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StyleWe

2.9

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StyleWe Reviews Summary

The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.

This summary is generated by AI, based on text from customer reviews

service
936
value
426
shipping
436
returns
349
quality
1,668

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49,258 reviews

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Rhode Island
1 review
12 helpful votes
Follow Joyce G.
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First time I ordered from this company and will be the last. I received the dress which was obviously porrly made and not true to size. I removed the dress from the bag, saw that it was enormous, put it back in the plastic bag and sent it back via UPS. They sent me an email with photos of "stains" and refused to refund my money.If this item were stained(and that is a big IF) it was stained when I received it and certainly not from anything I did. This feels very much like a SCAM. I saw another reviewer had the same experience. SHame on them!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2017
Lanny S. StyleWe Rep
over a year old

Hi Joyce,

Sorry for this inconvenience first.

For order# 45735039, we have done quality control before shipping and item was sent in a good condition. But it was returned and received with a stain. That's why we email you to let you know about this.

Next time if you receive an item with stains, pls contact us immediately before you return it so that we can handle this issue properly.

In this case, we will issue a full refund.

If you have any issue, feel free to email us at [email protected] or call us or chat with us.
Best regards,
StyleWe

California
2 reviews
9 helpful votes
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WARNING. Clothes are not well made & fit only very very petite frames. If you attempt to return for a refund, CAREFUL, you will need to keep every piece of paper ( you should take photos?!) & Then, they will still keep your money. Stylewe STOLE $300+ from me. I followed all instructions for refund 7 months ago. They claim they can't find the package... warehouse must be huge. There's no contact info besides email. No Aacountability, no values, no Customer service --they're arrogant & ignorant. If they're registered to do business in the US, they should be kicked out for SCAMMING & Stealing people's monies.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 29, 2017
Lanny S. StyleWe Rep
over a year old

Dear Ms. Jacky,

We apologize for all inconveniences caused.
We are sorry that as we did not receive your return parcel and refund can not be issued.

It would be really helpful if you could offer us a return receipt or a return tracking number, that indicates the items was delivered to our return center, we will issue the refund accordingly.

If you have any questions, feel free to email us at [email protected] and we will reply ASAP.Or you can speak with our live person through our live chat window.

Best regards,
StyleWe

Serbia
1 review
1 helpful vote
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Just received my first order from Stylewe and after reading all reviews I'm happy to say, you're wrong. Maybe I got lucky, all my dresses, great fit, well cut. What can I say?

Date of experience: April 25, 2017
Poland
3 reviews
3 helpful votes
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Good quality
April 28, 2017

Stylewe is a great site. I ordered two T shirt from there and they came in great condition and looked exactly as picture. The shipping was a bit slow and the sizing was a bit off but other than that shopping by Stylewe was a great experience!

Date of experience: April 25, 2017
Nevada
6 reviews
1 helpful vote
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I just wanted to leave an excellent review regarding my purchase of the above item. I ordered it for my daughter's upcoming wedding, and there are just no words for how happy and excited I am about it! It is not only absolutely beautiful, but it fit me as though it were custom made for me, true to the sizing chart on your page. I am 4'11" tall, 128 lbs., but according to the sizing chart I needed an XL, and it fits me like a glove. Also, it came sooooo fast, which is always a plus! Thank you so much, and I look forward to future business with you, and I will definitely refer all my friends and family as well!

Date of experience: April 25, 2017
GB
1 review
0 helpful votes
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Amazing!
April 27, 2017

I ordered a bikini weeks ago and it just came in today and I love it! I received my shipment without much waiting although I went with "free shipping". Receiving international shipment in short time is real surprise.

Date of experience: April 24, 2017
Poland
1 review
0 helpful votes
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Stylewe
April 27, 2017

Stylewe is a wonderful website for women who always changes their clothes and always catch fashion. Believe me, give it a try. Totally worth it!

Date of experience: April 24, 2017
Italy
1 review
0 helpful votes
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Amazing experience
April 25, 2017

I can sincererly say that this was a very good experience of Stylewe. You can get a great product at an amazing price. Well this was one of those! I've done a lot of online purchases and seen different type of products and this is definitely on my top list. All my items are looks great and fit me.

Date of experience: April 23, 2017
Albania
1 review
0 helpful votes
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Great help received!
April 25, 2017

I am really glad that not only did customer service resolve my problem... but they also understood the urgency of my order and helped me to some extent. I think will receive cute dress.
Sometimes it's best not to read reviews...

Date of experience: April 21, 2017
Italy
1 review
0 helpful votes
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Beautiful
April 23, 2017

All of great quality. Stylewe is really the women's paradise, arrives at home accurate and protected, expedition and, excellent atery

Date of experience: April 21, 2017
Italy
2 reviews
0 helpful votes
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Every woman needs to have a little black dress in her wardrobe. However, normal black clothes can get boring, and that is why i should go for this Asymmetrical Sleeveless Mini Dress. In addition, it really helps that this dress is super elegant and lovely. The floral prints are something, which never goes out of fashion and this dress with its beautiful floral prints look terrific. Quality silk fabrics are using for superb finishing, and i can certainly wear it confidently at parties and for my date.

Date of experience: April 20, 2017
Serbia
1 review
0 helpful votes
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Amazing quality
April 23, 2017

If you are looking for a dress that you want to wear as regular workplace attire and you want to be in your best feminine contouring features, then this one is for you. Moreover, it is a Bodycon dress, which can flatter women of all shapes and sizes. It is a long sleeve dress with a shirt collar for added attraction. Affordable pricing makes it a favorable choice if you are budget conscious. It is one of the best additions, and you can make to your wardrobe.

Date of experience: April 20, 2017
Virginia
1 review
13 helpful votes
Follow Saloni V.
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I bought the clothes. The color does not match as shown in the pic and finishing quality is really not so great for the price I paid. I tried to return it but they ask for explanation and post explanation email no more reply on where I am suppose to return. My suggestion never buy anything

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2017
Lanny S. StyleWe Rep
over a year old

Dear Saloni V.

We are sorry for all inconveniences caused for this order return.

As you mentioned that there is colour deviation and quality issue for the item you received, we would love to check it with some pictures to handle the issue for you.

We have sent you the return label for it, pls check and arrange a return.

We will be waiting for the returned item to issue a full refund for it.
We sent you an email, pls check.

Best reagards,
StyleWe

Pennsylvania
18 reviews
47 helpful votes
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Perfect experience
April 21, 2017

First let me say that I am a legitimate reviewer. I didn't read their reviews until AFTER I made my purchase, but I'm glad I did. I would have never ordered had I read the reviews first. The blouse I ordered is PERFECT in every way (fit, quality, looks just as pictured). It took about 10 days to get, during which I called the Customer service number. I received a call back about an hour later. Yes, the blouse came from Hong Kong, and it says made in China. There is no sewn-in tag on the blouse, and the "designer" is only listed on the hanging tag that you throw away. This may be problematic for some, but not me. It is VERY well-made and looks great. The packaging it came in is presented very well and is high-end. I cannot speak to return issues that others have had, but I would definitely order from there again.

Date of experience: April 18, 2017
Bulgaria
1 review
0 helpful votes
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Great service
April 20, 2017

I'm very happy with the dresses I got. The whole process was easy and I'm quite satisfied with what I recieved.

Date of experience: April 17, 2017
Washington
1 review
12 helpful votes
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Scam!
April 19, 2017

Ordered dress. Received dress. Pretty but cheaply made. Held dress up and saw that it was too small. Immediately put dress back in mail to return it. Then they refused to refund money saying that there was a stain! No way there was a stain from me on that dress. I barely touched it! Luckily, I got it through a credit card/pay pal and they both sided with me in the dispute!

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2017
Lanny S. StyleWe Rep
over a year old

Hi Cindy,
Sorry for all the inconvenience may caused.

Next time, please check carefully when you received the item, if there is any issue with it, please contact us first before you returned it.

Our return policy indicates that Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.

And we've offered the solution to solve this issue. Please check and advise.

Best regards
StyleWe

New Jersey
1 review
13 helpful votes
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SAVE YOURSELF!
April 19, 2017

CLOTHING DOES NOT APPEAR AS ADVERTISED. Expect CHEAP LOOKING, DEFECTIVE, HIDEOUS clothing instead.

Good luck asking for a return address if you have a problem! This company should be shut down. I feel so sorry for myself and everyone else who makes the same mistake. I bet they make their business off of first-time buyers.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2017
Lanny S. StyleWe Rep
over a year old

Dear Sarah,

Thank you for your feedback.

Upon checking, we are sorry to inform you that order exceeds 30 days. According to our return policy, item can be return/exchange within 30 days from the delivered date.
Please read the return policy for more:
https://www.stylewe.com/information/information?information_id=9

Best regards,
StyleWe

Texas
1 review
12 helpful votes
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Company is a FRAUD!
April 18, 2017

I order four dresses from Stylewe. When they arrived, i tried them on. Two fit and the other two did not fit. I immediately sent a request online to return two of the items. I returned them in the original packaging with all labels. For one of the returned items, they sent me an email saying there was a stain on one of the dresses and refused to send the refund. So Stylewe had the dress and refused to refund. First, trust me when I say this: no way did I wear that dress. I would have looked like a fool in public in that dress. It fit my body style just that badly. So, Stylewe punishes you for trying on the merchandise and uses any excuse to refuse the refund. The other item I return, I have not received any response and no refund. Don't use Stylewe! The company is a FRAUD! If you get horribly fitting clothes, tough you have to eat it. They will not send a refund AND will keep the returned items (not that I want that monstrosity back).

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2017
Lanny S. StyleWe Rep
over a year old

Dear Mildred,

The refund is under processing, but we found that you filed a paypal case with incorrect amount. We have sent you an email with details.

Please check and we will be waiting for your reply in email.

Best regards,
StyleWe

California
2 reviews
1 helpful vote
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Mostly Pleased
April 18, 2017

First of all, I have found the customer service to be very responsive and helpful, unlike some of the reviews I have seen. My first order was a blouse, which read size 2 (U. S), so I ordered it. Then I realized (after I ordered) for this item, a size 2 was a medium on the tag, (I wear either a XS or Small. But, since I thought it was coming from China, I mistakenly thought that a medium would probably fit. I was wrong. It was an American medium, and it was way too big. But I didn't want to go through the hassle of returning it, so I washed and dryed it in hot water, hoping it would shrink, (It didn't). But I wore it anyway, because I liked the style so much, and I made it work with skinny jeans to offset the larger size. So, I put in another order, figuring the sizing was due to my negligence, but this time I made sure to check the sizing to ensure that the sizes would be XS or Small in American sizing. The second order came, and everything I ordered fit perfectly. So, I will continue to order from this company. I truly believe they are legit, expensive, but legit. Their clothes are very unique. Also, they have all kinds of discounts and coupons to offset the high prices.

Date of experience: April 15, 2017
Florida
1 review
6 helpful votes
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Stay away
April 17, 2017

Stylewe is a fake company. They have no live customer service. They posted items on their site that they don't even carry. Their shipping take days. And forget about returning and refunding. I warn you "STAY AWAY". Find yourself another clothing company.

StyleWe attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2017
Lanny S. StyleWe Rep
over a year old

Hi Ms Josefina,

We are sorry that due to the measurement changes, the order cancelled.

The refund was issued to your original payment method already and we still hope to see you again in StyleWe.

We will also forward your feedback to our designer and it will help us improve our service and quality.

Sincerely apologize for all inconveniences caused.
If you have any questions, feel free to email us at [email protected] and we will reply ASAP. Or you can speak with our live person through our live chat window.

Best regards
StyleWe

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope t...


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