Stuffed SafariReviews 76

I ordered back in september 2016 the 46 inch standing ride on husky from stuffed safari,, while it was expensive its got great features, has scared many visitors with the eyes and size! It arrived in excellent condition, packaged very secure & no damage to the box at all. The customer service was very polite & helped me in the how to order and payment methods,, I even recieved a call after my payment had been recieved letting me know how long & the process. And i was impressed within a weeks time give or take my item arrived:-) I will for sure be ordering from stuffed safari again in the near future.

The shipping was fast however the product was awful. The 18" stuffed lion I ordered for my daughter's birthday was full of holes along the seams. I noticed it as soon as I took it out of the box and I loved it so much that I asked my mother to patch the hole. Well after she patched that one I literally picked the lion up and found another hole. Like none of the seams were completely sewn together. I emailed stuffed safari and sent them pictures of the defective product so they did send me another free of charge. The second lion did not have any issues with the seaming but the shape of the head is rather oblong and looks defective and the nostrils are different sizes. I feel like the prices are cheap because the product is faulty. My lesson was only buy from a reputable website in the future, not an internet unknown.

For those saying people just like to complain, know this is the only negative review I have ever written and I am only writing because I was so disappointed by the quality of these lions and they were gifts. I would hate to see a little kid be disappointed because their most coveted gift is literally falling apart.

I had read some negitive reviews so I was a little hesitant to oeder, but the price was so good I thought I would give them a try. My family's dog passed away on a Thursday, that night I ordered 4 small stuffed German shepherds with bandanas personalized with her name. Based on the reviews and the added personalization I thought it would be weeks before they arrived. They came on Monday! That is faster than Amazon! The dogs are also adorable. For the people who did have to wait, I guess I would rather wait for a real human to pack my order than to give the job to a robot. I also noticed most bad reviews are at least 5 years old.

They sent the wrong item which meant I would not have it on time for the baby shower gift. I emailed to let them know that I would like a refund. Printed the return label as requested in their email responsesnd madexa trip to the post office to send it back. Instead of a refund as promised, they sent the item I originally ordered which is now useless. When I emailed again, they just ignored it. They've earned all the bad reviews.

On july 30 2015, I ordered two personalized stuff animals regardless some bad reviews I read. On august 4 I called the company to know the status of my order since I need the animals by saturday that week. They respond to me quickly and answered my questions, the order was shipped, and it was supposed to be home by friday, the 7. After my call they sent me an email with the shipping confirmation and a tracking number. Today is august 7, I got home at 1:00pm and my order was there already, plus they look adorable! It took them just 1 week

My friends are at winshape camps this summer, so as a coming home gift I got them their group's animal. I also had a customized bandanna with their animal's "Tribe" on it. I ordered this on a SUNDAY NIGHT, it was delivered by Thursday at LUNCH! I am so glad I went with my own opinion and not those of most of the ones HERE. I don't know how people had problems, but I had an amazing experience! I will definitely order from this business in the future.

I ordered a flopsey moocow with a custom message bandanna for my girlfriend of 3 years a month before Valentines day. Received it within the same week. I was glad the bandanna included all characters in "I moo you, MooMoo: 3" and centered on the bandanna so it would look good. Moo is our word. I moo at her and she moos at me. It all started when I just mooed at her one day when I had nothing to talk about. The world will never not be moo again. I gonna mi'arry her. Every day.

I really think the site manager should include amount numbers for items in stock, because that really upsets a great deal of customers. But it's hard to run/expand a small business with money you get from your small business, so customers should consider this when ordering an uncommon or very popular animal.

Ordered 2 stuffed animals for my niece on the 1/2/14 and as of today the items haven't arrived. I contacted the company on several occasions regarding the whereabouts of the items, and all they do is blame customs or Australia Post as to where the items are.

I have asked 5 times for a refund as the items are clearly lost and they are REFUSING to refund me until they get the missing items back (if they do turn up). If they do get them back all they are going to do is refund the cost of the stuffed toys and not refund me the cost of the postage as well.

At this rate I will have to go and get my refund from my bank as they clearly don't want to refund me. Their customer service is non existent, they certainly don't want to keep their customers happy

I was thrilled to find Stuffed Safari! I had never heard of it, so was a bit leery. I needn't have been! OMG! The selection is huge, my grand nephew's "Kitty Gillis" (he's 4 years old, I've no idea what the "Gillis" is all about) is absolutely perfect, and I received it quickly. I'm about to place another order animal for my grand nephew due in July. I agree with the reviewer who implied that many of the poor reviews were written by folks who had unrealistic expectations of perfection from the post office (really?), and no tolerance for items out of stock. You cannot expect an item ordered a couple of weeks before Christmas to arrive conveniently and magically as if Santa isn't already overloaded. And to the reviewer who wrote in all caps: REALLY? THE CUSTOMER SUPPORT LADY HUNG UP ON YOU? Stuffed Safari is a gem.

Ordered a rather expensive item 8 days out from Valentine's day thinking that's enough time to cram a stuffed animal in a box and send it anywhere in the world. Feb 14th came and went, no animal, no email. I contacted customer service and was told they had to order it and will prob ship in another week or so. The call taker was polite and apologized, but expected me to understand it's the holidays. If your BUSINESS is shipping merchandise then notify the customer of any delays! I am not impressed with Stuffed Safari.