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Staples Reviews Summary
The overall reputation of the company reflects a significant divide in customer experiences. On one hand, some customers appreciate the helpfulness and professionalism of store staff, particularly in urgent situations. However, a prevailing sentiment highlights dissatisfaction with delivery reliability, order fulfillment, and customer service responsiveness. Many reviews express frustration over delayed shipments, unhelpful support, and issues with returns, leading to a perception of inadequate service. This inconsistency suggests a need for improved operational efficiency and customer communication to enhance overall customer satisfaction and loyalty.
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Did you know that its only ten cents a copy for a regular black and white page copy here~truth
I love shopping at staples online or in the store. Always excellent service!
I've never had a problem. They send you an email when it's ready. I'm in and out in no time!
I buy a lot of office supplies from staples but it wasn't until about 2 weeks ago that I realized they also have a full price match guarantee. I wound up buying an epson printer for $110 instead of $249 because of their price match and they beat the price by 10% as well once matched.
Good to shop around, check the prices and see if staples will match the price for you on the same item.
Can find the same item cheaper somewhere else, but an absolutely excellent place to buy your canon inks and recycle them. Up to 5 per trasnaction & a great refund when you do.
I didn't see anything special about them really and the prices were a little higher.
The Staples stores are ok. You won't generally find any great bargains, but they are good when you want something right now without waiting for someone to ship it to you. If you are looking for an item that Staples sells but the store doesn't have it on the shelf, they can usually find it for you in back or at another Staples store in town, or at their warehouse which will get it to the store in one or two business days. The website generally has the same things that you would find in the store at the same prices, and you can have items shipped to the store for pickup. The real down side of their website is that their search engine is just about worthless - it will find dozens of things that have absolutely nothing to do with your search terms and omit some items that are actually an exact match.
I was amazed when trying to order TZ labels from Staples, that they would only sell me the stock on hand, and could not, or would not order any other tapes I required, even if I paid for them pre order!
This would only be done if I had a registered account, needless to say, I walked away, disgruntled.
They must be average since they are soon to be the only one, true office supply store around where I live as a result of merger. This is not likely to be good for consumers as far as pricing on items not sold by places like Costco and Sam's Club or Clearance stores. Of the two I like the current Office Depot. The only competition to be left around here to take seriously may be WalMart with its limited selection and mail order companies like Amazon.com where Prime members get free shipping, not a trivial consideration when talking about mail order.
Great online selection but I find the varying stock availability between different stores a little annoying.
Need i say more, over priced again same issue with places like this. Inkfarm and go to walmart for your needed supplies. 10 bucks on planers really cheapest only gets a calender
I never have to look too long for someone to help me find something. And they help me find the deals too. Good folks.
I never have to wait for a sales person to offer help. I don't know
Everything new in electronics so explaining what I am looking for
Can be difficult to understand without the lingo. They listen instead of pushing a hard sell and I get just what I need and don't have to waste time hanging around in the store.
Staples claims they will match any advertised price but watch them squirm when you call them on it! Saw an advertisement at best buy but when they checked they said it was a "special" type sale and they don't match special sales... just regular sales. Figure that one out!
Due to a review given by an individual on the #506 (3/8") staples claiming
The design had changed, I thought a bit of clarification of tip design
Was appropriate.
The rewards from Staples are great for our business. They have a print center that goes the extra mile to help us with things in our business.
I have ordered K cups several times online from Staples. I haven't found a better deal on average. Then I get free shipping and my coffee typically arrives at my door within 3-4 days. I have ordered other items, it's just that I most often order their K cups when I can get a good deal between $8 - $9 a box.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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