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Supermarket Italy has a rating of 3.9 stars from 4,762 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Supermarket Italy most frequently mention fast delivery, customer service and great products. Supermarket Italy ranks 2nd among Grocery sites.
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I have been buying this bread 48 loaves at a time for several years! It is a great product and stores well,
The order came in promptly and was packed in boxes with padding and arrived better than the last few times I ordered! I don't understand why the company packs up th bread in boxes with 12 loaves per box and I order 4 boxes (48) loaves why it always with all 48 loaves loose in a big box? Ups is not very gentle with boxes and I lucked out this time with no crumbled loaves! I usually buy 4 cases several times per year and I would rate your service 5 if you could pack 4 boxes inside the big box with padding, Thanks Ron Brown
Very Good and in great condition when arrived. So, Glad I found this site.
Each time I have ordered from Supermarket Italy I have been pleased with my experience and with the product. My package arrived well packed and promptly. The one time that I had an issue the Customer Service was seamless.
Good product and good service.
Great product and have always gotten fine service. Very fast shipping and very responsive if there is any issue.
All is good but I wanted to buy only 5 lbs of Cacciatorini sausage and they never answered my request
So far so good I would like to order a smaller amount of apps cacciatorini like 5 pounds
Always a pleasure shopping at supermarketitaly.com. The gluten-free pastas are plentiful and all my favorites. The balsamic vinaigrette is fantastic. Thank you for your great selection.
A world-wide constantly evolving new products selection that is appealing. A true opportunity to tour the world foodwise without leaving one's house. Even the packing of the box is professionally done to protect the contents.
I enjoy shopping with Supermarket Italy. Always a new thing to try, items that have become staples remain available and prices remain fair.
Keep up the good selection of items.
As far as customer service is concerned, Maybeline kept me in the loop on my way overdue shipment. I assumed the delay was due to the SMI warehouse but when I finally received the package and noticed a gaping hole in the side of the box, I realized the problem was with our outstanding USPS. They totally bungled my order and made it look like SMI was the problem. Thanks to superior packaging, all items were fine and undamaged. Also a shout out to Angie. For her help.
Shopping was easy. A few prices in my cart kept changing. It finally corrected itself. Checkout was a bit archaic and cumbersome.
FedEx shipping was a bit rough. Box was crushed on one side and had a hole in it but contents were thankfully undamaged due to your extra careful packaging.
My items were excellently packed! I've had oil shipped before from other vendors who couldn't seem to figure out how to pack a glass bottle so that it could arrive at destination intact. Supermarketitaly knows how to pack their delicious bottled goodness.
I have no complaints; I order stuff and it comes in a box. I mean, what more can you ask for.
No problems, looking forward to delivery
They came earlier than scheduled. And well packaged and no damage except the cookie was a little broken but its OK to me.
Hopefully the produces received are 5 star it did. Acceptable experience
We are extremely pleased with our experience. The bread arrived super fast and was packaged well. It is absolutely delicious, especially when toasted.
First time with Supermarket Italy. The molasses order was shipped promptly. Thank you.
Have not received my order.Have not received my orderHave not received my orderHave not received my orderHave not received my orderHave not received my order.
Last time i ordered the shipment was lost and then delivered late. I am hopeful for a smooth process this time
After the order was placed, the email about the product out of stock was sent to me a week after.
I was surprised how fast my order showed up and ordered more.
Good selection of bulk cold cuts coupled with free shipping made this site an ideal place to shop.

