StockXReviews 2,464

Bought a pair of jordans for 450 3rd time wearing them the started falling apart left to right and top and bottom shoes went to talking to me never again

Ordered sneakers. Received an empty box. They are unwilling to credit me for product not received.

I Was sent a creased telfar x ugg bag, which i personally am shocked passed authentiction. Had to contact customer service 3 seperate times through the help center and only one of those times did i get an email response. After providing pictures of the crease multiple times (i guess somehow they kept losing the pictures) they still have yet to follow up for a resolution. Keep in mind ive made a solid amount of purchases from them in the past with this being my only complaint. The fact that they won't help resolve a single purchase given the poor state of which it was recieved is absurd.

Stay Away
3 months ago ι bought a pair of jordan air 1 low.
The package arrived in acceptable time. After 3 weeks the shoes show a ware far beyond normal. I communicate with stockx and they told me that they can't help me with the return, and they can't bring me in touch with the seller to sort this out. When i told them i will go to the bank to get help they told me that "Stockx has zero tolerance for disputes, and in that case the system automatically suspends the accounts".?
I strongly believe that they have no professional attitude what so ever. Even more i doubt the authenticity of the products sold in Stockx.
Stay away or buy out you own risk.

I ordered one pair of sneakers from StockX, as the shoe my son wanted was sold out on the Converse website. On my account it showed two orders with different order numbers. As soon as I saw this I immediately reached out to rectify the situation because I only ordered ONE PAIR of shoes. The response that I received from StockX was that they were too busy experiencing heavy volume. So, I checked my bank account and sure enough I was charged for that extra order number that I did not place totaling $361.50! While I can't post a photo of my bank statement, I am attaching a copy of order confirmation ordering one pair of shoes.

Unprofessional…even when the shipping company lost my package …and I called for over 2 weeks they wouldn't give me my money back!

I bought a pair of Nike dunks (which aren't cheap) and I received them damaged! They had holes, glue and paint all over them. It took 3 weeks for someone to even respond to my concerns! When they did the only resolution was a $40 coupon off my next purchase. They told me that this happens all the time, they just verify damaged shoes and send them to people. I will never purchase from this website again.

I ordered shoes on here for the first time, under the impression that I could return or exchange the shoe for another size if needed. Unfortunately the website fails to notify its users that they do not accept returns or exchanges -- what's worse is they recommend you re-sell on the website with little to no direction and fail to tell you that you have to pay a fee to re-sell. I accidentally ordered the wrong size and had no choice but to re-sell and lose more than what I purchased the shoe for. $#*!ty website and user experience overall. Would not recommend for new users.

I never got my items I haven't purchased 1 pair of shoes no customer service they will have you calling the bank a million times because of payment failures and when the bank says it's all good and it still doesn't work you know it's them haven't been able to purchase 1 pair of shoes

Worst experience with an online purchase order it has been verified for 2 dam weeks all I want is my money back verify that will never return here again worst experience ever

USED STOCK X THREE TIMES. HAD A PROBLEM EVERY TIME. THE LAST ORDER WAS FOR $1500 BOOTS THAT NEVER CAME! CONTACTED STOCK X VIA EMAIL (NO ONE ANSWERS THE PHONE) SEVEN TIMES WITH NO RESPONSE. HAD TO CALL BANK. USE GOAT!

They are scammers took my 300.00 for some fake shoes. There is white paper material in which the shoes are made of not leather or anything shoes are made with. And they won't return my money

Ottima comunicazione e consegna veloce. La mia esperienza complessiva è stata molto buona. Comprerò sicuramente di più.

StockX blocks your account when you make a legit claim
Ordered shoe size men 6,5 US and they send me a kids size?
Package did not arrive and they reguse to answer, made claim with Paypal and StockX deleted my account so all my info is gone! Hey