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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Bangladesh
1 review
1 helpful vote
Follow Christinia a.
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Awesome customer service
January 12, 2016

I ordered some dresses form STYLEWE, the style and color are exact like the online picture. Dress is wonderful & fits perfect. The quality is good and price too. Overall experience with StyleWe has been superb and awesome customer service :)

Date of experience: January 8, 2016
California
1 review
13 helpful votes
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Scam
January 11, 2016

I ordered a dress for my wife. It took nearly a month to arrive and was two sizes too small when it finally got here. I am now trying to return the item, but I have not received a response despite sending them three emails over three days. Do not give this unethical business your money.

Date of experience: January 8, 2016
Lanny S. StyleWe Rep
over a year old

Dear Ryan, Sorry you had a bad experience with your orders. Please contact our customer service at https://www.stylewe.com/account/contactus or email us at [email protected]. We will help you to resolve the issue.
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
We had replied your email with our return address. Pls check.

Illinois
2 reviews
4 helpful votes
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Always in style
January 11, 2016

Very good.The outfits are different, elegant unique with a mixture of Asian/European flair.The fabrics are of good quality and measurements are for the most part accurate. I order frequently...

Date of experience: January 8, 2016
Lanny S. StyleWe Rep
over a year old

Glad you like it. Hope to see you again at StyleWe.

New York
5 reviews
41 helpful votes
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I ordered a coat from Stylewe as a Christmas present. The coat was way smaller than indicated in the site, so I returned it with a request for an exchange. I've received no confirmation from StyleWe of getting the return, and no replacement. I've emailed them 5 times, no reply. VERY frustrating, since this was a gift.

Date of experience: January 8, 2016
Lanny S. StyleWe Rep
over a year old

Dear Andrea, Really sorry for the delay.As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding.
We will issue the refund in 2 days for you.
Thanks for your patience, Pls keep in touch with us by email.

New York
1 review
15 helpful votes
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Scam
January 11, 2016

Thieves! I contacted them right after placing my order when i saw the bad reviews. Despite having a cancellation policy in place they refused to cancel my order and lied to me and said that the order had already been processed by the shipping company when I have contacted them 2 mins after placing the order. Never again

Date of experience: January 8, 2016
Lanny S. StyleWe Rep
over a year old

Dear Sophie, Your order was already shipped out, Tracking number was 4582479694. You can check it in www.dhl.com. Pls wait for the parcel. If you don't like it, you can return it to our US address. Items can be returned for any reasons within 30 days of the delivery date. Once you return the items to our US warehouse and offer us the return proof, we will issue the refund in 3 business days. The process is easy and convenient!
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9

Thanks.

Hong Kong
2 reviews
1 helpful vote
Follow Rominy R.
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Unique and fast
January 10, 2016

It is great to shop new designing shirt, skurts and fashion stuff.
Price are light and the best face is fast home delivery. I have ordered 5 shirts, but i ordered all XL :). although it is my mistake but really like their service.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Rominy, I am so glad to receive such reviews from you. Hope to see you again at StyleWe.

Pakistan
1 review
1 helpful vote
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Nice experience
January 10, 2016

I have used these services and found them good. I will suggest all the people to use this. T helped me lot.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear, Really happy that you are satisfied with us. Looking forward to your next purchase! We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

Texas
2 reviews
8 helpful votes
Follow Priya H.
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Cute clothes but not easy to return
January 10, 2016

Ordered from stylewe and didn't look at the return policy (bc most places allow you to return for free)- the sizes were all a little small. I had to return them on my own dime ($24 shipping for 3 dresses and 1 coat). Love the style but given the return policy I will never buy from them again. I can't afford to take a risk on something not fitting or looking like I hope because it comes out of my pocket.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Items can be returned for any reasons within 30 days of the delivery date. Once you return the items to our US warehouse and offer us the return proof, we will issue the refund in 3 business days. The process is easy and convenient!
For return policy, you can check here: https://www.stylewe.com/information/information?information_id=9

Bangladesh
2 reviews
17 helpful votes
Follow Jovan a.
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Dresses I purchased are very stylish and good quality in general. But it was size problem. I tried to exchange item I received need larger size and they did it. Really it was awesome and i m very pleased. And price is pretty reasonable. I always ordered when they were on sale.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

Bangladesh
2 reviews
3 helpful votes
Follow Chere a.
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Reasonably priced
January 10, 2016

I ordered two dresses bcuz their originality caught my eye. Both came reasonably fast and are absolutely beautiful. They are well crafted from high quality fabrics and true to size.
I have ordered several more dresses from stylewe and one of them needed to be refunded. Absolutely no problem. Received refund within 5 days.
I am still amazed at how great their designs are, how well the clothes are made and how reasonably priced they are. Stylewe outfits are truly designer clothes.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

District of Columbia
1 review
0 helpful votes
Follow Lela R.
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2 thumbs up!
January 10, 2016

Excellent value of quality clothing – One can always find exciting high end clothing at StyleWe. The owner has a great knack for dressing each customer in style.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

VE
1 review
0 helpful votes
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Great!
January 10, 2016

At first I was really nervous since I was buying some clothes for my girlfriend as a gift. She is a girl that pays a lot of attention to the way she dressed, so I wanted to give her something that would suit her perfectly. So I bought her a nice white top, with laces. Very nice. I odered it in a size m. I was really nervous it wouldn't fit but it did very nicely. I also made the acquisition of a nice skirt for her.

The order arrived in time, I can even say that it arrived very quickly. When I opened the package I was really surprised to find everything in order and in perfect contions. I have always heard that it is always best to buy in a real store, but let me tell you, this store offers really nice clothe that you can't find in a real life store. I was looking for something different and not as common as everything we can see on the streets.

I am really glad I followed my instincts since she really enjoyed and everything was perfect for her. She was really happy with my purchase!

I recommend!

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

VE
4 reviews
3 helpful votes
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Very satisfied customer.
January 10, 2016

I am very satisfied with the order and the product I received. I ordered a midi dress chiton printed with butterflies. The dress is navy blue, a little bit darker and it's a dress made with a high quality fabric. I am really impressed with the tissue and how it's all put together.

Another great point I have to say is that it fits me perfectly as I oder it. I ordered a size S which I though may have been too small but I was wrong. It fit so fine! Everyone makes me a cute compliment when I wear it.

I also purchased a knitted sweater, and let me tell you that it is so cute! I am so in love with it! It also fits me perfectly, I mean a little baggy but that's the sweater style. It does not deform my body shape by being too big, but it doesn't loose the effect by being too small. It is perfect. I ordered in white and it came perfectly, I was so scared to find a little spot, but no!

I am also very satisfies with the costumer service. Everything arrived very well packaged and in perfect conditions. The oder arrived on the time stipulated by the company. I couldn't be any happier.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

New Jersey
2 reviews
1 helpful vote
Follow carthy l.
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Nice.!
January 10, 2016

Wow! Really the quality and color of the dress is great. My all friends liked that. The service of the stylewe also quick and price is reasonable. I highly recommended to all dress Azimao and the quality was great and fittings was the best.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Cathy, Glad you like it. Hope to see you again at StyleWe.We would be greatly appreciated if you can share our website to your friends.
Have a wonderful day!

Bangladesh
2 reviews
1 helpful vote
Follow Zoe A.
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I bought a dress. I love it! It came timely and it fits perfectly! The dress is well made with quality fabric. I'm looking forward to wearing the dress this weekend and know I will get many compliments. Great website for shooing dress.

Date of experience: January 7, 2016
Lanny S. StyleWe Rep
over a year old

Dear Zoe, Glad you like it. Hope to see you again at StyleWe.

Arizona
1 review
1 helpful vote
Follow Niia m.
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There is no hesitation, 'www.stylewe. Com' is a good site
Regarding searching to consider substitute and also unique fashion.
I wanted to buy QILI (
Hand-drawn Cotton-blend Midi Dress).
So i purchased these products, and also attire had been transported
Quickly and also acquired right here after they had been supposed to.
Almost everything is associated with correct top quality and appear a
Lot more amazing as compared to their particular on the web.

Date of experience: January 6, 2016
Lanny S. StyleWe Rep
over a year old

Dear Niia, Glad you like it. Hope to see you again at StyleWe.

Virginia
1 review
23 helpful votes
Follow junghwa L.
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Very worry
January 9, 2016

My Order NO. 13G*******. Please check this order Nb & let me know when you will shipping. Your business website should indicate company address and phone Number as well. This is 2016 we live in. What kind of online business doesn't provide phone Nb and address? Plus! When you indicate you will response back to customer within 24 hours. Then keep your word please. You guys doesn't response within few days even for one email. Please be response, be reliable, be honest. If you don't. I will find out way that I can report you. If it is really scam. So either you prove me that your not scam by well responsible response in timely manner.

Date of experience: January 6, 2016
Lanny S. StyleWe Rep
over a year old

Dear, sorry for the delay.As we are experiencing high email volumes, our reply might be delayed. We do apologize for any delay and hope for your understanding. Your order was already shipped out. Tracking number is. 3756760324
You can track it in www.dhl.com
You can log in our website to check the tracking number and order status as well. It will take 7 to 10 business days to deliver.
Thanks for waiting.

New York
1 review
10 helpful votes
Follow T F.
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My dresses came very quickly, but one didn't fit and so I followed instructions carefully to exchange for a different size. In their instructions, they say that if you provide proof of shipment, which I did, then they would send the exchange item within one business day. Well, I sent it a week ago and haven't heard anything, no email no notification of a shipment, nothing. If they don't plan on doing what they say, then they should not promise anything. I'm extremely disappointed.

Update: they just notified me that my exchange is on the way and gave me a tracking number. I will update this once I get the dress.

Update: The tracking number for my exchange is for DHL, and there is no information after Jan 13. It stops in Hong Kong. There is a USPS tracking number on the DHL website, but USPS says that is not a valid tracking number. I can't get DHL or StyleWe to respond to my inquiries. This is such a hassle, it's just not worth it.

Update January 27,2016 - I now agree with all the reviewers who say that StyleWe are all liars. They do not care about customer service, and they take a very long time to get back to you if they do at all. I guess they don't feel like they have to live up to any honest business standards. I would never buy from them again.

Update January 28,2016 - I finally did receive my exchange, and am happy with the dress. I just gave them 3 stars because their communication is bad and they promise turnaround times that they can't keep. Only if they can work those things out I would buy from them again.

Date of experience: January 6, 2016
Lanny S. StyleWe Rep
over a year old

Dear, We didn't receive your email or return proof.
Pls email us at [email protected] Then we can handle your issue asap. By the way, I had checked with our US colleague, they didn't receive the package as well.

New York
1 review
14 helpful votes
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I purchased a dress. It was horrible. The color were not the same as the picture. The sewers are using pictures from another site and trying to make the same dress. It is not worth the trouble to purchase from this site. I gave it one star, but it should be zero stars.

Date of experience: January 6, 2016
Lanny S. StyleWe Rep
over a year old

Dear Sharon, Thanks for your feedback. Hope to see your again at StyleWe. For the size, do remember to check the product details to see the measurements or just click the size icon to see the corresponding/specific measurements. If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

Texas
1 review
3 helpful votes
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Great quality
January 9, 2016

I love the dress I ordered. I had it shipped express because I need it the dress quickly and I received the dress within a week. Their sizes do run small but they do give you the measurements though so you can always order one size up. I will be ordering more dresses here! I would recommend it to everyone.

Date of experience: January 6, 2016
Lanny S. StyleWe Rep
over a year old

Glad you like it. Hope to see you again at StyleWe.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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