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Stacksocial has a rating of 2.6 stars from 764 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.
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Accidentally used the wrong email for a product, customer care was quick and cheerful. It was great.
Support was quick and efficient when i reported an issue and I thought it was good. Would recommend to others.
Support was quick and efficient-could not ask for anything better.
Would not hesitate to use them again-including buying new product
I would definitely recommend this site. Excellent prices with a wide variety of products available for those looking for something unique... five stars
Great support, the person that provided support seem to know my problem with only a brief explanation from my part.
Thanks
Customer service very responsive and resolved installation problem. I would buy from them again, as they were helpful in solving problem
No matter how small the problem they respond very quickly. Most importantly they are easily accessible via email. There is are no time-consuming gauntlets of forms to fill out.
I bought a defective item. No hassle... a replacement was sent the next day! Very awesome... you don't come across customer service like this everyday :) thank you!
Very satisfied with support provided for my faulty product. Provided a refund as requested and appropriate.
These guys offer so many interesting goodies on their websites.
Some great value buys too, along with a lot of freebies and giveaways.
Customer service is also excellent. They get back to you quickly, and they always seem to try and help as much as possible.
Definitely a recommended site if you're looking for new toys to play with or even educational materials.
I don't comment very often on customer service but this time it was so good I had too. I sent an email about never getting any confirmation about a class that I purchased and wasn't showing up in my purchase list. Within 15 minutes of the email being sent, I received a response saying that everything was set up and good to go. I checked it and sure enough it was.
I dealt with support twice in one month and had really outstanding service, enough to make me want to write a review.
Great technical service, fast and accurate in identifying the problem and solving it. I recommend it
I bought a three pack of phone charging cables and two of them were not working. There was a no-refund policy (only exchange policy) that I was not aware of. I proceeded to give a detailed explanation of what was wrong, and did not want a replacement. After a very short two days, my money was refunded. Because of this I will continue to shop for products from this company. This is a perfect example of excellent customer service. I should know, because I have worked in customer service for 30 years. It's easy to do the right thing, and when you do, it creates happy customers like myself that will in turn take the time to write a 5 star review.
1: stay away from vpn asia a total scam
2: stacksocial should have done their homework when they want to promote clients on their site and check them out
3: vpn asia account has not worked since I got it and I am a tech for over 50 years and use vpn
4: vpn asia I believe the only have one girl as a tech and she knows nothing
5: very disappointed with Stacksocial for allowing such a crappy client advertise on their site
6: totally disputing charge through credit company -- I have all of vpn emails to me
7: all I wanted was a normal vpn service to use
Issue I had was resolved within 20 minutes! What more can I say other than great customer service! I had received a key for a free product, when I tried to activate was told that the key was expired. I was naturally upset at first, but saw an e-mail contact for customer service issues. I was skeptical at first, thinking that I was probably not going to hear back in a timely matter, if at all. I have had to wait up to 4 days to hear back from some customer service e-mails. But not this time, they promptly apologized and had a new key and suggested that I download the latest version of the product from the website, which worked like a charm!
Anthony Starks (ha!) answered my question within minutes of e-mailing, went straight to the point without any fluff. Couldn't ask for better service.
I bought some courses from their site, I liked most, except one, which I wanted to return. Although it wasn't super clear how from the site, I did sent a request (not expecting much to be honest) but the customer support was very helpful, replied immediately (it was Sunday!) and I got my money back.
Not bad at all!
Quick resolution to my problem even on the weekend. Great support and very happy with my purchase so far. Thanks!
I was very pleased with how quickly Desmond responded to my emails as well as how friendly he was. It was nice to receive service from someone who went above and beyond to resolve my issue.
Answer: It took a long time and the intervention of PayPal, but I got a refund--finally--for an item that was never delivered (because it was never sent.) The range of scores for this business makes me wonder why some people get good service and others are ignored--even defrauded.
Answer: They don't want to interact with anyone. You'll get these ridiculous emails from their "Support Heroes" team. They are all cut and paste nonsense, and they deny any responsibility for their vendors. I was only able to get action by working with my credit card company to reverse the charges because of the scam they pulled (item they advertised was not what they actually sold). As a precaution, I also advised my credit card company to automatically deny charges from them. My advice is to NEVER risk buying from them. It's like your mama always told you: "If it sounds too good to be true, it isn't."
Answer: Hi Humberto, We would love to help you on this. Please contact us at https://support.stackcommerce.com/hc/en-us/requests/new
Answer: I responded to an ad. Very stupid of me, and i will never do that again!
Answer: They have no customer service, just form letters. No matter how often you email them, you will get no response that makes sense. They have no way of contacting them except emails.
Answer: Clearly playing numbers game. Probably making their own positive reviews. No one stopping them. Internet scammers.
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