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StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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Great! I do wish you offered more in plus size; I love the quality of your clothing and they look as they did in the promotion
I Need more details on length. I am 5"11Tall I like my maxi really long. And more details on fabric. I hope I can get this soon possible THANK YOU! Not good
I Need more details on length. I am 5"11Tall I like my maxi really long. And more details on fabric. I hope I can get this soon possible THANK YOU!
Very disappointed. I ordered four items and received only three. I tried to contact the seller, but could not get through.
Dear customer
We would like to apologize for any inconvenience caused by the missing item. After checking your order history, we have found that the last item was delivered yesterday, and we have just emailed you the tracking information. Sometimes hot sale items require more time to prepare before shipment, so we shipped the items separately so that you could receive them as soon as possible. We hope that you will find the last item satisfactory.
Regarding your attempts to contact us, we apologize if we did not respond to your email. After verification, we have not received your email. We respond to every message we receive, but sometimes our responses may be overlooked or go to your spam or junk folder. It is also possible that our emails were blocked by your email operator as advertising emails.
We suggest trying to contact us with another email address (such as Gmail), or contacting us via online chat. You can find the chat button on the bottom right corner of our website. If there is a delay in response, please be patient as our customer service inquiries have increased dramatically resulting in slow online responses.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
Order a few clothing items arms were small and did not fit. Unable to reorder or get a refund. Customer service number non existence and no response to my emails requesting a refund. Wish this could have work out - love the look of clothing and the one summer dress received is perfect. (just no sleeves). Risky, but good quality of clothing, if it fits.
Order only if you have skinny arms, not average size (my junior size daughter couldn't get her through the sleeves)
Wedding Guest Floral Crew Neck Lace Dress
Color: Blue; size: M
SKU: WE47E25CB9E5
Quick responses to my e-mail inquiries but product is of low quality.
A very easy, good shopping experience for me. I love unique designs and the website is easy to navigate.
The process has been OK with me I have ordered from you before and I hope that this item will stand up to the quality that I have received before
Ordering was easy but the quality of the garment is poor
Really easy to find what you're looking for, masses of lovely styles at great prices.
And so easy when checking out.
Ordering was very easy - received my order in a timely manner
Can not set up an account
Item received is nothing like the picture advertised.!
The dress received is a very very cheap copy
Dear customer
Thanks for your feedback regarding your recent order. We are sorry to hear that the dress you received did not match the picture advertised.
Regarding your concern about setting up an account, we have checked our records and found that you have already registered an account with us. Therefore, there is no need to repeat the setup process. If you have any issues accessing your account or need further assistance, please do not hesitate to contact us.
Regarding the discrepancy between the item you received and the picture advertised, we apologize for any confusion or disappointment this may have caused. Please send us photos of the dress you received, and we will verify the issue and work with you to find a satisfactory solution. Our customer service team is dedicated to ensuring that our customers receive the products they expect and deserve, and we want to resolve any concerns you may have as soon as possible.
Upon inspection, we have never received your email or return request. We apologize if you have not received a response from us via email. We want to assure you that we do respond to every message we receive, and it is possible that our response may have been overlooked or gone to your spam or junk folder. Sometimes email operators identify our emails as advertising emails and automatically block our emails.
Since we cannot proactively contact customers through other means except emails, if you still cannot receive our emails, please contact us with another email address (such as Gmail), or contact us via online chat. You can find the chat button on the bottom right corner of our website.
We appreciate your trust in our company, and we want to assure you that we take all feedback seriously and are committed to providing the best possible customer service.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
So far so good. Easy!
Hopefully the item are what they look like in the picture.
Nice price and good quality material fits good and very fashionable. I would buy another if it comes in a different color.
Easy to navigate the website. Hundreds of beautiful and unique selections. Great shopping experience throughout transaction.
I ordered in August and still waiting on my blue skirt! What i did receive is nice quality... but what a wait
Style We sent package to my address, but did not include my name or Apt number, even though they knew both so it got returned as undeliverable by USPS. Complained to Style We and they blew me off AND kept my money! Do not order from them!
Dear customer
Thank you for bringing the shipping issue to our attention and expressing your concerns. We apologize for any inconvenience caused and understand your frustration.
Our records indicate that the shipping label did include the recipient's name and apartment number. To provide further clarification, we have sent you a photo of the shipping label via email. Please review the photo and let us know if there are any discrepancies.
However, we understand that there may have been a misunderstanding or an error in the delivery process. You left no street name or apartment name. To ensure accurate delivery, we kindly request that you reply to our email and confirm your complete address, including the street name and apartment name if applicable. This will allow us to review the information and take the necessary steps to prevent any future shipping issues.
We apologize for any inconvenience caused and assure you that we take these matters seriously. We want to ensure that your order is delivered correctly and promptly. Your satisfaction is our top priority, and we will do everything we can to rectify this situation.
Thank you for your understanding, and we appreciate your cooperation in confirming your address.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
First time using StyleWe. I am very impressed with the quality of the outfit and such affordable price. Received my order on time.
It has been over one month, and have not received my order. The free item was received so the delivery address is correct in your system. Will never recommend or purchase from your website.
Dear customer
We apologize for any inconvenience caused by the delay in receiving your order. We understand how frustrating it can be to wait for a product that has not been delivered within the promised timeframe.
After checking your order, we would like to inform you that hot sale items can sometimes require more time to prepare before shipment, and we may ship items separately to ensure that you receive them as soon as possible.
However, we apologize for any confusion or lack of communication regarding the status of your order. We have sent an email to you with the most recent updates on your order. Please check your inbox, including your spam or junk folder, for this information.
Regarding the dress, we regret to inform you that it is still in transit and has not yet been delivered. The estimated delivery date is 2023-11-04. We apologize for any further delay, and we will continue to monitor the status of your package and provide updates as needed.
Thank you for your patience during this time, and we hope that you are satisfied with the items you have received so far.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Echo
STYLEWE
In my order was a beautiful dress which I had planned to wear to a special occasion. The dress, according to the website, was available when I paid. However I was informed shortly thereafter, that the dress had sold out. I was refunded without problem, however it should have shown sold out on the website.
Easy to use website. Clothing is beautiful. However if possible it would help if there was an indication of the fabric. For example, if the skirt is wool, linen, cotton, etc.
Website is extremely easy to navigate.
Not pleased with the whole process.Had to email customer service a number of times.
Dear customer
Thank you for bringing the issue regarding your recent order to our attention. We apologize for any inconvenience or worry this may have caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
You can return if you don't want the item. You can check our return policy here: https://www.stylewe.com/information/return-policy
We have email and 24-7 Live Chat service now. Upon checking, we received one your email on Aug 23rd and replied you on Aug 23rd. Feel free to contact us if you have any issues.
Thank you for taking the time to share your feedback of our customer service. We always strive to provide prompt and efficient service to our customers.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE
On the very last order, I only got 1 instead of the 2 belts. I really like the quality of your products, the only thing is that you take too long to get!
I ordered a suit from Stylewe, that in the photos looked fabulous. When part of the actual product arrived, the fabric print was the same but the cut, the quality and the fit were really bad. I am sure that some of their products equal their description, but in my case, Stylewe was not a good fit.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused by the delivery issue.
Our estimated delivery date is based on several factors, including the destination address, and the time we assemble and prepare your items for shipment.
We understand how important it is for our customers to receive their orders in a timely manner. We are committed to improving our stock of items and shipping services to provide faster delivery times for our customers.We appreciate your patience and understanding, and we would like to offer our sincere thanks for choosing our services.
About product's length and fabric, usually you can check the detailed information in the item product details. If you cannot find, please contact our customer service center to check.
Thank you for taking the time to share your feedback with us. We appreciate your honesty about your experience and we will definitely take your comments into consideration to improve our products and service.
If you need additional assistance, please feel free to contact us by email at [email protected]. We will reply to you within 24 hours.
Best regard,
Ashley
STYLEWE