StacksocialReviews 764

Due to a problem with logging into IE shop account, I accidentally purchased the same item twice. I brought this issue up with the support team and they work out the issue patiently until all is resolved to my satisfaction. Now I am able to access my account and retrieve all the items I had purchased.

Thank you very much for patiently resolving my issues.

Very understanding customer service. I had a problem with getting a promo code to work and they fixed it quickly!

Very understanding customer service. I had a problem with getting a promo code to work. I decided to write to their customer service and see if they can help me. Next day They gave me a credit for next purchase.

The apps are a great value. When I couldn't get one to open they responded to my query very quickly and worked with me until all was well

I was very pleased with the speed of response to my problem of non receipt of two of the three ordered items.
Action was taken and I have since received the items in good condition.
Thank you to Serena and the staff.

I lost the details to be able of redeeming what I purchased, and although I had a hard time finding who to contact - which I found through the method of payment (i. E. PayPal) - once I find it, it was "one email", and in less than 24 hours (on a holiday weekend) I got a thorough answer.

What else can you ask?

Thank you!, excellent support service...

I could not get the app to register on my Mac, emailed them and got the problem resolved in a few minutes. I am very pleased with the service.

Joyus replied promptly to my issue. They corrected an error I made and provided a refund. Great service. Renee A.

My original order was apparently lost in the mail. Customer service handled it quickly and efficiently. Replacement order was received as estimated.

Joyus, got back to me and took care of my issue. Plane and simple with no problems. Thank you again!

Although cant communicate by telephone, staff responded through email in very professional and personable ways. Support heroes!

This site offers great deals. When I had a problem with my I account (I accidentally lost my serial keys and the password to my account), the support could help me very quickly. I got a reply from them almost instantly.

When i try to play the video it says "Video isnt available at this time" then i send message to Stacksocial team. They replayed quickly and the problem is solved at the same time.

They have excellent support. Will answer your queries instantly. You will get nice competitive prices in their stores.

I received an answer about my missing parcel right away. No nonsense queries, just immediate undertaking to resend. I will continue to use this purchasing site
Brian Murray - Cape Town

I bought a 2 in 1 audio cassette to mp3 music converter. The package was in late, i received a fully refund, and after the package has finally arrived the support heroes team has gifted me the ordered item. Fabulous

I was pleasantly surprised by the quality and speed of service. I was expecting to get a buyer beware and tough luck response when an item I ordered arrived broken. Instead the support team immediately replaced it. +1