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From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Financial aid should be available to those affected by natural disasters or home fires, i can get Scottys gear because it's almost an additional $100 for a simple vest and leash, etc that's way cheaper elsewhere.
Super easy and fast I love that now I won't have to pay extra fees or leave my dog at home
Hello Rodrigo,
Our pleasure! We’re happy to know we made a difference for you. Thanks for letting us be a part of your journey!
Everything went smooth and my pets were certified within 24 hours! LOVE this website! I recommend with all my heart, soul and mind!
Hello Jessica,
Our pleasure! Your feedback inspires us to keep doing our best. Thanks for being awesome!
Easy to do, not very cheap but the discount really helps. Will use again
Hello Alexis,
Our pleasure! We appreciate your support and are so glad you’re happy with our service!
It was very easy, wonderful and I would recommend it to other people
Hello Sheldon,
Our pleasure! We appreciate your support and are so happy to know you’re satisfied with our service!
Simple to understand easy fork follow and straight forward streamlined process!
Hi Nina,
Our pleasure! Your feedback keeps us motivated to do our best. Thanks for being a part of our community!
Fast and easy to use would highly recommend to anyone hand my documents the same day
Hello Roy,
Our pleasure! Knowing you had a great experience makes everything worth it. Thanks for sharing!
I was wrong. I had my puppies documents in 2 days! Thank you Support Pets for getting this done as said in your advertising.
Hi Mary,
Our pleasure! We love hearing from happy customers like you. Thanks for your thoughtful words!
Well I need all my things. I paid $194.00 I need my leash harness and tags also a
Hard copy of letter
For landlord
Hello Martha,
We're sorry to hear that your items haven't arrived yet. To make sure everything is sorted out, please reach out to our support team at [email protected]. They will be able to assist you in tracking your order and ensuring that your leash, harness, tags, and hard copy letter are sent to you promptly.
We appreciate your patience and are here to help!
I think they made it simple. I enjoyed that there was a questionnaire in order for me to be approved. I feel like the drs note was clear
Hello Ainslie,
Our pleasure! It’s always rewarding to know we’ve made a positive impact. Thanks for your support!
Fast and prompt!
It's my second time using Support pet and I'm very satisfy with this.
Hello Taeheum,
Our pleasure! Your feedback truly means a lot to us. Thanks for being a valued customer!
The program offers such an affordable solution to ensure our ESAs are recognized in situations that may be detrimental to one's overall peace of mind. The site is easy to navigate, and the process is a quick one!
Hello Colleen,
Our pleasure! We’re so happy we could provide the experience you were looking for. Thanks for sharing!
I don't like to do reviews but this is a great service. I love it
Hello Felipe,
Our pleasure! Your support keeps us going. Thanks for trusting us and sharing your kind words!
I applied and it was easy and faster than I expected! Highly recommend!
Hello Shelby,
Our pleasure! We appreciate you taking the time to leave such a positive message. Thanks for your support!
Had many questions which were responded to quickly, easy to understand and very kind!
Hello Billie,
Our pleasure! Your feedback reminds us why we love what we do. Thanks for being a part of our journey!
Received documents in expected timing and I have submitted documents to landlord awaiting any further feedback from them, will update soon
Hello there,
Thanks for sharing your experience! We're glad to hear you received your documents on time and have been able to move forward with your landlord. We hope everything works out smoothly for you and your pup! If you need any further support along the way, we’re here for you.
Took almost no time to get approved and obtain signed documents
Hello Patrece,
Our pleasure! We truly appreciate your kind words and your support. Thank you for being here!
Good, great, speedy, expensive, required in order to take my pet anywhere.
Hello Christopher,
Our pleasure! We’re so glad to have made a positive impact. Thanks for sharing your thoughts!
I was in need of ESA paperwork fast and Support pets delivered. They made the process easy and at a great price.
Hello Payton,
Our pleasure! Your words mean so much to us. Thanks for taking the time to let us know!
Compared to other ESA certification sites I've used, Support Pets is the easiest and most straight forward and budged friendly that I've found. They say turnaround is 24-48 hours but I got mine SAME DAY. Highly recommend.
Hello Josh,
Our pleasure! It’s feedback like yours that keeps us inspired. Thanks for being part of our community!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Zachary,
Thank you for sharing your thoughts with us. We understand how difficult it can be for those affected by natural disasters or other challenging situations, and we truly empathize with your concerns. We will take your feedback into account as we continue to improve our services. We strive to be as transparent as possible, and we're sorry for any confusion regarding the shipping costs.
Regarding financial aid for vests, leashes, and trackers, we currently don’t offer assistance programs for those specific items, but we’re always working to improve and may look into that in the future.
If there’s anything else we can do to help or if you have more questions, please feel free to reach out. We're here for you!