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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Kuwait
1 review
0 helpful votes
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Form filling is very annoying
April 2, 2018

Over all the service is very good but form filling is very annoying...

Date of experience: April 1, 2018
GB
1 review
0 helpful votes
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Stackry is fabulous!
April 2, 2018

Stackry is fabulous! It allows me to shop anywhere in the USA and save money on shipping and customs fees. I highly recommend it.

Date of experience: April 1, 2018
Saudi Arabia
1 review
0 helpful votes
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Stackry has excellent service
April 2, 2018

Ive been using Stackry for over a year now and I dont encounter any problem or issues with them.

Excellent service!

Date of experience: March 31, 2018
GB
1 review
0 helpful votes
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Very good customer service
April 2, 2018

I've been using Stackry to forward my shopping for about a year. Not had any bad experiences. When things go wrong, their customer service team will resolves it for me quickly. So I never had to worry.

Date of experience: March 31, 2018
Saudi Arabia
1 review
0 helpful votes
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Good experience
April 2, 2018

Good experience, fast service to collect backegs, easy to contact and but email address, but expensive career company.

Date of experience: March 31, 2018
Kuwait
2 reviews
0 helpful votes
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The service is great and prices are the best available among other service providers, but the website is average and mobile app is quite bad.

Date of experience: March 31, 2018
South Africa
1 review
1 helpful vote
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Zero delivery
April 2, 2018

I've paid for my shipment, nothing received. It's probably 6 weeks late. No communication. And I think the amount I paid for the shipping exceeded the value of the goods. I'm really hacked off.

Date of experience: March 30, 2018
Australia
1 review
0 helpful votes
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Great service
April 2, 2018

Great quick processing and good selection of shipping costs to choose from.No hassles... Happy Happy Thanks

Date of experience: March 30, 2018
Malaysia
1 review
0 helpful votes
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Best mail forwarding service!
April 2, 2018

Best mail forwarding service! 10 forwarded shipments and counting - not a single issue so far.

Date of experience: March 30, 2018
Puerto Rico
1 review
0 helpful votes
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Excellent Service
April 2, 2018

Excellent Service, fast shipping, really reliable, happy customer. Not everyone is willing to ship to our address, its a easy way to shop online and then Stackry ships home.

Date of experience: March 30, 2018
Minnesota
1 review
0 helpful votes
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Excellent, very fast service
April 2, 2018

I got notification as soon as the Amazon pkg was received. As soon as I put it for shipment, it was sent out. They offer multiple carriers and services to pick the right service for the right price

Date of experience: March 30, 2018
AE
1 review
0 helpful votes
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Clear directions
March 30, 2018

Clear directions. Forced double-checking to make sure everything is properly disclosed. Options are given for shipping. Saved me money and provided an over-the-border opportunity.

Date of experience: March 29, 2018
Hong Kong
1 review
0 helpful votes
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Stackry has not failed me in the few years I've signed on with them. Their prices are not the cheapest however given 1. There's no ongoing membership fee, 2. They consolidate, 3. A very helpful customer service 4. Tax free state address - there really isn't any complaints - you get exactly what you paid for. If you want to save a few pennies, you'll end up spending the time reading a lot of fine print and the costs will stack up anyhow. I have recommended this to all friends, you can use this link to get a $10 discount: https://www.stackry.com/register?referral=*******

Date of experience: March 29, 2018
Saudi Arabia
1 review
0 helpful votes
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My package
March 30, 2018

Thank you for fast delivery and first shipment and i will ship another package in your company
My best regard to team of stackry

Date of experience: March 29, 2018
Australia
1 review
0 helpful votes
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Package arrived no issues and when I asked a question staff were friendly and quick with an answer I highly recommend this service. Shipping compared to other services is also pretty reasonable most times sites offer free shipping over a certain amount so I tend to take advantage of that and then consolidate a few packages into one and that ensures I pay shipping only once and its pretty good.

Date of experience: March 29, 2018
Australia
1 review
0 helpful votes
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Great service.
March 30, 2018

I find Stackry a great service. However it is getting a bit expensive when the added money for each item being boxed together adds up.

Date of experience: March 29, 2018
Kuwait
1 review
0 helpful votes
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The best collection company ever!
March 30, 2018

Is the best company in terms of assembling shipments, shipping speed, shipping prices, customer service and customer satisfaction.

Date of experience: March 29, 2018
GB
1 review
0 helpful votes
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Good service for the money just slightly delayed customer services response at times - live chat option would be amazingly helpful

Date of experience: March 29, 2018
Saudi Arabia
1 review
0 helpful votes
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Excellent
March 30, 2018

I have been dealing with this company for 1 year... I never faced a problem. Always shipping the same day... Good price... Good support..

Date of experience: March 29, 2018
Kuwait
1 review
0 helpful votes
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Better than better
March 30, 2018

Hi,
I've used Stacry for a long time
I saw a great speed in accomplishment
I am very pleased with the technical support

A few days ago I thought some of my shipments had been lost during shipping
I have reported support on that problem
I liked their great trust in the customer
I was not bothered by many questions

I was compensated for my loss in just one day
Although I was wrong, I sent them that what I thought was lost was no longer so
I found the lost device in my house, then i contacted them and told them that was wrong on me
I was amazed by this high-end treatment and this beautiful trust with customers

Thank you from the heart

Date of experience: March 29, 2018