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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Almost impossible to return took at least 2 months for someone to give me a return label
They have a wide variety of items, the price is very affordable. I received exactly what I ordered. I loved it.
Very good experience. Sizes diverse. Quality of merchandise is good. Unique pairing.
The garments looked and felt very much as the description states online.
I looked fabulous when wearing the dress. I received many compliments from women wearing much more expensive outfits.
Beautiful selections. The style and unique scheme is awesome and soft
Dress was as advertised, just long delivery time. Tried to cancel but had shipped already
Very good affordable and stylish, I like the look which is very enhancing of the female figure and there are styles for all age groups. I am 62yrs and love how the clothes make me look without having to pay adesigner prices!
Great jeans, quality and style, actually bought 2 pairs, thankyou and looking for purchasing more!
It did not give me my 15% off! The seams are coming apart after one wear.
Shipment took too long and the sizing is off - returning the order
Dear customer
Thank you for your feedback. We are sorry to hear that you were not satisfied with the shipping time and sizing of your order.
Regarding the shipping time, please note that our logistics policy states an estimated delivery time of 10-15 business days. Our records indicate that your order was shipped within 24 hours of payment and delivered successfully within 10 days without any delay.
Regarding the sizing, we understand that it is important to have accurate product measurements to ensure a proper fit. As such, we provide a "Size Guide" on each product page with detailed measurements. Please note that our size chart is not universal, and different product sizes may vary. If you have any questions or concerns regarding sizing in the future, please do not hesitate to contact us, and we will be happy to assist you.
We apologize that our products did not meet your expectations and that you have made the decision to return your order. We have received your returned package and processed a refund through your original payment method. If for any reason you have not yet received the refund, we recommend contacting your card company or payment provider to obtain more details.
We value your business and appreciate your feedback. If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Easy to use resources and application
Hard to identify from your ad exactly what item you are purchasing.
I am not sure that I am getting the stole/scarf as shown in the picture. I would like more clarity in your description.
I have been waiting on a refund for over 2 weeks. They have received my returned items and promised me a refund but nothing has happened. Stay away. This is a terrible place and they will steal your money
Dear customer,
We apologize for any inconvenience or frustration you may have experienced with regards to your refund. We understand that timely and accurate refunds are essential to customer satisfaction, and we strive to provide a seamless and convenient shopping experience for our customers.
We want to assure you that we are not thieves, we are a legitimate company. Regarding returns, it takes time to put the information into the system after the package arrives at the warehouse, so there may be cases where the tracking was delivered but our system has not yet recorded it.
Regarding refund, we started to process your refund on December 4th. After checking, the refund is still being processed and it is estimated that it will be returned to your account within 1-3 days. Credit or debit cards may take an additional 3-7 business days to process, depending on your financial institution. We have also forwarded it to the finance department to arrange your payment as soon as possible. Thank you for your patience and understanding.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our refund process.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
Very quick and straight forward. In good condition as well.
Great items to choose from! And very fashion forward styles…
You don't offer discounts for under $100 purchased. You show sets but only offer the price for one piece.
Don't offer discounts for under $100 purchased.
Great styles and the quality of the items I ordered. I did not like that it took over3.5 week before I got all of the items.
Beautiful clothes for the best prices when on a tight budget.
I love the clothes and discount for now. I love my dress. I got many complements on it. It was just what I ordered. Yes, I will be ordering again in the near future. Make sure it comes on time this time around.
I love the discount also.
I visit Stylewe site because the clothes are fashionable and interesting. When I saw this top, It immediately grabbed my attention. Then I saw that it was on sale. I had to buy it. When it arrived, it fit perfectly and looked great. I'm so very happy with this purchase.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for any inconvenience caused by the difficulties you experienced regarding the return label. We understand that returning products can be a hassle, and we strive to provide our customers with clear and easy-to-follow instructions and prompt support.
Regarding returns, we have checked and confirmed that we have sent you a return label multiple times. You contacted us to return the product on November 24. We responded to your return request on November 24, but did not receive your reply.
You then contacted us through paypal, so we sent you a return label in paypal on November 27th. But you still don't seem to have received the return label we sent in paypal, so you contacted us via live chat on December 1st and December 3rd, and we again sent the return label to you on December 1st and December 3rd. If you don't find our emails, you can try to find them in spam list.
Now your return parcel has been received. The refund was successfully issued on our end.
Thank you for taking the time to share your feedback with us. We are sorry that this makes you down and will strive to improve the quality of our services and for better policy.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE