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Supermarket Italy

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Pennsylvania
1 review
0 helpful votes
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Wide variety
October 3, 2023

Quick shipping, packed with care! I'll be purchasing more soon

Date of experience: October 3, 2023
Louisiana
1 review
0 helpful votes
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These are the best real cannellini beans I've bought
October 3, 2023
Updated review

Good customer service and timely response. I'll buy again.

Date of experience: October 3, 2023

Pleased with timely service
August 17, 2023
Previous review

The shopping experience was good and delivery was timely.

Date of experience: August 17, 2023

The shopping experience was good
August 8, 2023
Previous review

The shopping experience was good.

Date of experience: August 8, 2023
Maryland
1 review
0 helpful votes
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Great
October 2, 2023

Great experience. Wonderful service very efficient thank you

Date of experience: October 2, 2023
Ohio
1 review
0 helpful votes
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DON'T BUY
November 1, 2023

This is the worst tasting Product, that looks like bread, I have ever tried. I had to spit out the very first bite!

Date of experience: October 2, 2023
Florida
2 reviews
0 helpful votes
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Delivered and satisfied
October 2, 2023
Updated review

All the items were delivered safely. Will enjoy them!

Date of experience: October 2, 2023

Shakira was very helpful!
October 27, 2022
Previous review

Shakira was very helpful!

Date of experience: October 27, 2022

I have two rewards that I was unable to use
August 8, 2022
Previous review

I have two rewards that I was unable to use. I have $10 referral reward and I have $10 for spending over $300 that is not allowing me to use. Would like for someone to explain terms and conditions on how these can be used?

Date of experience: July 9, 2022

The online Shopping was great, I see they are trying...
March 21, 2022
Previous review

The online Shopping was great, I see they are trying to categorize to make it easier to search. The several types of rewards being offered gets confusing because you certain rewards for example for referring someone may have already been used but still shows up on your reward list. Also applying the 10% text reward or downloading the app reward doesn't seem to work even though there are no other rewards applied. It makes sense you cant use multiple rewards but the $10 reward for every $300 spent I would imagine can be used always. Not sure if this type can be used in addition to another Txt/app reward. I feel there needs to be alittle more clarification somewhere to explain this to the end user. But I still love the site and products!

Date of experience: March 21, 2022

Great products
November 26, 2021
Previous review

Great products

Date of experience: November 26, 2021
New York
1 review
0 helpful votes
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X
October 2, 2023

Your website is very easy to navigate and find the products needed

Date of experience: October 2, 2023
Pennsylvania
1 review
0 helpful votes
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Antipasto
October 2, 2023

The items were wrapped extremely well to ensure safe arrival since it was glass jars.

Date of experience: October 2, 2023
New Jersey
1 review
0 helpful votes
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Fast and Easy.
October 1, 2023

Love this pasta...hard to find locally...priced right and was easy to place my order...

Date of experience: October 1, 2023
New Mexico
1 review
0 helpful votes
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Best packing of any online supplier.
October 1, 2023

I choose S. Italy primarily because: good brands, excellent packing of glass items.

Date of experience: October 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great service!
October 1, 2023

When I ordered Frantoia olive oil (my very favorite) I failed to enter the discount code. I sent an email to customer service and received a reply notifying me the 10% discount was credited back to my credit card. Now that's great service!

Date of experience: October 1, 2023
Ohio
1 review
0 helpful votes
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I like the sale section!
October 1, 2023

I had a good experience in the website and I liked the discounts!

Date of experience: October 1, 2023
Florida
1 review
0 helpful votes
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So glad I found Supermarket Italy.
October 1, 2023

Great selection of products, even the hard-to-find ones, easy to use website, great prices and simple checkout process. Thank you!

Date of experience: October 1, 2023
California
1 review
0 helpful votes
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Disappointed
October 31, 2023

I love this product but it never arrived. I'm hoping someone sees this review and sends my order.

Date of experience: September 30, 2023
New York
2 reviews
0 helpful votes
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Products always Fresh & Delicious.
September 30, 2023
Updated review

Exceeds expectations. Prompt delivery. Products always Fresh & Delicious. Easy to do business with. Highly Recommend. Many Thanks!

Date of experience: September 30, 2023

Great products & great customer service
August 17, 2022
Previous review

Great products & great customer service. Prompt replies to emails. Thanks

Date of experience: August 17, 2022
North Carolina
1 review
0 helpful votes
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Cherries
September 30, 2023

They are delicious and I love them on most everything, from a mixed drink, on ice cream, and even in many dishes at meals.

Date of experience: September 29, 2023
Maryland
2 reviews
0 helpful votes
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Great Finc!
September 30, 2023
Updated review

I am so glad I found this source of Italian and International foods. Many of the specialties I like are difficult to find now in the city where I live. Supermarket Italy has these items and delivers them quickly.

Date of experience: September 29, 2023

Excellent source of products
May 19, 2023
Previous review

Always a wide range of products carefully packed and shipped.

Date of experience: May 19, 2023
Pennsylvania
1 review
0 helpful votes
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Always Great
September 29, 2023
Updated review

Love these products and the selection is great. Will shop here again!

Date of experience: September 29, 2023

Always Great Products
August 30, 2023
Previous review

Great Products and a great customer service team which will always contact you immediately if there is an issue with a replacement or order.

Date of experience: August 30, 2023

Love this site and customer service!
October 8, 2022
Previous review

Love this site and customer service!

Date of experience: October 8, 2022
Virginia
1 review
0 helpful votes
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First Time Ordering
September 29, 2023
Updated review

Web site is a bit clunky. In addition to navigation, I saved a number of items in the wishlist that disappeared when I was ready to purchase them. However, the packaged items arrived in great shape!

Date of experience: September 29, 2023

Web site is a bit clunky
October 18, 2023
Previous review

Web site is a bit clunky. In addition to navigation, I saved a number of items in the wishlist that disappeared when I was ready to purchase them.

Date of experience: September 18, 2023
Nevada
1 review
0 helpful votes
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Reasonably priced
September 29, 2023

Package wasn't cold. I thought the packaging would be cold. I didn't know Dave tell I didn't come frozen

Date of experience: September 29, 2023
Utah
2 reviews
0 helpful votes
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Will order again
September 29, 2023
Updated review

Products were high quality and packed well. I will be ordering again

Date of experience: September 29, 2023

The website is clunky
October 16, 2023
Previous review

The website is clunky. Hard to narrow down items when searching

Date of experience: September 16, 2023