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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
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I got my papers in a timely manner but still haven't received my vest
Super easy and straightforward, easy steps to follow
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
Thank you for choosing our company for your ESA needs! We hope you find our services beneficial.
I appreciate the speed and detail to getting me the documents I needed to keep my sweet dog by my side when I need her most.
It is our pleasure to provide our valued customers with great service. Thank you for trusting us.
So happy to be stress free when it comes to housing with my pittie! Thank you!
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
They worked wonderfully things have been so much better being able to have my baby closer to me
Thank you! Your satisfaction with our services motivates us to improve more, and providing a hassle-free process is one way of showing we care. Thank you for trusting Support Pets.
Found out of support pets has has helped me out greatly I now feel content and calm and feel much better that I'd have a peace and freedom to be able to spend with Jasmine and build myself up again.
Thank you so much for your kindness! We will continue to improve so our partnership continues for many years!
We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!
Found out about support pets through a friend test was quick and super easy was approved within 24 hours and also received my paperwork within 24 hours as well
An easy application process for our valued customers is what we always want to achieve, thank you for trusting our company with your ESA needs!
Wish j would've known this was for 1 year, I would've opted a different route
Thank you for your loyalty to us! We are looking forward to a longer partnership with you!
Good so far, very helpful, and quick turnaround time on documents.
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Thank you for your feedback! Your support is greatly appreciated.
I have super bad panic attacks and anxiety and needed my dog with me asap because my parents were moving. I was approved within 4 days and the documents were emailed to me. I sent them to my leasing office immediately and boom my dog moved in.
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Had I known I was going to spend so much time and money on this, I would've went back to my own Dr and got a letter instead. Such a rip off. The letter made me
Sound like a nut case instead of just needing my pet as emotional support. There were no areas for me to write comments.
It was easy to navigate and quick to fill out.
It took a few days for them to come but it came. Not a bad experience.
Thank you for taking the time to leave a positive review for Support Pets. Your feedback is greatly appreciated!
Thank you! We are glad you are satisfied with our services and appreciate your trust and support.
I have received my documents. I'm so glad I did. I can take my dog everywhere I go.
We're glad that you chose our company for your ESA needs! We hope our partnership can last for years!
Thank you for your help for my needs as a Veteran.
Thank you so much for your kindness! Nothing can compare to the comfort our ESA can provide. Thank you for using our service, we will continue to improve so our partnership continues for many years!
The entire process was very fast and very easy to complete. I would not hesitate to use again.
We are glad that you have a great experience with our services. Thank you for your support, and for trusting our company with your ESA needs!
This site is amazing! I got my German shepherd ESA certified within 2 weeks and the process was so smooth! Thank you
Thank you for your support, and for trusting our company with your ESA needs! Your satisfaction with our services is what keeps us moving forward!
Answer: Hola, Rossana! El costo total depende de los productos o servicios que elijas, ya que contamos con diferentes opciones, paquetes y bundles según tus necesidades. Te recomendamos contactar a nuestro equipo de atención al cliente para que puedan brindarte todos los detalles y ayudarte a encontrar la mejor opción al mejor precio. ¡Con gusto te asistiremos! Puedes enviar un correo a [email protected] o hacer clic en el botón de "chat" en nuestro sitio web. ¡Cuenta con nosotros!
Answer: Thank you for reaching out, Teresa! We'd be happy to help check the status of your order. Please contact our support team with the email used for your purchase, and we will review your account and provide an update on your test and tag shipment. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: Hi Nancy! Thanks for your question We send reminder emails when your documentation is approaching its expiration date with instructions on how to renew. If you haven't seen the email, you're always welcome to contact our customer support team directly via chat on our website or by emailing [email protected], and we'll gladly help you process your renewal right away. Count on us!
Answer: No problem at all! Our customer support team will be happy to help you get your ESA tag and make sure you receive the best available pricing. Please reach out to us via chat or email, and we'll take care of it for you. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Answer: Great question! The rates are yearly. This allows the licensed provider to keep your information up to date and helps ensure ongoing compliance, since ESA documentation is typically valid for one year. Annual renewals also allow the provider to check in and confirm that the need for an ESA is still current.
Answer: Thanks for your question! For anything related to accommodation forms or disability verification requested by your leasing office, our customer support team can review your specific situation and guide you properly. Please reach out to our team directly so we can assist you with accurate information and next steps: 📧 [email protected] 💬 Or click the chat option on our website Count on us!
Answer: Hi there! Because airlines adjust their policies on a regular basis, the best thing to do is to contact your airline of choice and learn more about their policies, limitations and possible fees. Many companies charge a fee and the animal has to travel inside a transport box infront of your seat or under it.
Answer: Hi there! If you have any questions or need assistance, please don't hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us


Thank you for using our services, and trusting our company with your ESA needs, we hope you find them beneficial.