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Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
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Hopefully doesn't take as long as the first time. I let his esa expire. Trying to get it renewed.
This time was excellent, fast and no issues!
We were going to be turned away from housing just because our dog was over the weight limit. He is probably one of the best dogs I have come across. This hopefully saved us from missing out on a home. Thank you!
Would like to get documents in the mail instead of me printing them out. I also was confused about what my money paid for. Did not know I would have to pay extra for the vest.
Hello Pat!
Thank you for your feedback! We do offer physical copies of documents by mail, so if you’d like to receive them that way, please reach out to our support team. We’re also happy to clarify what’s included in your purchase and any additional options available. Let us know how we can assist you!
Hi there Connor!
We're so glad to hear that the process was easy and quick for you! Making things simple and stress-free is what we aim for. Thanks for sharing your experience!
Very easy to do and understand only took about 10 minutes to complete
It was fast and easy. I would recommend it to anyone who is leading a dog or a cat with them at all times for emotional support purposes.
Hi Zoe!
We're so glad you had a fast and easy experience! Thank you for your recommendation—having an emotional support animal can make such a difference. If you ever need anything, we're here to help!
ESA support pets was very helpful and made the task of obtaining certificates very easy and seamless!
Hello Hannah!
We're so glad to hear that you had a smooth and easy experience! Making the process seamless is our goal, and we appreciate your trust. If you ever need anything, we're here to help!
Fast simple and easy! No too time consuming and the expense seemed reasonable
Super simple answer the questions pay the money no hassle. Got my esa within a day and added it to my wallet on my phone for easy access
Hi Devon,
We're so glad to hear that your experience was quick and hassle-free! 🐾💙 Making the process simple and efficient is our goal, and we’re happy you received your ESA letter within a day and found it easy to access.
If you ever need anything in the future, we’re always here to help! Wishing you and your ESA the best.
Hello Marcus,
We're so happy to hear you had a quick and easy experience! 🐾💙 We appreciate your trust and look forward to assisting you in the future. If you ever need anything, we're here to help!
Knowing my pets can always be near me brings a sense of peace. Support pets makes it possible to have them in my apartment. The complex also recognizes the document to waive the pet fee.
Hello Tracy,
We're so glad to hear that Support Pets has helped give you peace of mind and allowed you to keep your pets close! 🐾💙 Having an ESA recognized by your apartment complex and avoiding pet fees is exactly what Fair Housing Act (FHA) protections are meant for.
If you ever need anything, we’re always here to help! Wishing you and your pets all the best.
Process was painless. Application was easy use and understand. This will save me $1320.00 for the year just in housing fees!
My landlord set a notification for new pet deposit of $250 per pet. With support pets I have my best friend registered as an ESA. And I don't have to worry about a deposit or being evicted.
Hello Katherine,
We’re so happy Support Pets could help you keep your best friend by your side without extra fees or worries!
Under the Fair Housing Act (FHA), landlords cannot charge pet deposits or extra fees for a legitimate ESA, and we’re glad your ESA letter helped protect your rights.
If you ever need assistance in the future, we’re always here to help! Enjoy the comfort and companionship of your ESA.
Quick and easy steps to follow, I got exactly what I was looking for.
Hello kirubel,
We're thrilled to hear you had a great experience from start to finish! Making the process quick and easy is our goal, and we’re so glad you got exactly what you needed.
If you ever need any assistance in the future, we’re always here to help!
Had a great and easy experience. The support so far has been amazing
Hello Audra,
We're so glad to hear you had a great and easy experience using our website! We strive to make the process smooth and hassle-free, and we're happy that our support has met your expectations.
If you ever need anything, we’re always here to help!
From initial contact to printing out documents, I found Support Pets professional, easy to understand nad fast.
Hello Donna,
We love hearing that your experience was as easy as a Sunday morning walk with your pup! Our goal is to make the process simple, professional, and fast, and we're so glad we could deliver that for you.
If you ever need anything in the future, we’re always here to help! Enjoy your time with your ESA.
I had an amazing experience getting my ESA documents through Support Pets! The process was incredibly simple, fast, and hassle-free. They provided clear guidance every step of the way, and I received my documents quickly. Their customer service was responsive and helpful, making the entire experience stress-free. I highly recommend Support Pets to anyone in need of legitimate ESA documentation!
Hi Dailin,
Thank you for sharing your amazing experience with Support Pets! We’re thrilled to hear that the process was simple, fast, and hassle-free and that our team provided clear guidance every step of the way.
We know how important it is to have a legitimate ESA letter without unnecessary stress, and we’re happy our affordable pricing, quick turnaround time, and responsive customer service made the experience smooth for you.
If you ever need anything in the future, we’re always here to help!
Everything is very fast and stress-free! Clear and simple! I also ordered equipment for the dog! We are going on a trip soon, we will see how it all works!
Hi Tetyana,
We're so happy to hear that your experience was fast, stress-free, and simple! 🐾💙 It’s great that you also got equipment for your dog—perfect timing for your upcoming trip!
We hope everything goes smoothly, and if you ever have any questions or need support along the way, we’re always here to help. Safe travels to you and your furry companion!
Was easy to apply for faster then I thought it would be now to put it to use
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kyle!
We're so glad we could help in such an important situation! Every pet deserves a loving home, and it’s great to hear that this made a difference for you. Wishing you all the best in your new home, and if you ever need anything, we’re here for you!