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Starbucks Reviews Summary
Starbucks enjoys a strong reputation for its diverse product offerings and the quality of its coffee, with many customers appreciating the cozy ambiance and loyalty programs. However, significant concerns have been raised regarding inconsistent service quality, with reports of unhelpful staff, service delays, and poor customer support. Issues with order accuracy and dissatisfaction with pricing have also emerged, leading some customers to seek alternatives. Overall, while Starbucks remains a favored choice for many coffee enthusiasts, there is a clear need for improvement in customer service and product consistency to enhance the overall experience.
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I have been a Starbucks customer for years. The steadfastness of their quality service and coffee is second to none. The proof of their standards is the years and years of proven service and "customer-first" attitude. They get my money because they deserve it.
I visit Starbucks everyday at a lunchtime to have a tasty coffee break. As for me this is the best place to forget about bad vibes while enjoying your coffee.
Never tired going there and having my favorite latte. The only thing I wish is the prices to be lower. But still cannot resist visiting the place and have my coffee.
Firstly, this is the place where I can always enjoy the tastiest coffee locally. Secondly, and it's the most important part, this is the best place to meet for me with my friends. We really love Starbucks!
To me, the Starbucks coffee used to taste a little better. As if with the years, they stopped paying such attention to every customer, because there are still many of them... But that's a bad approach to business. Not only the coffee isn't as good as it used to be, and I think I'm not the only one who noticed it.
Favorite coffee is here. I like to hang out with friends. And we usually start our evenings with coffee from Starbucks.
Honestly, never thought I'd hate it. I had the chance to try their drinks recently only ( never had the urge and temptation to do before) and I was really disappointed. Plain coffee. Nothing special about it. But for the price you may find something significantly better.
Coffee is my daily habit. And I think there is no better place than Starbucks to get one more aroma drink. For many years I'm a fan of Starbucks.
On the afternoon of May 4,2020, at approximately 3:30pm, I made the choice to go to the drive-thru at Starbucks 2810 E. 116th St. Ste. 100, Carmel, IN *******. Using information provided on the Internet, I saw that this store closed at 9pm, and was therefore still open. When I arrived at the drive-thru, there was a longer line than I would usually wait in at a drive-thru. Yet, I had my dog with me and we were enjoying the afternoon, and Starbucks sounded delicious. I joined at the back of the line of cars.
The cars gradually moved forward, time passed, and finally, at 4:00pm precisely 30 minutes after I started waiting I reached the speaker. When I started to place my order, the customer service representative informed me that the car before me had been their last customer for the day, and I therefore would not be served. It would be an understatement to say I was surprised by this. In fact, I impulsively asked, "Are you serious?" And she was. She refused to serve me. I stated how long I had been in line, and that there had been no indication they were closing at 4pm, but she insisted, saying, "Well we close at 4pm!"
I had chosen to make Starbucks a part of my day. I was prepared to spend money on coffee and food that day. I spent half an hour of my day waiting in line to do just that. Yet when I had the opportunity to spend my money, I was denied service. This is outrageous.
Starbucks neither needs nor values my patronage, I have discarded my Starbucks reward card, which I used often, and will not spend another cent at Starbucks. I am taking all measures to inform others that Starbucks does not value their customers. It's such an insult that an inconsiderate barista felt it was acceptable to waste that much of my day without even an apology.
I am a huge fan of Latte at Starbucks, they never disappoint when it comes to amazing tasting coffee.
Went to S River Rd, Bedford, NH store. In line for 26 min. At order stand at 3:32PM to be told they close@ 3:30 and wouldn't fill any more orders! Why didn't an employee come end the line instead of allowing us all to remain trapped in a line we couldn't leave once refused service?!? Car in front of me was last served. When I asked to speak w/Mgr@ window, employee shrugged shoulders, locked window & left. Howard Schultz claims to be turning Starbucks around... If this is how they treat loyal customers & rewards members, he should just shut it down now! Dunks doesn't have these lines, policies or prices-AND they're ALL still open! I'll take my business where it's TRULY valued & appreciated! Wish I could rate -5 stars!
I heard a lot about the starbucks and their coffee so I bought some because I was curious. Everything was just great, aroma and taste but it is too expensive for me. I can't buy it every time I want.
I am kind of a coffee addict and keeps on trying different places, this is one of my favorite place to get Latte on the go.
When I tried Starbucks coffee for the first time I was amazed: taste, aroma, consistency - everything just perfect. Moreover, pastry is awesome too!
They have really good taste coffee, although the prices are high enough. My favorite one is almondmilk honey flat white
Absolutely love Starbucks! Great range of coffees, fresh bakery (bagel with cheese is my favorite one).
I love pumpkin spiced latte from Starbucks! Can't imagine morning without it. Nice Stuff, a bit high price but it's worth of every penny
The coffee is somewhat acceptable, but the sandwiches are very good - if you are on the go, traveling both domestically or internationally, a good consistent place to grab something or have a meeting. Google Wifi is ok, not secured (open). It seems like the loyalty program requires more and more stars for free coffee, sandwiches - meaning they have really amped the marketing program, reduced the rewards.
I buy a coffee from them from time to time, but mostly go for their sandwiches with cheddar & egg and bacon too, great combination! That's actually sandwidches /i love about them) Their coffee is ok, quite tasty, but a little too expensive to buy every day, you know. And also you can find a cosier place to drink coffee with a friend, actually, not a chain restaurant. But i like their breakfasts and keep returining for them when I have money.
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