StacksocialReviews 764

If I cannot reset my password without their help and then after they give me their password I cannot reset ether, what kind of good website is it?
I purchased 2 TB lifetime backup which never worked. The servers were so slow, that even DSL could do much better.
They don't respond my email when i requested money back. Oh great. I will do a video review about them on my YT blog. Let's see how they will talk after that.
Do not buy from them, as they don't provide any kind of support not for service or product.

I rarely do Reviews, as a general rule, unless it is TRULY WARRANTED and in this case, it certainly is...
I ordered a product and there was some confusion regarding it's contents (what was and was not included)... upon receiving the product I found that I felt an item had an issue and emailed StackSocials Customer Service immediately...
My request was responded to IMMEDIATELY, by Zach in CS, and he did everything to right the situation... it required him 'taking it up the line' to resolve the issue and was an excellent reflection of the site itself - he worked it out to my satisfaction and I am a happy customer and will surely order again from StackSocial, as they have some of the coolest items for sale on the site.
I couldn't be happier all around and the efforts made by Zach on my behalf were above and beyond what one would expect, especially as it was not a huge purchase, nor have I ordered many things (a few, but not many), so it wasn't a matter of my being a Big Purchaser that SS wouldn't want to lose, just a normal online shopper, which is why I felt it was so important to take the time to write this review.
KUDOS to the site and KUDOS to Zach in Customer Service for all his effort in righting the situation!
Thanks to both - they now have a Loyal Customer in me and I expect to purchase more items from SS, knowing that they are an upstanding and honorable Website that will always follow through with any issues, no matter how big or small the order might be!
Thanks again!
David S.

I purchased what I thought was a three headed charging cord for Apple products. That is not what came. I asked if I could exchange it for the right item. They sent me a shipping label for the return. I returned the item. They refused to make good or refund my money claiming that their client would not do an exchange. So now, they have my cords and my money. Then they kept asking me to give them a good review. I explained my problem again and again. They never addressed my concerns. These guys are not honest brokers. Do not do business with them.

I was hopeful about interesting products at fair prices offered by this site. I ordered several products and got a wrong and lesser Set of earbuds than the one that I had ordered and paid for. I promptly notify them through their web portal. The only response I received was a confused response calling me by the wrong name and saying it had been over 30 days since my order when in fact it had been just a few days. I appeal two more times giving my order number and providing all the facts and they just ignored me. I feel cheated and ripped off and would not advise anybody to trust the competency or honesty of this site!

I should have known something was up. Cracked.com was pushing Stack Skills in a very inspirational article, one which the commenters compared to late night infomercials and wow should I took that striking resemblance to mind before I put the money down for this mediocre training. The tutor was horrible at teaching. The slides were uninformative. I had to keep rewinding the videos not to make a lesson stick but to try to understand what was being said at all. I am really disappointed because I thought this would help launch me appropriately into the coding word but alas, it didn't. On to the next one I suppose!

I ordered a Drone that came with an SD card. SD card wasn't with the package. I had to send several pictures to prove it was missing. After they determined it was missing, they decided that they didn't want to send the SD card and gave me a $10 credit on their site. I don't want anything on their site and the credit expires in 90 days. I asked for a refund and they are simply ignoring me now. I haven't heard back even though I have messaged them several times about getting a refund.

I was very disappointed with the heavy handed approach their customer service used to handle my concerns about security surrounding my purchase, and was even more displeased by their refusal to refund the purchase after it was revealed that the service was significantly less than what was described. Be careful when doing business with these folks.