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Supermarket Italy

3.9

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Supermarket Italy Reviews Summary

Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.

service
518
quality
4,647

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17,098 reviews

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Ohio
1 review
0 helpful votes
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MesteMacher Organic Rye
April 26, 2024
Updated review

I have been buying this bread 48 loaves at a time for several years! It is a great product and stores well,

Date of experience: April 16, 2024

Mestemacher rye bread
February 1, 2024
Previous review

The order came in promptly and was packed in boxes with padding and arrived better than the last few times I ordered! I don't understand why the company packs up th bread in boxes with 12 loaves per box and I order 4 boxes (48) loaves why it always with all 48 loaves loose in a big box? Ups is not very gentle with boxes and I lucked out this time with no crumbled loaves! I usually buy 4 cases several times per year and I would rate your service 5 if you could pack 4 boxes inside the big box with padding, Thanks Ron Brown

Date of experience: February 1, 2024
North Dakota
1 review
0 helpful votes
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Excellent Service.
April 25, 2024
Updated review

Very Good and in great condition when arrived. So, Glad I found this site.

Date of experience: April 15, 2024

Thank you kindly
May 26, 2023
Previous review

Thank you kindly.

Date of experience: May 26, 2023
Vermont
3 reviews
0 helpful votes
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Great product and fast service
April 25, 2024
Updated review

Each time I have ordered from Supermarket Italy I have been pleased with my experience and with the product. My package arrived well packed and promptly. The one time that I had an issue the Customer Service was seamless.
Good product and good service.

Date of experience: April 15, 2024

Great customer care
October 2, 2022
Previous review

Great product and have always gotten fine service. Very fast shipping and very responsive if there is any issue.

Date of experience: October 2, 2022
Florida
1 review
0 helpful votes
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Quick service
April 25, 2024
Updated review

All is good but I wanted to buy only 5 lbs of Cacciatorini sausage and they never answered my request

Date of experience: April 15, 2024

So far so good I would like to order a smaller amount...
April 15, 2024
Previous review

So far so good I would like to order a smaller amount of apps cacciatorini like 5 pounds

Date of experience: April 5, 2024
Arizona
1 review
0 helpful votes
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A wonderful place to shop
April 25, 2024

Always a pleasure shopping at supermarketitaly.com. The gluten-free pastas are plentiful and all my favorites. The balsamic vinaigrette is fantastic. Thank you for your great selection.

Date of experience: April 14, 2024
New York
2 reviews
0 helpful votes
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Not just Italy
April 25, 2024
Updated review

A world-wide constantly evolving new products selection that is appealing. A true opportunity to tour the world foodwise without leaving one's house. Even the packing of the box is professionally done to protect the contents.

Date of experience: April 14, 2024

I enjoy shopping with Supermarket Italy
July 17, 2023
Previous review

I enjoy shopping with Supermarket Italy. Always a new thing to try, items that have become staples remain available and prices remain fair.

Date of experience: July 16, 2023
Colorado
1 review
0 helpful votes
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Great Job Maybeline
April 24, 2024
Updated review

Keep up the good selection of items.
As far as customer service is concerned, Maybeline kept me in the loop on my way overdue shipment. I assumed the delay was due to the SMI warehouse but when I finally received the package and noticed a gaping hole in the side of the box, I realized the problem was with our outstanding USPS. They totally bungled my order and made it look like SMI was the problem. Thanks to superior packaging, all items were fine and undamaged. Also a shout out to Angie. For her help.

Date of experience: April 14, 2024

SMI Did Their Usual Good Job of Shipping
September 29, 2023
Previous review

Shopping was easy. A few prices in my cart kept changing. It finally corrected itself. Checkout was a bit archaic and cumbersome.

FedEx shipping was a bit rough. Box was crushed on one side and had a hole in it but contents were thankfully undamaged due to your extra careful packaging.

Date of experience: September 29, 2023
Ohio
2 reviews
0 helpful votes
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Great packing!
April 24, 2024

My items were excellently packed! I've had oil shipped before from other vendors who couldn't seem to figure out how to pack a glass bottle so that it could arrive at destination intact. Supermarketitaly knows how to pack their delicious bottled goodness.

Date of experience: April 14, 2024
Texas
1 review
0 helpful votes
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Reliable, great selection, great support
April 24, 2024
Updated review

I have no complaints; I order stuff and it comes in a box. I mean, what more can you ask for.

Date of experience: April 13, 2024

No problems, looking forward to delivery
September 24, 2022
Previous review

No problems, looking forward to delivery

Date of experience: September 24, 2022
California
1 review
0 helpful votes
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Pretty good
April 23, 2024

They came earlier than scheduled. And well packaged and no damage except the cookie was a little broken but its OK to me.

Date of experience: April 13, 2024
Utah
1 review
0 helpful votes
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Coppa
April 23, 2024

Hopefully the produces received are 5 star it did. Acceptable experience

Date of experience: April 13, 2024
California
1 review
0 helpful votes
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Great bread and fast shipping
April 23, 2024

We are extremely pleased with our experience. The bread arrived super fast and was packaged well. It is absolutely delicious, especially when toasted.

Date of experience: April 13, 2024
Georgia
2 reviews
0 helpful votes
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Yummy
April 22, 2024

So yummy I love them they are so good I love them in rost to

Date of experience: April 12, 2024
Illinois
2 reviews
0 helpful votes
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Molasses, 31oz
April 22, 2024

First time with Supermarket Italy. The molasses order was shipped promptly. Thank you.

Date of experience: April 12, 2024
Colorado
1 review
0 helpful votes
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Supermarket Italy rocks
April 22, 2024

The order & delivery experience: perfect every time

Date of experience: April 12, 2024
Arizona
1 review
0 helpful votes
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Have not received my order.
April 21, 2024
Updated review

Have not received my order.Have not received my orderHave not received my orderHave not received my orderHave not received my orderHave not received my order.

Date of experience: April 11, 2024

Last time i ordered the shipment was lost and then...
November 14, 2022
Previous review

Last time i ordered the shipment was lost and then delivered late. I am hopeful for a smooth process this time

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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Could be better
April 21, 2024

After the order was placed, the email about the product out of stock was sent to me a week after.

Date of experience: April 11, 2024
Illinois
1 review
0 helpful votes
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Found item and made purchase. Suggest carrying sugar packets (i.e. Splenda, Equal, Sweet 'N Low, Sugar In The Raw, etc.)

Date of experience: April 11, 2024
Oregon
1 review
0 helpful votes
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Fast
April 21, 2024

I was surprised how fast my order showed up and ordered more.

Date of experience: April 11, 2024
Florida
1 review
0 helpful votes
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Very good shopping experience
April 21, 2024

Good selection of bulk cold cuts coupled with free shipping made this site an ideal place to shop.

Date of experience: April 11, 2024