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Charged $87; 142.90 as well as $149. Confused as I only thought I ordered the ESA approval letter along with ID cards plus the vest. Can this be fixed
Asked by Ree W. on 4/24/2026
1 Answer
Vinnie M.4/25/2026
Hi Ree,
Thank you for your question. We understand how this can be confusing.
The total amount charged can vary depending on the items and add-ons selected during checkout, as each product (such as the ESA letter, ID cards, vest, or additional services) is processed separately.
We'd be happy to review your specific charges and clarify exactly what each one is for. Please contact our customer support team with your details, and we'll go over everything with you and make sure it's all correct.
Send an e-mail to [email protected]
Or click the "chat" on our website.
Count on us
Thank you for your question. We understand how this can be confusing.
The total amount charged can vary depending on the items and add-ons selected during checkout, as each product (such as the ESA letter, ID cards, vest, or additional services) is processed separately.
We'd be happy to review your specific charges and clarify exactly what each one is for. Please contact our customer support team with your details, and we'll go over everything with you and make sure it's all correct.
Send an e-mail to [email protected]
Or click the "chat" on our website.
Count on us
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