Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Supermarket Italy

Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Supermarket Italy?
grey stargrey stargrey stargrey stargrey star

Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

Instant Feedback

17,098 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Magdalena Z.
Unfollow Magdalena Z.
Share Review
Report Review

I like all the laundry products
October 8, 2023

I'm amazed how is everything packed
Even tho one products leaked but didn't speed all over the box

Date of experience: October 8, 2023
Connecticut
1 review
0 helpful votes
Follow Joan X.
Unfollow Joan X.
Share Review
Report Review

Great option for Gluten Free products
October 8, 2023
Updated review

Easy filtering and ordering for gluten free products!

Date of experience: October 8, 2023

Great products and Delivery
November 14, 2021
Previous review

Sent some products to my daughter as a thank you for a recent stay with her!
Great products and great delivery service and follow up! 8

Date of experience: November 14, 2021
Pennsylvania
1 review
0 helpful votes
Follow Valentina S.
Unfollow Valentina S.
Share Review
Report Review

I miss the variety of sparlari candy!
November 7, 2023

$85 for free shipping is too much.
I miss the variety of sparlari candy!
Good assortment of Le Veneziane gluten free products.

Date of experience: October 7, 2023
Illinois
3 reviews
0 helpful votes
Follow Judy J.
Unfollow Judy J.
Share Review
Report Review

Order process is fast, price was good arrived timely

Date of experience: October 7, 2023
California
1 review
0 helpful votes
Follow A.P. K.
Unfollow A.P. K.
Share Review
Report Review

Taste of Italy
October 7, 2023

Some great stuff. All authentic. Especially loved the salami and speck. If I had one complaint, it was trying to figure out when both shipments would arrive (perishable and non-perishable). However, customer service responded very promptly when I sent emails asking about shipping info.

Date of experience: October 7, 2023
New York
2 reviews
0 helpful votes
Follow Isaac W.
Unfollow Isaac W.
Share Review
Report Review

Ordered 7 varieties of olives, received only 4
November 6, 2023
Updated review

I was asked to verify receipt of my order. I had purchased 7 varieties of olives for my mother as a gift. She instead received only 4 varieties, getting 2 pounds each of 3 types.

I informed your customer service dept. of this and they asked me to send a picture of what was received. My mother is 87, lives 1000 miles away, and does not have a smart phone nor camera, so that was not possible.

I have since been ignored by your customer service dept. Oh, well. There are other places to shop for expensive olives.

Date of experience: October 7, 2023

My Mother is thrilled with the olives
September 22, 2023
Previous review

My Mother is thrilled with the olives. Thank you!

Date of experience: September 22, 2023
California
1 review
0 helpful votes
Follow C D.
Unfollow C D.
Share Review
Report Review

Ok
October 6, 2023

Delivery was good but the bottles are not sealed…just scotch tape around the bottle to prevent the spills. I don't think this is the original product…poor quality!

Date of experience: October 6, 2023
North Carolina
1 review
0 helpful votes
Follow Graziella I.
Unfollow Graziella I.
Share Review
Report Review

Delicious breakfast items
October 6, 2023

Excellent …….true Italian products. Love healthy breakfast cookies

Date of experience: October 6, 2023
Texas
1 review
0 helpful votes
Follow Mario A.
Unfollow Mario A.
Share Review
Report Review

Right amount of heat and flavor
October 6, 2023

I just about put it on everything I eat, but pasta definitely.

Date of experience: October 6, 2023
Arizona
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

It's pretty rude of you to require me to take my time to write a review

Date of experience: October 6, 2023
Michigan
1 review
0 helpful votes
Follow Katherine C.
Unfollow Katherine C.
Share Review
Report Review

Gift
October 6, 2023

I hope the items were as expected—they were sent to another state as a gift.

Date of experience: October 5, 2023
Oregon
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

They show no sign of shipping my order. I don't think they are going to. I don't think they are a real store, just a rip-off front.

Date of experience: October 4, 2023
Robert C. Supermarket Italy Rep
over a year old

Hello There,
We are really sorry to hear about this situation, A team member from Customer Service will get in touch with you.

North Carolina
1 review
0 helpful votes
Follow Justin Q.
Unfollow Justin Q.
Share Review
Report Review

Super fast shipping quality foods
October 5, 2023

My first order, got 10% off but because I bought multiple of one item, I wasn't eligible for the 10% off, wrote then an email, they explained and refunded 10%. Good service, will order again.

Date of experience: October 4, 2023
Texas
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Share Review
Report Review

Great Place for Hard to Find Items
October 4, 2023

All went well. Good prices and reasonable shipping.

Date of experience: October 4, 2023
Texas
1 review
0 helpful votes
Follow Felice C.
Unfollow Felice C.
Share Review
Report Review

Always great
October 4, 2023
Updated review

Love the store quality and great products selection

Date of experience: October 4, 2023

Good Company
February 23, 2022
Previous review

Always great service and good quality... good customer support

Date of experience: February 23, 2022

Great as usual
September 9, 2021
Previous review

Great as usual

Date of experience: September 9, 2021
New York
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Fantastic, trouble free experience! So happy for finding them

Date of experience: October 4, 2023
Florida
2 reviews
0 helpful votes
Follow Roman P.
Unfollow Roman P.
Share Review
Report Review

Misunderstanding in the beginning. Customer service was helpful enough to fix it for me. Thanks!

Date of experience: October 3, 2023

The website states free shipping for orders over 75
October 25, 2023
Previous review

The website states free shipping for orders over 75. My purchase exceeded the free-shopping limit of 75, but i still got charged 9 for shipping.

Date of experience: September 24, 2023
Georgia
1 review
0 helpful votes
Follow Leslie N.
Unfollow Leslie N.
Share Review
Report Review

Great service and shipping.
October 3, 2023
Updated review

Great service and shipping. Supper Market Italy does a great job of packing and shipping. I have never received a damaged product.

Date of experience: October 3, 2023

Fast & easy!
July 10, 2023
Previous review

Fast & easy!

Date of experience: July 10, 2023

Best shopping & delivery!
January 12, 2023
Previous review

Easy shopping! Great supermarket! I will love the way they pack the products and ship it so safely. My order arrived very fast and I will definitely order from Supermarket Italy again and again.

Date of experience: January 12, 2023
Nevada
2 reviews
0 helpful votes
Follow Anthony T.
Unfollow Anthony T.
Share Review
Report Review

It was easy I just clicked what I wanted and paid. Received my order only a few days later.

Date of experience: October 3, 2023
Washington
1 review
0 helpful votes
Follow Yvette E.
Unfollow Yvette E.
Share Review
Report Review

Easy!
October 3, 2023

Buying from Super Market Italy is a breeze! They have excellent products and prices!

Date of experience: October 3, 2023