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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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New Hampshire
1 review
1 helpful vote
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Great style, great item
February 7, 2016

I ordered a down coat and it is better than I could've hoped. The designer (Other Crazy) had a great eye for details, such as metal zippers, and other tailoring that made this coat very special. I ordered an XL, thinking it might run small. I was right, and would suggest paying close attention to the sizing. I had questions for customer service, which were all answered. The processing time was reasonable considering that the coat came from Singapore and I think they are made to order.

Date of experience: February 4, 2016
California
1 review
2 helpful votes
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Overall Good Product
February 7, 2016

The dress which I bought from them is overall good in quality.One thing that I will appreciate is their quick delivery system. I didn't get any hassle receiving the product to my address. Thank you 'stylewe.com'.

Date of experience: February 4, 2016
Georgia
2 reviews
16 helpful votes
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Took 3-4 weeks to receive order. Size was a fraction of what was stated in the size chart. I contacted them to return the item, but they have not responded in well ovar the 24 hours they said they would respond in. I tried to email them again but their website won't submit the email. Some serious problems with this company. And what's with this taking a photo of the package? I will never order from them again.

Date of experience: February 3, 2016
Lanny S. — StyleWe Rep
over a year old

Dear E C.

As you have submitted a return/exchange request, we will reply you the return instructions ASAP.

If it is inconvenient for you to take a picture of the return package as a return proof. You can just tell us the return tracking number, we will process a fast refund for you.

Nevada
1 review
4 helpful votes
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Getting better!
February 6, 2016

After my first review I was contacted by customer service rep. We agreed on the exchange (without extra cost) and expected delivery date.
I like what I see on their site and will order more if this order goes well.
I will update my review after I receive the order.

Date of experience: February 3, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Ziavana K,

You can change your password by clicking forget password when you try to log in.

We are really sorry for the delay in processing your order. We will process your replacement immediately when we are back from our new year's holiday.

Texas
1 review
0 helpful votes
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Gem of a discovery
February 6, 2016

I accidentally came across the StyleWe website and was drawn in by the designs. The many designers on the site gave me plenty of styles to choose from. I placed my first order last month and was so pleased with the quality of the material and the workmanship of the garments. I loved them. I just yesterday placed my second order. I like the site because no one else will be wearing the dress I am wearing and I like that feeling. What sold me was the high quality materials used and the workmanship. The prices are reasonable and I felt I got the quality that I paid for.

Date of experience: February 3, 2016
Florida
1 review
1 helpful vote
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Last week I have purchased a dress from this site, their response was very quick. They arranged to ship the dress to my address in time and I received the product as I saw in the site. Fantastic online shopping mart.

Date of experience: February 3, 2016
Canada
1 review
1 helpful vote
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You can trust this site because they are really authentic, they provide best quality product, which I have purchased from them is fabulous in fitting, I like the dress and feel gorgeous to wear it.

Date of experience: February 3, 2016
California
1 review
3 helpful votes
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Great quality
February 5, 2016

I received my items right on time. First of all let me say the packaging was beautifully done. Every dress was put in a zip lock looking packaging and so organized and even my receipt was put in a envelope. Nicely done. The dresses I recieved was exactly like I saw on the website. The quality was great and the sizes were exact. At the beginning I was little unhappy with their customer service but seeing the items and the way they handled everything definitely made up for that. I would definitely order again.

Date of experience: February 2, 2016
California
1 review
22 helpful votes
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The quality of cloth is very bad when I receive my purchase order.
When I open my package, it has very strong plastic burning smell.
The pattern is printed on cloth, it can be washed off.
The quality is not worth for $89.99.

And I have been waiting for almost a month to receive my orders.

Date of experience: February 2, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Penny,

You are welcome to submit the return/exchange request~

Florida
1 review
14 helpful votes
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Pure froud
February 5, 2016

After i got merchandise and want to return it this is impossible

Date of experience: February 2, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Lyudmila,

Pls submit the return/exchange request, and we will reply you with the return instructions and U.S. return address.

You are welcome to give us an order number for a check~

GB
1 review
1 helpful vote
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Response timeframe and resolve issue
February 5, 2016

This has been great service to me. I order few times and all what I want to have the answer was provided right away at my satisfaction. Of course if you order something online, the longer waiting time for preparation your order is always expected.

Date of experience: February 2, 2016
AE
1 review
0 helpful votes
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Good merchandise
Good customer service
Fair prices according to quality and brand

Date of experience: February 2, 2016
AE
1 review
1 helpful vote
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You cannot go wrong shopping at StyleWe.com They carry top quality items and give great service with free shipping. Even on returns. They are one of my favorite places to shop.

Date of experience: February 2, 2016
AE
1 review
0 helpful votes
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Great experience!
February 5, 2016

I love this website I bought so many items from them. Recommend them.

Date of experience: February 2, 2016
California
1 review
0 helpful votes
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Nice Quality of Product
February 5, 2016

Excellent fabrics quality, fitting is also nice.In a word, in terms of quality this site provides the No#1 quality of product.

Date of experience: February 2, 2016
California
1 review
22 helpful votes
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Difficulty returning
February 4, 2016

I bought 2 items. Kept one and asked for address to return item 2. They bounced email asking for return instructions. This is the same email i used when asking for delivery info which they responded to earlier hmmm. Hoping that they can hold me off for 30 days so the item becomes unreturnable? I specifically asked this question before i made a purchase.

Date of experience: February 1, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Mellen K,

Please kindly log into your account on our website.

There is a "Return/Exchange " button beside each specific order. Just click it and submit the request and you will get authorization from us.

We will reply you with the US return address by email after then.

You are welcome to give us an order number for a check~

Louisiana
1 review
24 helpful votes
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My Return was delivered DEC 31,2015. I have emailed customer service several times since then and no reply and NO REFUND! It has been over a month.
DO NOT ORDER FROM THIS COMPANY!

Date of experience: February 1, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Bri,

We are really sorry for the late reply. As I checked, we did receive your return package.

I have arranged a refund for you, pls wait for 3 business days for a check.

By the way, next time, it will be helpful if you could submit the return/exchange request online~

New York
1 review
2 helpful votes
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Gorgeous clothes!
February 4, 2016

My first purchase consisted of 2 silk tunics. I had some anxiety about the fabric not being as nice as I imagined it to be--sometimes, you never know what will arrive. I'm happy to say that the tops exceeded my expectations in every way! Quality manufacturing; lovely design; beautiful prints, but best of all the fabric was as light, floaty, and fabulous as I hoped it would be. I was so pleased with the items that I've ordered 2 more tunics (mini dresses but I'll wear them with crop leggings), and can't wait till they arrive.

Note: One of the dresses is on back order, so they volunteered to ship it express for free when it becomes available. That's customer service!

Loving StyleWe,

Kimberly
Eugene, Oregon - USA

Date of experience: February 1, 2016
New Jersey
1 review
31 helpful votes
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Don't order from Stylewe
February 4, 2016

Do not order from Stylewe, the majority of positive reviews on this site are not ligitimate. I jumped through all their ridiculous hoops to return two dresses, which included requesting their return address five separate times, taking pics of the return box and receipt. I went a step further and sent them a picture of the tracking report, which proved the dresses were received on January 27th. I've sent 7 e mails and none have been returned. After reading other reviews on different sites, this is not uncommon. Many consumers are left without a credit plus shipping costs. I can't even get started on the actually dresses verses the pictures on their website. I'm now reporting them to the BBB, the NY State Attorney Generals office and Paypal. Stylewe is a fraudulent company, do not order from them!

Date of experience: February 1, 2016
Lanny S. — StyleWe Rep
over a year old

Dear Sharon,

I see your refund has already been issued, pls have a check~

New Jersey
1 review
3 helpful votes
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I love the 2 dresses I've gotten so far - they look and fit exactly as pictured, and I get a ton of compliments on both. I'm not sure how long they'll last, but I will not be wearing them very often anyway because of their uniqueness. The shipping WAS slow, as indicated in some negative reviews, and there was no notification when the order went out or any tracking information. I did email customer service when I felt too much time had gone by without me knowing what's going on with the order, and they got back to me the following day and let me know my order status. So that was all good, but I didn't need to return anything, and now that I've heard all the horror stories about returns I'm hesitant to order more. Also, I had a promo code and there was no spot to put it in during the checkout process. Very strange!

Date of experience: February 1, 2016

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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