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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Always available to help keep us contacted to the world our pets live in with us!
I am so grateful of the support I received and glad that someone listens to my needs and the importance of having my dogs as my support pets.
Hi Harold, our furry friends are important to the lives of their pet parents and Support Pets is here to provide the needed service.
It was very good to see I can get at such a low price and very easy to navigate thur the site
Thank you, so, so much for the support, Natalie! ♥
We’re glad to be of service for you and your family, Donna, many blessings to all of you too! ♥
I just honestly answered the Questions and that was it, I was approved and got my official ESA ID card and letters within a couple of weeks!
Time to renew now
Your support is greatly appreciated, Charmaine! ♥
A fraudulent company that doesn't operate with real medical professionals. My landlord's lawyers found out in under 2 hours this "business" is a scam. Spent 2 weeks trying to work with them via email and phone calls giving them the benefit of the doubt and finally gave up. They tried to offer me a discount so I don't leave a negative review, but I don't buy into that bull$#*!. Whatever reviews you see online are likely paid or fake. Don't waste your time or money; your landlord/airline won't accept the letter and you'll wish you had gone with a legitimate company.
Hi there! A member of our team has been in touch with you concerning this matter.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It is wonderful to hear our services at Support Pets have been so beneficial to you and your furry pal(s)! Thank you for your kind comment.