while waiting for new surveys check out the offers tab!
Thanks for being a loyal member!
Branded the Way what more can I say. Nice little earners two payouts iin 13 days. 5***** Branded the Way. Beautiful site lovely layout. Great incentives to get you logged on everyday. My number one site by far. Surveys galore and then plenty more. Points if you don't qualify, loads of offers, I've only been spending 20-30 mins a day imagine if I did more there a potential to make major bucks.
We appreciate your review, Mario, and are happy to hear you are enjoying your experience on Branded Surveys. Thank you for being a loyal community member!
It is a great earning site for us.
I like it very much. So I use own. This is one of the better survey sites for getting consisten
We appreciate your review, Christopher!
I highly recommend this site. I have cashed out a few times with no problems. This is one of the better survey sites for getting consistent surveys.
Thanks for your feedback, Darlene! We are happy to have you as a loyal member of the Branded Community.
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Hello Elle,
We do apologize - if your account was blocked we should have explained why. Please reach out to us at [email protected] if you need any assistance.