StaplesReviews 627

This service is an excellent way to get the print work you need for your business. Ink is so expensive. Using this service can save time and funds. I have been using this service for over ten years. Used for binding training booklets to flyers to business cards, all were completed as stated and finished in a professional way. Here's the savings: For a training booklet of 50 pages with colored illustrated pictures cost less than $70.00. If I had printed the same booklets at home (just black and white printing) it would have cost 4 ink cartridges at $23 per cartridge. Adding the cost of paper, not to mention the time, it would have cost close to $150. (2 cartons of paper). Plus, the cost book binding. At Staples that cost $5.00 each; still cheaper than a bindery plant, plus the savings of time. The staff is always courteous and patient enough to listen to your needs and concerns regarding your order.
At this review, the cost of color printing is higher than when I printed and bound the training booklets. The training was new for design and decorating, so it was vital that the training booklets were in color. The trainees needed to see the format and painting for faux finishing in color. As of February 2016, each color sheet printing is. 59 each. Black and white printing is. 20. All in all, if you're just starting out in your business and trying to save money, this is a viable option to your large volume printing needs. If you have a Staples reward card, you can 'earn' discounts for multiple supplies, equipment and services.

I needed printer ink. I had a new printer so used the "find your ink" option online. I ordered the ink, but it wasn't for my printer. I took it to a store for the return and they ordered the correct ink. A week later I needed different colors, since I knew the kind of ink I needed I ordered the three needed colors. The ink was suppose to arrive in 3 days. Three days later 2 of the 3 cartridges showed up, it was a Friday night. Sat morning I called to find out why I hadn't received my entire order, they didn't know but said it would be delivered before 5 on Sat. And to call back if I didn't receive it. No ink. I call. I was then told they don't deliver on Sat as the ink was coming UPS. Still no understanding of why the ink was not all in one package. The frustrating part is there was no email letting me know my order was in two shipments and was not going to arrive as stated when I first placed the order. Staples customer service is outsourced so it was hard to tell if this was a lack of knowledge or a language barrier because my situation was outside the box. I complained to the person and asked if he could pass on what happened so improvements could be made. I think the situation being outside the box resulted in no understanding or action being taken. I have to say I won't be ordering from Staples.com again. What a nightmare, and I still don't have all my ink! Their customer service is subpar.

Customer handling at staples is very great. Instantly helped me out. Thanks for the priority.

This weekend I went my local staples to buy a USB Wireless Card. When I got there I noticed it was $10 higher than they were selling it online I asked the manger would they price match Staples.com and was told no that was and internet price only. I started to walk out the store and the manger said why aren't you going to buy it, I told her I found it cheaper on Amazon and she said we price match Amazon. WHAT!
Store price $49.99
Staples.com $39.99
Amazon.com $36.88
Staples stores wont price match staples.com but will price match Amazon and take less money from me Wow is all I can say