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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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It is a user-friendly website, and there are not too many things to put on it!
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I personally think that this web site helped me very very much through my proces. Okay yo nada me and you can do that for one day and yyyyytoo if i to come in a little bit i the best way for me yowy be a real boy if q don't want
Fast and efficient, easy to use to book a great rate
So far everything was easy and clear. I do not know what to add more
John did a great job and helped us a lot, but was a little slow. Great experience overall!
I had a good experience and got an amazing deal for my flight to Germany!
Excited with a direct flight and great price! We are happy to book, just hope it happens as scheduled
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I always expect studentuniverse to be cheaper or have better terms and conditions. But they are pretty restrictive and definitely not cheaper.
Booking was easy and user friendly! I love the option to pick my price with flexible dates to see the cheapest options. SU by far had the clearest process from all discount sites I've used.
Only downside is that you can't change your flight plans past 4 day window
I think it's the cheapest way to buy a flight ticket
We were skeptical at first w/ booking w/ this as we've been informed by others on scam 3rd party websites...not the case here...
Love this app cuz it rly got good prices for me as a student! I would use this app more cuz i love traveling but i got a tight budget.
Return flight options were not ideal. Would have liked better options.
This was my first time booking a flight and the way it is set up on Student Universe made the process very simple, I wasn't stressed at all. It was a great first time experience!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members