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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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The notes got accepted, that's all i needed. I will be renewing them when the time comes
It was quick and practical. I simply loved it. I definitely recommend it!
Hello Tenille,
Thank you for your wonderful feedback! We’re delighted that Support Pets could assist you. Should you need any further help, don’t hesitate to contact us. Have a fantastic day!
I've registered & paid for documentation for my emotional support pet.
Yet today I continue to get emails asking me to register & pay for my registration!
Why us this happening & is my dog registered as an emotional support pet?
Quick and easy and it worked. I really rely on my dog and I sent it to my landlord.
Hi Isabel,
We’re so pleased to hear you had a positive experience with Support Pets. If you ever need anything or have any questions, we’re just a message away. Enjoy your day!
I just wish I could have gotten the extra stuff now. Also I didn't get to see all that was offered because I hit the $20 off tab and then it didn't return to me back to the page that showed me the other things I could have gotten. I don't have the money right now so I'll have to get those later when I find out what they are.
I recommend this company highly. Filled out the application and received documents same day. I'm relieved getting approved for my support dog. My landlord might give me a hard time but i believe this will be worked out. This document is worth gold and kudos to the company for being great, quick and Professional.
Hi Deborah,
Thank you for your positive feedback! We’re thrilled to know Support Pets was able to help. If you have any further needs or questions, we’re always here. Have a great day!
It's so fast and easy to apply and make me comfortable knowing I can take my boy to any house I move to
Hi Joshua,
We’re delighted to hear you had a great experience with Support Pets. If you need anything else, don’t hesitate to reach out. Wishing you a fantastic day!
Everything went swiftly and was explained thoroughly. Documents were sent expeditiously as promised.
Hello Nicole,
Your feedback is truly appreciated, and we’re glad to know Support Pets was helpful. Feel free to contact us anytime if you need further assistance. Enjoy your day!
Really thorough for my support pet! I only need Kylie to keep my anxiety down while I sleep when my husband travels. Support pets made it easy to be heard and get additional documents
Hi Courtney,
It’s wonderful to hear that you’re satisfied with our service. At Support Pets, we’re here for you whenever you need us. Have a lovely day!
Best services for my dog and cat. Now I can say they are secured.
Hello Hector,
We’re so glad you had a positive experience with Support Pets. Should you need any more help or have any questions, we’re always here to assist. Have a wonderful day!
Good, simple and easy. Official certification for my dogs. Not only do they really matter to me they help me. Now a days, nobody lets you keep them the ones that matter to you.
Hi Michelle,
Thank you for your kind words! We’re happy to hear Support Pets met your needs. If you need further support, feel free to reach out to us anytime. Have a great day!
Positive experience, thank for your help. Less than 48 hours my pet became an emotional support pet.
Hello Claudia,
We appreciate your feedback and are pleased to know that Support Pets was able to assist you. If you need anything else, we’re just a message away. Have a fantastic day!
Fast results and great support team. Would definitely recommend.
Hello Isabella,
Your positive feedback is greatly valued, and we’re glad to hear you’re satisfied with Support Pets. Reach out anytime if you need further assistance. Have a great day!
This was far more easy than I thought it would be. Hopefully the renewal process will be as easy and reasonably priced.
Hello Lori,
Thank you for sharing your experience with us. We’re thrilled to hear that Support Pets was able to help. If you need any more support, we’re always here. Enjoy your day!
I can't believe how fast I received the ESA paperwork! Now just waiting for her doggy tag
Getting approved was easy, quick and thorough. Can't wait to get my dogs harness and paper documents
Hello Melissa,
We’re excited to hear that you had a great experience with Support Pets. Should you need anything else in the future, don’t hesitate to get in touch. Wishing you a wonderful day!
Really quick and efficient! Had some mistakes to correct after documents were completed and they were super helpful and quick about fixing them, although it was completely an error on my part.
Friendly customer service as well!
Hello Patricia,
Your positive review means a lot to us. We’re glad Support Pets was able to help. If you need further support, we’re always here for you. Have a lovely day!
It was a painless process of registering which helped me in this time of stresssful life
Hello Courtney,
Thank you for your wonderful feedback! We’re delighted that Support Pets could be of assistance. If you need anything else, feel free to reach out. Wishing you a great day!
They are very fast answering question, emails. They are very polite and great customer service.
Hello Maribel,
We’re so happy to hear that Support Pets made a positive impact. If you have any future needs or questions, don’t hesitate to contact us. Have a fantastic day!
It was a bit confusing and I wish it had more information to give employers
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kaitlin,
We appreciate you sharing your experience with us. It’s wonderful to know Support Pets was able to assist. Reach out anytime if you need anything, and have a beautiful day.