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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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It was good, very well put together, was recommended and I will continue to recommend
Quick and easy, simple to understand. I have a friend that already uses this.
I'm counting on you guys even more this time. Since I let Daisys document expire (since I never thot id be moving) n then here we are!
Hi Dona,
Your feedback really made us smile! It’s great to know we could meet your needs. If you need further assistance, don’t hesitate to reach out. Have an amazing day!
All is well so far. It was all pretty easy. Well see if it's effective when the situation arises.
Hi Cheryl,
We're happy to hear that everything has gone well for you so far and that you found the process easy! If you ever need any further assistance, feel free to reach out—we're here to help! 🐾😊
Love the fast process! This was very helpful for me and would recommend a friend
Hello Imani,
We truly appreciate your feedback! It’s wonderful to know we could make your experience a good one. If you need anything else, we’re here for you. Have a fantastic day ahead!
Ok it was a great experience.to deal with you people, will always go back to you
Hi Luis,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that you'd choose to come back. If you ever need anything, we're always here to help! 🐾😊
Fast. Easy. Secure.
The site is user friendly; directions is clear. I really appreciate the friendly support team. Truly grateful for support pets.
Hi Nalani,
Your positive feedback is so appreciated! We’re happy to hear everything worked out well for you. If you ever need more help, feel free to contact us. Have a wonderful day!
Very happy with ESA this past year. So comfortable having my dog by my side everywhere I go. Renewing for another year and directions to "RENEW" are clear and easy.
Easy experience certifying my pets. I am very happy with the vest and cannot wait to get the ID tag. It gives me such comfort knowing my pets are with me no matter where I move. I am excited to one day be able to afford the Psychiatric Service Animal training package. I appreciate how quickly this company works.
Fast.easy, cheap awesome company deserve recognition amen
I am so relieved to know Forrest Gayle will be certified and legal🥰
I appreciate being believed as to the need of a ESP. Life is beautiful with her around. Thank you so much😋
The process was easy to follow and the service is always great
Quick and easy no extra hassle got the papers and housing letters really quick as well
Easy to fill out the required documentation. Paperwork is completed within a day or so.
Easy, nohassle, some confusion for me in printing ESA documents. Wasn't happy about the cost to me.
It was quick and easy to request and reasonable. And I will refer a friend that need the information. Thank you again
GREAT! Super easy! And would use again and again! Very easy to use and great service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Hailey,
Thank you for your thoughtful feedback! We’re thrilled to know everything went smoothly. If you need anything else, we’re always here for you. Wishing you a fantastic day ahead!